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Knowledge gap restricts mental health support to the vulnerable

Last year we launched the Your Voice Fund, and awarded four small grants to local organisations to run projects with their service users.

These projects are helping us to gather the views of people whose experiences we don’t hear enough about, in particular, people with learning disabilities, people from LGBTQ+ communities, young people, black, asian and minority ethnic communities and people living in Northumberland through asylum or refugee resettlement programmes.

Being Woman, based in Ashington and Blyth, have been using the grant to support a conversation café activity called ‘KITES – when you are your own voice’. People from various ethnic backgrounds and at risk of social isolation have been sharing their ideas, thoughts and experiences of health and social care services.

The latest report from Being Woman shows that there is a knowledge gap restricting mental health support to the most vulnerable people in Northumberland.

A total of 61 people from BAME groups including asylum seekers and refugees were surveyed with questions around general mental health knowledge, services used and proposed future needs. 8 out of 10 people said they didn’t know they could speak with their GP about anxiety, low mood and depression.

Among the suggestions listed by respondents for better knowledge on mental health were leaflets, support groups, translation services, clubs and therapists.

Read the full report here

If you would like to tell us about your recent experience of mental health services give us a call on 03332 408 468 or tell us your story here.

Healthwatch Northumberland Annual Survey 2020

Tell us your NHS, health and care experiences from last year.

We are running our annual survey during February and March this year, asking you about the NHS, health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home.

By telling us about the care you received and what’s important to you, you can help us set our work for the coming year so that we can be more effective on your behalf.

You can also come and talk to us and tell us what you think of health and social care services at one of our public events below. Let us know about your experiences, what went well and what could be improved, and together we can help make care better for everyone in Northumberland.

If you are unable to come to one of our events you can leave your feedback via our online survey or get in touch to ask for a postal copy with freepost return.

 

Come and see us in your area!

Monday 3 February: Age UK Northumberland, Round House, Ashington NE63 9JZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Tuesday 4 February: Amble Youth Project NE65 0DT: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 5 February: No 28 Community Project, Hexham NE46 1DJ: 11.00am – 12.30pm (Bridge Project Employability Hub)

Thursday 6 February: Concordia Leisure Centre, Cramlington NE23 6YB: 1.30pm – 3.30pm

Thursday 6 February: Cheviot Centre, Wooler NE71 6BL: 2.00pm – 4.00pm (in partnership with Wooler patient participation group)

Wednesday 12 February: Rothbury Practice NE65 7UW: 10.30am – 12.00pm

Thursday 13 February: Northumbria Hospital (cafe area, lower ground floor), Cramlington NE23 6NZ: 10.00am – 12.00pm

Thursday 13 February: The Village Surgery, Cramlington NE63 6US: 3.00pm – 4.00pm

Thursday 13 February: Forum Family Practice, Cramlington NE63 6QN: 4.15pm – 5.15pm

Friday 14 February: Spetchells Centre, Prudhoe NE42 5AA: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 19 February: Seaton Delaval Community Centre NE25 0BW: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Wednesday 19 February: Adapt (NE) Community Information Morning, Hexham NE46 3HN: 10.30am – 12.30pm

Thursday 20 February: Morpeth Library NE61 1AF: 3.00pm – 5.00pm

Tuesday 25 February: Riverside Leisure Centre, Morpeth NE61 1PR: 1.30pm – 3.30pm

 

Wednesday 4 March: Morpeth Town Hall NE61 1LZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Monday 9 March: Hexham General Hospital NE46 1QJ: 10.00am – 1.00pm

Wednesday 11 March: Blyth Library NE24 2DJ: 10.30am – 12.00pm

Wednesday 11 March: Blyth Sports Centre NE24 5BT: 1.30pm – 3.30pm

Thursday 12 March: Haltwhistle Leisure Centre NE49 0AX: 1.30pm – 3.00pm (Bridge Project Employability Hub)

Thursday 12 March: Haltwhistle Methodist Church NE49 0AX: 5.00pm – 7.00pm

Wednesday 18 March: Wansbeck General Hospital, Ashington NE63 9JJ: 10.00am – 1.00pm

Wednesday 18 March: Ashington Leisure Centre NE63 9JY: 2.00pm – 4.00pm

Thursday 19 March: Berwick Library (first floor) TD15 1DB: 12.00pm – 2.00pm

Monday 23 March: Bedlington Community Allotment (behind Chester Court Care Home) NE22 7LD: 11.30am – 1.30pm

Friday 27 March:  Gallery Youth Project, Alnwick NE66 1SX: 11.00am – 12.30pm (Bridge Project Employability Hub)

 

 

 

 

BID Services Northumberland

BID Sight Loss Drop In Service

BID Services is a charity working in partnership with children, young people and adults and their families and carers. It supports people who are deaf, hard of hearing, visually impaired or have a dual sensory loss. Specialist service areas include advocacy, employment, British Sign Language interpreting and training, rehabilitation and mobility training, specialist equipment, residential care, social work, support for tinnitus and housing related services.

