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Healthcare Services and Information

The NHS website has a comprehensive search facility where you can locate hospitals, GP surgeries, dentists, opticians, pharmacies and more. There’s also information on health conditions, medicines, treatment; anything to do with NHS services.

Home Care and Care Homes

For an up to date list of care homes for older people in Northumberland please visit the Northumberland County Council website. For advice on social care and support see the NHS website.

Emergency and Urgent Care

Serious emergencies include:

Suspected stroke
Loss of consciousness
Persistent and severe chest pain
Sudden shortness of breath
Severe abdominal pain
Severe blood loss

In these cases call 999 for an ambulance or go to the Northumbria Specialist Emergency Care Hospital (NSECH) in Cramlington.

NSECH provides emergency care for seriously ill and injured patients from across Northumberland and North Tyneside. Here, emergency care consultants work 24 hours a day, seven days a week, as well as consultants in a range of specialties working seven days a week. Most patients arrive by blue light ambulance or via emergency GP admission.

Urgent Care

There are urgent care centres at Hexham, North Tyneside and Wansbeck General Hospitals, providing care for less serious conditions. Hexham and Wanseck urgent care centres are open open from 8.00am to 10.00pm and North Tyneside is open from 8.00am to 12 midnight. You can call NHS 111 for urgent medical advice any time.

These centres treat conditions such as:

Minor head, ear or eye problems
Broken nose or nose bleed
Sprains, strains, cuts and bites
Children’s minor injuries and ailments (for children, in particular babies, it’s advisable to call ahead by using the free NHS 111 service)
Minor fractures or broken bones
Abscesses and wound infections

Out of hours

If you need medical help out of hours when your GP surgery or dentist is closed, call 111 for advice.

111 is the NHS non-emergency number. It is free to use from both landlines and mobiles. You will speak to a trained advisor who is supported by healthcare professionals.

They will ask you a series of questions to assess your symptoms and direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year.

A number of pharmacies across Northumberland have longer opening hours, giving you late night access to expert advice and medication.

You can see details of when local pharmacies during Bank Holiday here.

Useful Organisations

NHS website

Northumbria Healthcare NHS Foundation Trust

NHS Northumberland Clinical Commissioning Group

Northumberland, Tyne & Wear NHS Foundation Trust

Care Quality Commission

National Institute for Care Excellence

The King’s Fund

Public Health England

Citizen’s Advice Bureau

Local organisations, support groups and services

WeCan

WeCan is a community based organisation supporting children and young people with additional needs to access community leisure activities and local events.

Find Services

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Emergency and Urgent Care

Serious emergencies include:

Urgent Care

Out of hours

Useful Organisations

Local organisations, support groups and services

National charities and support groups

Healthwatch

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