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Whalton Unit Morpeth

Whalton Unit Drop-in Sessions

Whalton Unit,  Morpeth

People in Morpeth and the surrounding area are being given the opportunity to have their say about the temporary relocation of the Whalton Unit to Wansbeck General Hospital.  NHS Northumberland Clinical Commissioning Group (CCG) in partnership with Northumbria Healthcare NHS Foundation Trust, is holding public drop-in sessions in Morpeth and carrying out independent research to find out the community’s views.

Public drop in sessions
Date Time Venue
11 September 10am – 2pm Corn Exchange, Morpeth Town Hall
11 September 4pm – 7pm Corn Exchange, Morpeth Town Hall
12 September 10am – 12pm Morpeth NHS Centre
13 September 11am – 1pm Morpeth Leisure Centre

 

People are also able to complete an online survey

 

Background

The Whalton Unit provides specialist care and rehabilitation for residents, predominantly frail older patients. It was temporarily relocated from Morpeth to Wansbeck hospital in December 2018 due to nurse staffing issues and an expected increase in activity over the winter period.

This decision was reviewed in April 2019 by the trust and there was an agreement to extend the temporary location pending an updated report to enable a longer timeline for the impact analysis, with a specific focus on the experience of patients.

Prior to making any long term recommendations the CCG and the trust have agreed to this programme of public engagement and independent research to understand the views of the local population in more detail. The findings from both the independent research and engagement activity will be collated and shared with the Northumberland Health and Wellbeing Overview and Scrutiny Committee in November.

Quarterly Report – January to March 2019

Introduction

Healthwatch Northumberland is the independent champion for people who use health and social care services. We are a listening organisation working across Northumberland,to find out what people like about services and what can be improved. We act on what people are saying, sharing their views with those who have the power to make change happen. We also help people find the information they need about services in their area and record this as ‘signposting’.

People who use health and social care services tell us about their experiences throughout the year. This report shares a summary of the feedback collected from January to March 2019.  The next report will cover April to June 2019.

 

This quarter we received feedback and enquiries from:

  • Talking to people at local community events (18%)
  • Telephone calls, emails and social media (55%)
  • Surveys and Feedback forms (21%)
  • Through meetings and third parties (6%)

 

Areas of Focus

We are open to all feedback about health and social care services. Responses to our Annual Survey helped us to identify three specific areas of focus which we are prioritising in 2019:

  1. General Practitioner Services (GP Services)
  2. Mental Health Services, including dementia care
  3. Access to Services

Aims

The report aims to increase understanding of:

  • Who Healthwatch Northumberland is hearing from
  • What people are saying
    • The general sentiment of comments
  • What people are experiencing
    • What is working well?
    • Where there are areas for improvement?

Read the January to March Report in full

 

Annual Report 2018-19

Our latest annual report was published this week. The report documents our activity over the past year; where we’ve been, who we’ve heard from and how we’ve made a difference to people who use health and social care services. We will be talking more about the report at our Conference on 16 October in Blyth, so please put that date in your diary – more details to follow soon.

We will have hard copies of the report available very soon so please get in touch if you would like one in the post. You can download and read the report here.

Integrated Care Systems Confirmed

This month the NHS confirmed that the North East and North Cumbria is set to become the country’s largest integrated care system.  In an integrated care system, NHS organisations, in partnership with local councils and others, take collective responsibility for managing resources, delivering NHS standards, and improving the health of the population they serve. Please see the full press release below.

 

 

One in three people in England, 21 million, are set to further benefit from improved health and care, as three new areas were today announced as ‘integrated care systems’ (ICS).

The North East and North Cumbria will become the country’s largest ICS, serving more than three million people alone.

South East London becomes the first ICS in the capital while Buckinghamshire, Oxfordshire and Berkshire West makes up the third new area where different health and care organisations work together to plan and join up services.

Each has shown that its partners all share a common vision to improve health and care, backed up by robust operational and financial plans, and proposals for collective leadership and accountability.

They follow in the footsteps of the 12 earliest integrated care systems announced in 2018, plus two devolved health systems in Greater Manchester and Surrey.