BID Services Northumberland is trying to further promote services across the community by having promotional tables at a range of venues for people to come along and discuss sight loss. There will be equipment on display and information leaflets available on different sight conditions. The people manning the table are qualified professionals within the sight loss area and are able to answer any questions you may have. Please see below where you can go and when to have a chat with the BID Services team.

For more information call 01670 293150.

 

Prudhoe Waterworld

Monday 17 February, 2.00pm – 4.00pm

Thursday 25 June, 2.00pm – 4.00pm

Friday 23 October, 1.30pm – 3.30pm

 

Wentworth Leisure Centre, Hexham

Monday 17 February, 11.00am – 1.00pm

Tuesday 25 June, 11.00am – 1.00pm

Friday 23 October, 10.30am – 12.30pm

 

Swan Centre, Berwick

Monday 20 January, 10.30am – 12.30pm

Wednesday 20 May, 10.30am – 12.30pm

Thursday 24 September, 10.30am – 12.30pm

 

Willowburn Leisure Centre, Alnwick

Monday 20 January, 2.00pm – 4.00pm

Wednesday 20 May, 2.00pm – 4.00pm

Thursday 24 September, 2.00pm – 4.00pm

 

Ashington Leisure Centre

Monday 20 April, 2.30pm – 4.30pm

Wednesday 19 August, 2.30pm – 4.30pm

Friday 4 December, 2.00pm – 4.00pm

 

Riverside Leisure Centre, Morpeth

Monday 20 April, 11.30am – 1.30pm

Wednesday 19 August, 11.30am – 1.30pm

Friday 4 December, 11.00am – 1.00pm

 

Blyth Sports Centre

Wednesday 25 March, 11.30am – 1.30pm

Thursday 23 July, 11.30am – 1.30pm

Friday 20 November, 11.00am – 1..00pm

 

Concordia Leisure Centre, Cramlington

Wednesday 25 March, 2.30pm – 4.30pm

Thursday 23 July, 2.30pm – 4.30pm

Friday 20 November, 2.00pm – 4.00pm

 

 

 

 

 

 

Magic Memories Dementia Cafe Blyth

Magic Memories Dementia Group Café at Blyth Central Methodist Church Hall, Beaconsfield Street, Blyth

For carers of, and people with memory problems or dementia. Come along for a chat, to pick up information and to enjoy some social time with others in a similar situation to your own where you can share ideas and experiences. There’s no need to book, please just drop in; refreshments will be available.

The café will run fortnightly on Mondays, dates shown below, from 1.00pm to 3.00pm in the Church Hall at Blyth Central Methodist Church.

(Magic Memories Dementia Cafe is independent to any of the church groups or activities)

For further information please contact Kath 07762 743579 or Joanne 07762 403292 or email: magicmemories2018@gmail.com

 

2020 dates – takes place on the following Mondays: 

13 and 27 January

17 and 24 February

9 and 23 March

6 and 23 April

11 May

1, 15 and 29 June

13 and 27 July

10 and 24 August

7 and 21 September

5 and 19 October

2, 16 and 30 November

7 and 14 December

Find more support at our Dementia webpage

Healthwatch Northumberland Conference 2019

Thank you if you joined us at our Conference in Blyth on 16 October! We hope you found the sessions useful and informative. Please see all of the presentations below, including the short film we were unable to show on the day. If you would like more information on any of these subjects, please get in touch and we will make sure your enquiry reaches the right people.

Draft minutes of Healthwatch Northumberland AGM Conference 2019

 

Review of the year and AGM: David Thompson and Derry Nugent

Community Involvement: Mark Johns, North East Ambulance Service

Primary Care Networks: Pamela Phelps, Northumberland Clinical Commissioning Group

Marine Medical Patient Participation Group: Carole Pitkeathley

Social Prescribing: Tara Twigg-Robson, Northumberland Clinical Commissioning Group

Mary’s story. Part of the Social Prescribing presentation

Review of the Ageing Well Programme: Louise Sweeney, Public Health

Mental Health Trailblazer: Rhian Davies, Northumbria Healthcare

A Space at the Table: Film created by Hexhamtv with Dry Water Arts

Substance Misuse Health Needs Assessment: Louise Sweeney, Public Health

 

Healthwatch Northumberland Conference

Join us at our Conference 2019

If you use NHS or social care services and live or work in Northumberland, we’d love you to come along to our bigger and better Conference 2019. The Conference will take place at The Phoenix Theatre in Blyth on Wednesday 16 October, between 10.00am and 3.30pm.

