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Healthwatch Northumberland AGM

Thanks to everyone who attended our AGM 2017

The fourth Healthwatch Northumberland AGM which took place on Wednesday 11 October at Stannington Village Hall was attended by over 70 people. The event saw partners and local organisations come together with supporters and other members of the public to review the year of work 2016/17. Former Chair of the Board, Cynthia Atkin, was thanked by current Chair, David Thompson, for her work over the year and since the inception of Healthwatch Northumberland, and was presented with a bouquet of flowers.

Derry Nugent, Project Coordinator, gave a presentation reviewing the last 12 months, and outlining the strategic priorities for Healthwatch for the coming year and beyond.

Special guest speakers were Graham Tebbutt and Barry Dews from North East Ambulance Service, who presented on the new ambulance response times which take effect this month, and how these will affect the people of Northumberland. Many questions were raised by the audience on this interesting and important topic; more information on the standards can be found here.

A marketplace of information stands from local organisations provided support and advice for guests of the meeting; they were: Carers Northumberland, Age UK Northumberland, Northumberland County Blind Association, PALS, Northumberland CVA, Independent Advocacy and Complaints Services, Ageing Well Allies and Northumberland Cancer Support Group.

David Thompson, Chair, says; ” All in all, this was a well attended and illuminating AGM with thanks due to the many stall holders who were able to display and talk about the varied services which they offer to the wider community.  Importantly, the event also presented an opportunity for members of the public to raise issues of general concern to Healthwatch Northumberland staff and board members. This is what we are all about – listening to what people have to say about their health and care services and then responding in the most appropriate way to councillors, commissioners and providers. And that is what we shall continue to do during the remainder of this year, and beyond.”

Our new satisfaction survey was launched at the event and those who completed it were entered into a free prize draw to win a fruit basket, supplied by Fresh n Thyme Mobile Fruits and Vegetables. The basket was won by Liz Johnston of Northumberland Cancer Support Group.

The Healthwatch Northumberland AGM was filmed by Hexham TV and can be viewed on its Facebook page. Minutes of the meeting will be available here on the website shortly. Thanks go to everyone who came along and helped make the day a success.

Healthwatch Northumberland AGM

Healthwatch Northumberland AGM 2017: You’re Invited

Healthwatch Northumberland AGM 2017 will take place on Wednesday 11 October at Stannington Village Hall in Stannington, Morpeth, 10.30am – 1.00pm, where our guest speaker will be a senior member of staff from the North East Ambulance Service (NEAS). The presentation will include information on the new ambulance response standards; what it means for you and for the residents of Northumberland as a whole. Plus there will be a chance to ask questions afterwards. If you have a question for NEAS please email it through to us at: info@healthwatchnorthumberland.co.uk.

This will also be an opportunity to hear about our strategic plan for the year, what we have acheived in the past year and to give your feedback on the work we are doing to help put people at the heart of care in Northumberland.

A complimentary lunch and refreshments will be provided for all attendees of the meeting and there will be a small marketplace of local organisations and support groups, giving information and advice on the services they provide. Confirmed are: Carers Northumberland, Northumberland County Blind Association, Northumberland CVA, ICAN Advocacy Service, Northumberland Cancer Support Group, Ageing Well Network and PALS.

If you would like to attend the Healthwatch Northumberland AGM please let us know in advance by emailing: info@healthwatchnorthumberland.co.uk or calling us on: 03332 408468 before 4 October 2017. Please include any access, transport and dietary requirements you may have.

North East Ambulance Service staff

New specialist service for terminally ill patients

North East Ambulance Service to create dedicated end of life service

A specialist ambulance service will soon be available to ensure the wishes of terminally ill patients in the North East are respected.

The new partnership between Macmillan Cancer Support and North East Ambulance Service NHS Foundation Trust (NEAS) aims to address problems which have been highlighted across the UK around the quality of care and support for patients at the end of their lives.

The Macmillan Supportive, Palliative and End of Life Service, which is believed to be the first of its kind across the north and only the second in the UK, is set to launch at the start of 2018.

Macmillan has invested £350,000 funding over a three-year period, to enable NEAS to recruit three new roles: a Macmillan Nurse Facilitator, a Macmillan Engagement Officer and an admin support role.

Working from within the operations centre at NEAS, they will be tasked with equipping ambulance staff with the specialist skills necessary to support terminally ill patients and the people around them, whether that be on an emergency 999 call, a NHS 111 call or as part of a scheduled ambulance transport service.

The dedicated Macmillan team will also work with other healthcare and social care providers throughout the north east to ensure patients’ care plans are fed into the system so their wishes can be respected throughout the process.

As well as providing better patient care, it is hoped this service will mean more patients can continue to be cared for at home and prevent unnecessary admissions to hospital.

Tina Thompson, Macmillan Partnership Manager in the North East, says: “End of life care is a major issue and it’s something Macmillan has campaigned about and called on the government to make a priority. Our research has highlighted numerous issues around the UK, such as people with cancer not being able to die at home, or not receiving adequate pain relief. These problems can be addressed when staff are given specialist care skills to provide excellent support for people at the end of their lives, and those around them. We’re really pleased to have linked up with the North East Ambulance Service and are confident this work will make a huge difference to people with cancer.”

Recruitment of the team will begin in the autumn. The new service expands on the work already undertaken to improve end of life services for North East patients, which has included a successful end of life transport scheme, which allows healthcare professionals to arrange transportation for patients to be able to die in a place of their choosing.

 

 

Money from Macmillan used to fund the new staff at NEAS has been raised thanks to donations from the public. To get involved with fundraising for Macmillan in the North East, call Macmillan’s fundraising support centre on 0300 1000 200 or email fundraising@macmillan.org.uk.

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Events

Healthwatch Northumberland AGM

Healthwatch Northumberland AGM – you’re invited!

Healthwatch Northumberland AGM 2017 is a free event, open to the public. The event will take place at Stannington Village Hall in Stannington, Morpeth, where our guest speaker will be a senior member of staff from the North East Ambulance Service (NEAS). The presentation will include information on the new ambulance response standards; what it means for you and for the residents of Northumberland as a whole. Plus there will be a chance to ask questions afterwards. If you have a question for NEAS please email it through to us at: info@healthwatchnorthumberland.co.uk.

This will also be an opportunity to hear about our strategic plan for the year, what we have achieved in the past year and to give your feedback on the work we are doing to help put people at the heart of care in Northumberland.

A complimentary lunch and refreshments will be provided for all attendees of the meeting and there will be a small marketplace of information stands from local organisations and support groups, giving information and advice on the services they provide.

If you would like to attend the Healthwatch Northumberland AGM please let us know in advance by emailing: info@healthwatchnorthumberland.co.uk or calling us on: 03332 408468 before 4th October 2017. Please include any access, transport and dietary requirements you may have.