ICSs are already helping people to stay healthy and independent for longer, giving more care closer to where they live and work, and improving response times and performance in areas such as cancer and A&E.

 

Successes to date include:

  • 100,000 more general practice appointments available for patients in Gloucestershire backed up by extra home visits from paramedics and physiotherapists, and medication advice from clinical pharmacists based in GPs’ surgeries
  • Best practice care for people with atrial fibrillation is being expanded to every GP practice in West Yorkshire and Harrogate. This will prevent nearly 200 strokes to 2021, saving £2.5 million in costs that the NHS will reinvest elsewhere.
  • a single care record for each of Dorset’s 800,000 residents, allowing health and care professionals across the county to see the same information in real time. Joining up information in this way means patients no longer need to repeat their story to different teams and improves care because their full needs are better understood.

These changes have been made possible by different organisations – NHS hospitals, GPs, councils, care homes and others – joining forces to agree and plan for local people’s needs.

Speaking to health and local government leaders at the NHS Confederation’s conference NHS England chief executive Simon Stevens is expected to say “The Long-Term Plan showed how the NHS and its partners will improve care and help people live healthier day-to-day lives over the next decade.

“To meet these ambitions, every NHS organisation will need to intensify partnership working with others – including local councils and community organisations – for the good of those we serve.

“These areas are among those showing the real gains of collaboration: helping more people to stay well and avoid needless trips to hospital, while making it easier to get high-quality specialist care.

“We must keep a laser focus on making services as convenient as possible – everyone should feel like they are dealing with one system instead of having to repeat their story to a series of different organisations.”

 Cllr Ian Hudspeth, Leader of Oxfordshire County Council  and Chairman of the Local Government Association’s Community Wellbeing Board said “The move to integrated care across the country gives us the opportunity to really make a different for our residents and communities.  Locally, I’m convinced that working together in partnership with the NHS we will deliver huge benefits to the health and care system and will improve the health and wellbeing of Oxfordshire’s residents.”

 The systems will be built on a foundation of primary and community care, with primary care networks bringing together different professional teams – GPs, pharmacists, mental health and others – to invest a growing share of funding to do more in community settings.

They will also lead the way in developing a shared, in-depth understanding of residents’ full health needs, using ‘population health management’ technology to identify those at greatest risk of different ailments and supporting them as early as possible.

 

Amble Harbour

Health and Wellbeing Board Meeting

The Newcastle Chronicle this week reported on the discussions which took place at the council’s Health and Wellbeing Board meeting, which is attended by Healthwatch Northumberland Chair, David Thompson.

Siobhan Brown, Chief Operating Officer of NHS Northumberland Clinical Commissioning Group (CCG), which commissions the county’s healthcare services, set out how the CCG’s operational plan for this year will help to meet the goals of the Northumberland Joint Health and Wellbeing Strategy.

The strategy has four themes: Giving children and young people the best start in life; Empowering people and communities; Tackling some of the wider determinants of health; Adopting a whole system approach to health and care.

Read the full report

Pharmacy Opening May Bank Holiday

Another Bank Holiday is on its way, so make sure you pick up any prescriptions you may need before then. Some pharmacies in Northumberland will be open for a time on Bank Holiday Monday 27 May. Click on the link below to see when your nearest pharmacy is open. It is recommended that you call before visiting.

Pharmacy Opening Northumberland Summer 2019

 

Feeling under the weather?

Easter Bank Holiday Pharmacy Opening

Some pharmacies across Northumberland and North Tyneside will be open over the Easter Holidays. You can see which pharmacies are open and when, by clicking on the link below.

Northumberland Pharmacies – Easter Opening Hours

 

What Would You Do logo with young woman image

NHS Long Term Plan – What Would You Do?

Watch Project Coordinator Derry talking to Hexhamtv about the NHS Long Term Plan and how you can get involved.

 

With growing pressure on the NHS – people living longer, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

The government is investing an extra £20 billion a year in the NHS. The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better for people across the country. Now the NHS needs to hear from you about what those changes should look like in your community.