Join in the community conversation at this free event with information and listening workshops about mental health, dementia, substance abuse, social prescribing, patient involvement, GP services and more.

We aim to make the day informative, interactive and entertaining. This is a chance for you to share your experiences of care with those who provide it and find out what’s available locally.

There will be an ‘information buffet’, free raffle and lunch and refreshments provided.

To register for a place please call us on 03332 408468 or visit Eventbrite

Watering can and daffodils

Stepping into Spring Roadshows

Stepping into Spring is a series of roadshows from Ageing Well in Northumberland. These are free events for older people in Northumberland and are a chance to talk to local organisations offering advice and information on staying well and keeping active. Call in for a cup of tea or coffee and have a chat about local events and activities, volunteering opportunities and keeping fit and healthy.

 

The Roadshows are happening at the following locations:

  • Ponteland, Merton Hall: Thursday 21 March, 9.00am – 12.00pm
  • Prudhoe, Waterworld: Monday 25 March, 10.00am – 1.00pm
  • Haltwhistle, Methodist Hall: Tuesday 2 April, 10.00am – 2.00pm
  • Hexham, Wentworth Leisure Centre: Friday 12 April, 10.00am – 2.00pm
  • Morpeth, Town Hall: Wednesday 1 May, 10.00am – 2.00pm
  • Blyth, Leisure Centre: tbc
  • Ashington, Leisure Centre: tbc

 

For more details about individual events please visit our events page

 

 

 

Hands making a heart shape

New Heart Support Group

Do you or a family member have a heart condition or heart disease?

Heart Support Groups can help you share experiences, gain emotional support, provide opportunities for families and carers to learn about how others cope, offer healthy lifestyle tips and organise activities.

An opportunity has arisen to start a new Heart Support Group in Blyth with funding from The British Heart Foundation. The first session will take place on Thursday 14 February at The Buffalo Centre, Blyth, between 11.00am and 1.00pm. For more information visit the Buffalo Centre website or email: chris@buffalocommunitycentre.co.uk.

Group enjoying activities and refreshments

Magic Memories Dementia Group Cafe

This special cafe is for people with memory problems or dementia and their carers. Come along for a chat, to pick up information and to enjoy some social time with others in a similar situation to your own where you can share ideas and experiences.

No need to book, just drop in. Refreshments will be available.

The café will run fortnightly on Mondays on the dates shown below, from 1.00pm to 3.00pm in the Church Hall at Blyth Central Methodist Church, Beaconsfield Street.

Please note that the cafe is independent to any of the church groups or activities. For further information please contact Kath on: 07762 743579 or Joanne on: 07762 403292, or you can email: magicmemories2018@gmail.com.

 

Magic Memories Dementia Café Dates 2019. Open on Mondays

January 14th and 28th

February 11th and 25th

March 11th and 25th

April 8th and 29th

May 13th

June 3rd and 17th

July 1st, 15th and 29th

August 12th

September 9th, 23rd

October 7th and 21st

November 4th and 18th

December 2nd and 16th

Collingwood Medical Group

Collingwood Medical Group

Update: 14 August 2018

Now that letters have been sent and patients have information about the closure of Collingwood Medical Group, we would like to hear from anyone who has had any problems registering with a new practice, or any other issues, to get in touch.

 

Patients of Collingwood Medical Group in Blyth have been informed that the current provider of the practice is unable to continue providing GP services after 30 November 2018. After careful consideration of all the available options, Northumberland Clinical Commissioning Group (CCG) has reluctantly decided to close the practice permanently. It has issued patients with a list of alternative practices in the area is asking them to begin thinking about registering with an another practice in the coming months.

Three drop-in meetings have been arranged for any patients who would like to stop by for a short time to gain further information or raise any concerns in person. These sessions will be attended by the CCG alongside representatives from NHS England, Collingwood Medical Group, Healthwatch Northumberland and the Patient Advice and Liaison Service.

They are taking place at the following times:

• Wednesday 4 July: 1.00pm – 3.00pm, Blyth Community Enterprise Centre, Ridley Street, Blyth NE24 3AG

• Wednesday 11 July: 2.00pm – 4.00pm, Briardale Community Centre, Briardale Road, Blyth NE24 5AN

• Monday 16 July: 4.30pm – 6.30pm, Blyth Community Enterprise Centre, Ridley Street, Blyth NE24 3AG

More detailed information about practices is available on the NHS Choices website. You can also read about Patient Choice of GP Practices here.

Events

Glaucoma Patient Support Group

This support group from the International Glaucoma Association is a chance to meet other people living with glaucoma over a cup of tea, and to hear from local and national charities about support services.

Refreshments provided.

