Entries by Claire Jackson

Morpeth Memory Cafe

Dates for Morpeth Memory Cafe have been confirmed up to the end of the year. For people with memory problems or dementia and their family and friends, the cafe is a great place to come along for a chat, pick up some information and to enjoy social time with others in a similar situation to […]

The State of Care in Mental Health Services

The Care Quality Commission (CQC) recently published its review of mental health services in England, over the period 2104 – 2017. The report found that 68% of core services provided by NHS trusts were good, with 6% rated as outstanding. Among independent services, 76% were rated as good or outstanding (72% good and 4% outstanding). […]

New Macmillan Drop In Service for Berwick

New support sessions for people affected by cancer and life limiting illnesses are to take place in Berwick. These free sessions provide emotional support and a range of information on treatments, lifestyle, nutrition, benefits plus local support groups and events. The support is offered by the Northumberland Macmillan Support Service, which is provided by Northumbria […]

Urgent Care Centres in Northumberland

Following the extension to temporary overnight closures at urgent care centres at Hexham and Wansbeck General Hospitals, we are keen to find out more about people’s understanding and usage of their local urgent care centre. Please give us your feedback so that we can better understand where people are likely to go for particular health […]

Patient Online

The Patient Online service gives you immediate access to your GP practice, 24 hours a day. It can cut out queues at reception or on the telephone and help you take more control of your health and wellbeing, or that of someone you care for. The service allows you to book or cancel appointments, order […]

Summer Health

Summer Health Peaks in visits to the GP, urgent care centres and A&E during the summer months are seen to be linked with people experiencing a variety of seasonal ailments, such as sunstroke, allergies, minor injuries and food poisoning. It’s much quicker and pretty straightforward to look after yourself if you have a common complaint, […]

New Ambulance Standards Announced

NHS England announced the introduction of new system of national ambulance response standards which aims to ensure the most appropriate response is sent to a patient rather than the fastest one. Following the world’s largest clinical ambulance trial undertaken by Sheffield University, this redesign of the ambulance service standards focuses on ensuring patients get the […]

Riversdale Surgery Relocation – Patient Engagement

Patients of Riversdale Surgery, Woodcroft Road, Wylam, are being asked for their views on a potential relocation of the surgery to the practice’s branch site at Oaklands Health Centre, Front Street, Prudhoe. Details of the proposal and answers to frequently asked questions can be found on the Riversdale Surgery website. Feedback can be given via […]

Annual Report 2016/17

The latest Healthwatch Northumberland Annual Report is now available, outlining the work undertaken by Healthwatch Northumberland during the year. See how we made a difference to people’s expeiences of health and social care in the county. Download the Annual Report.