The Long Term Plan sets out what the NHS wants to do better, including making it easier for people to access support closer to home and via technology, doing more to help people stay well, and providing better support for people with cancer, mental health conditions, heart and lung diseases, long-term conditions, such as diabetes and arthritis, learning disabilities and autism, and for people as they get older and experience conditions such as dementia.

 

We’d like to hear from you so that we can tell the NHS what you think.

What would you do to give people more control of their care?

 

  • How would you help people live healthier lives?
  • What would make health services better?
  • How would you make it easier for people to take control of their own health and wellbeing?
  • What would you do to make support better for people with long-term conditions?

You can tell us what you think here.

Easy Read Version

BSL Version

What would you do to give people better support?

 

Your local NHS needs to hear from you about how it can provide better care for people living with conditions such as cancer, mental health conditions heart and lung diseases, diabetes, arthritis, learning disabilities, autism, and dementia.

You can tell us your thoughts here.

Find out more about how Healthwatch is helping people get involved in the NHS Long Term Plan here.

 

Lady on a bus

Do you need help getting to hospital?

Find out what support is available to help you travel to your hospital appointments.

If you visited hospital recently, how did you get there?

Most people drive, use public transport, or rely on the kindness of family and friends to get to their hospital appointments on time. But if you don’t have good access to transport it can mean missing out on health check-ups and routine screenings. It can be even harder if you need to attend regular appointments at a hospital for long-term conditions, such as chemotherapy treatment for cancer.

There are lots of reasons why you might not be able to get to hospital easily for a non-emergency appointment. For example, we often hear from people who are physically unable to travel, can’t afford transport, or live in a rural area.

What support is available?

If you need help getting to hospital, find out whether you’re eligible for NHS-funded support.

If you can’t travel because of your medical condition

Ask your GP or the person who referred you to hospital whether Patient Transport Services run in your area. These services provide free transport to and from hospital for:

  • People whose condition means they need additional medical support during their journey
  • People who find it difficult to walk
  • Parents or carers of children who are being transported

Need help finding support in your area?

To see what help is available where you live, get in touch with us and we can point you in the right direction: 03332 408468.

Young woman on the street at night

Helping someone who is homeless access healthcare

On any one night in England, over 4,700 people are estimated to be sleeping rough on our streets. The Healthwatch network looks at the common issues found by people who do not have a place to call home when it comes to getting the support they need for health and care.

Experiencing homelessness can have a negative impact on both your physical and mental health, so it’s important that people are able to access support.

How can health and social care professionals help?

People who have faced homelessness have told their local Healthwatch that they can experience problems accessing services.  If you work for an NHS or social care service there are several steps you and your colleague can take to help.

Enable people to register with their GP

People have told us that they have not been able to register with an NHS general practice because they lack identification or do not have a permanent address.

Read more

Events

Listening Event – Blyth Library

Come and talk to us about your recent experiences of NHS and social care services, pick up some information about local NHS, health, care and support services and find out more about our Conference in October.

If you’ve used any NHS or socia care service recently we’d love to know what you thought. Did you have a good experience? Or could things have been better? Tell us about mental health services, audiology, emergency care, NHS 111, Gps and practice nurses, dentists, care homes and pharmacies.

We’ll have some of our sought after freebies for you including our woolly pens and stress balls.

Healthwatch Northumberland Conference 2019

Listening Event – Blyth Sports Centre

Come and talk to us about your recent experiences of NHS and social care services, pick up some information about local NHS, health, care and support services and find out more about our Conference in October.

If you’ve used any NHS or socia care service recently we’d love to know what you thought. Did you have a good experience? Or could things have been better? Tell us about mental health services, audiology, emergency care, NHS 111, Gps and practice nurses, dentists, care homes and pharmacies.

We’ll have some of our sought after freebies for you including our woolly pens and stress balls.

Healthwatch Northumberland Conference 2019

NHS Northumberland CCG logo

CCG Meeting in Public: Rothbury

The NHS Northumberland Clinical Commissioning Group (CCG) governing body is holding a meeting in public, where it will consider future arrangements at Rothbury Community Hospital. The CCG is responsible for the planning and buying of healthcare for Northumberland.

