Accident and Emergency at The Northumbria

This month we’re working with Healthwatch North Tyneside to find out more about why people go to the A & E department at The Northumbria Specialist Emergency Care Hospital. We will have an information stand in the waiting room at various times over the next few weeks and will be asking patients to answer a few questions about their visit.

Healthwatch staff and volunteers will be asking people about their experiences of the A & E department and why they are choosing to use this service. The information given to us will remain anonymous. We will share a summary of the responses we receive with the Northumbria Healthcare NHS Foundation Trust and use the information to help understand what is working well and what can be done differently.

1 reply
  1. Barbara Woodward
    Barbara Woodward says:

    Been left in the waiting room for 5 hours with a possible heart attack ??? Through the night, not being asked once how I was or even checked on even though I was slumped in a chair and couldn’t sit up. Admitted they knew nothing about me and admitted they must have lost the report from the ambulance men and then got me an ambulance and sent me home. I am absolutely disgusted by their total lack of care and they have not sent any information to my doctors.

Comments are closed.