Spotlight on.. Northumberland County Blind Association

As part of our Spotlight on… series we are shining a light on Northumberland County Blind Association (NCBA).

NCBA is a local charity based in Morpeth that provides advice and support services to blind and visually impaired people to enable them to gain the knowledge, skills and confidence to live a fulfilled and independent life.

NCBA offers a home visiting service, clubs and support groups, telephone counselling, volunteer drivers to help clients get around, computer training, help with energy bills, low vision aids assessments and much more. Clients can also benefit from regular phone calls with the charity’s telephone support service, Client Connect (formerly Sightline).

NCBA’s volunteers based across Northumberland, have recently been honoured with The Queen’s Award for Voluntary Service, the highest award a voluntary group can receive in the UK.

The award recognises the vital support that the charity provided to the community in response to the pandemic by setting up a telephone befriending service with 91 volunteers making telephone calls. At the height of the pandemic over 600 visually impaired people were contacted to reduce isolation, loneliness and provide a lifeline during unprecedented times. Our very own Healthwatch staff team and volunteers were happy to be involved in this project.

You can get in touch with NCBA by calling 01670 514316 or email