 For details please contact: Hannah Morrow on 07854 821 911 or email: h.morrow@iga.org.uk

          

 

Sightline 01233 64 81 70

www.glaucoma-association.com

Listening Event: Annual Survey Blyth Sports Centre

We are running our annual survey 2020 during February and March this year, asking you about the health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home. You can feed back as a patient or carer.

By telling us about the care you received you can help us set our work for the coming year so that we can be more effective on your behalf.

Let us know what’s important to you, what went well and what could be improved and together we can help make care better for everyone in Northumberland.

If you can’t come and see us at one of our events you can share your views via the online survey or get in touch to ask for a postal copy with freepost return.

Listening Event: Annual Survey Blyth Library

We are running our annual survey 2020 during February and March this year, asking you about the health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home. You can feed back as a patient or carer.

By telling us about the care you received you can help us set our work for the coming year so that we can be more effective on your behalf.

Let us know what’s important to you, what went well and what could be improved and together we can help make care better for everyone in Northumberland.

If you can’t come and see us at one of our events you can share your views via the online survey or get in touch to ask for a postal copy with freepost return.

Listening Event – Blyth Library

Come and talk to us about your recent experiences of NHS and social care services, pick up some information about local NHS, health, care and support services and find out more about our Conference in October.

If you’ve used any NHS or socia care service recently we’d love to know what you thought. Did you have a good experience? Or could things have been better? Tell us about mental health services, audiology, emergency care, NHS 111, Gps and practice nurses, dentists, care homes and pharmacies.

We’ll have some of our sought after freebies for you including our woolly pens and stress balls.

Healthwatch Northumberland Conference 2019

Listening Event – Blyth Sports Centre

Come and talk to us about your recent experiences of NHS and social care services, pick up some information about local NHS, health, care and support services and find out more about our Conference in October.

If you’ve used any NHS or socia care service recently we’d love to know what you thought. Did you have a good experience? Or could things have been better? Tell us about mental health services, audiology, emergency care, NHS 111, Gps and practice nurses, dentists, care homes and pharmacies.

We’ll have some of our sought after freebies for you including our woolly pens and stress balls.

Healthwatch Northumberland Conference 2019

Carers Northumberland logo

Carers Week Event

An event for carers across Northumberland from Carers Northumberland. The day will include:

 

Doing Digital: bring your own device and get support to demystify the basics of technology.

Chair yoga: low impact fitness and wellbeing techniques you can do in your own home.

Balloon modelling: try a fun new skill that will impress the children/grandchildren!

Health and wellbeing advice

Attendance Allowance advice

Relaxation Sessions

Therapies: two therapists will be on hand offering massages

 

Lunch and refreshments are included. Places are limited so please book ahead. Transport may be available from the north and west of the county. Call 01670 320025 for bookings and details.

Blyth Beach Huts

Recovery Walk

Northumberland Recovery Partnership is holding a recovery walk on Friday 17 May, from Blyth to Seaton Sluice.

9.00am is the welcome and filling out of health questionnaires at The Recovery Centre, 7 Sextant House, Blyth NE24 2BA. The walk will begin at 9.30 – walking to Seaton Sluice and back again – with a short break half way. A healthy lunch will then be provided back at The Recovery Centre, followed by meditation and the chance to have some basic health checks with a health trainer.

For more details please email: Clair.OConnor@ntw.nhs.uk.

Watering can on a lawn with daffodils

Stepping into Spring Roadshow: Blyth

This is one of a series of free events for older people in Northumberland, from Ageing Well in Northumberland. The event is a chance to meet local organisations offering advice and information on staying well and keeping active. Call in for a cup of tea or coffee and have a chat about local events and activities, volunteering opportunities and keeping fit and healthy.

For more details about this event please email: jbell@activenorthumberland.co.uk

 

 

 

Group of smiling older people

Let’s Talk Pensioners

Come along and have a chat to some local organisations and support services and see what is on in your area. Sponsored by the Police Crime Comissioner, the event will have information stands from Healthwatch Northumberland, Carers Northumberland, Age UK, Alzheimers Society, Northumberland County Council and the NHS. There will be plenty of advice and information available at this free event – call in for a chat and a cup of coffee.

Two hands making a heart shape

Heart Support Group – Blyth

Do you or a family member have a heart condition or heart disease?

Heart Support Groups can help you share experiences, gain emotional support, provide opportunities for families and carers to learn about how others cope, offer healthy lifestyle tips and organise activities.

An opportunity has arisen to start a new Heart Support Group in Blyth with funding from The British Heart Foundation. The first session will take place on Thursday 14 February at The Buffalo Centre, Blyth, between 11.00am and 1.00pm. For more information visit the Buffalo Centre website or email: chris@buffalocommunitycentre.co.uk.