If you would like to submit a question for the meeting, or would like to confirm your attendance, please contact: Melody Price on 01670 335185 or email: melodyprice@nhs.net.

Read more about the consultation on services at Rothbury Community Hospital.

children playing on grassland

In It Together Annual Conference (Hexham)

This year’s In It Together Parent Carer Forum annual conference is entitled ‘Getting it Right.’ The theme is preparing for adulthood from the earliest years. The event will be of interest to all parents and carers of children and young people with SEND (special educational needs and disabilities) in Northumberland, but particularly those in Year 6 and above.

This year there will be two events in the county. You can book for the Hexham event here.

There is also an event in Alnwick at the Rugby Club on 19 March. More details and bookings here.

For further information about the conference please contact In It Together Parent Carer Forum: info@in-it-together.org.uk or call: 07729192909.

children playing on grassland

In It Together Annual Conference (Alnwick)

This year’s In It Together Parent Carer Forum annual conference is entitled ‘Getting it Right.’ The theme is preparing for adulthood from the earliest years. The event will be of interest to all parents and carers of children and young people with SEND (special educational needs and disabilities) in Northumberland, but particularly those in Year 6 and above.

This year there will be two events in the county. You can book for the Alnwick event here.

There is also an event in Hexham at the Mart on 20 March. More details and bookings here.

For further information about the conference please contact In It Together Parent Carer Forum: info@in-it-together.org.uk or call: 07729192909.

View of Berwick town from the bridge

Public Drop-in Session for Berwick Hospital Plans

People are being invited to a drop-in session next Thursday, 27 September to give their views on plans for hospital and leisure development in Berwick.
Representatives from Northumbria Healthcare NHS Foundation Trust and Northumberland County Council will be at the The Swan Centre from 10am to 12pm to listen to people’s views and answer any questions.A spokesperson for the trust and council said: “We’re fully aware that some local people have concerns about co-locating a hospital and leisure centre on one site and we’d encourage residents to come along and talk to us about them so we can better understand how they feel.

“Ahead of the session we’d like to reassure people that the funding for the new hospital is secure as is the funding for the new leisure centre. We look forward to meeting people on the day.”

We will be there to listen to people’s reactions to what they see and hear on the day.

Man with electronic tablet

Northumberland County Blind Association Information Day

Come along to this Information and Equipment Event from Northumberland County Blind Association and try the latest equipment from some of the leading suppliers of low vision aids and solutions for blind and partially sighted people.

  • Associated Optical
  • Enhanced Vision
  • HumanWare
  • Optelec
  • Orcam
  • Pamtrad

Free information and advice will be available from the following sight loss organisations:

Northumberland County Blind Association, British Wireless for the Blind, Macular Society, Guide Dogs for the Blind, Blind Veterans UK.

For more details contact Northumberland County Blind Association:  info@ncba.org.uk or call: 01670514316.

Public Meeting – Berwick Hospital Consultation

A public meeting is being held in Berwick to discuss people’s views on the possibility of a new integrated hospital development.

NHS Northumberland Clinical Commissioning Group (CCG) is working with partners at Northumbria Healthcare NHS Foundation Trust and Northumberland County Council to consider the possibility of the new hospital in Berwick being part of an integrated development including health, social care and leisure services.

The public meeting is being held as part of the ongoing listening exercise which was launched in February to give members of the public the chance to give their views about the potential new integrated development and about the different sites that are available.

The public are encouraged to come along and listen to the emerging themes and give their views on an integrated hospital development for Berwick and the surrounding area.

If you would like more information please contact Melody Price: 01670 335185 or email: melodyprice@nhs.net. You can also give your views by visiting NHS Northumberland CCG’s website at: www.northumberlandccg.nhs.uk or on twitter: @NHSNlandCCG or facebook: @northumberlandccg.

Primary Care Commissioning Committee Meeting

NHS Northumberland Clinical Commissioning Group (CCG) will be holding its primary care commissioning committee meeting in public on Wednesday 20 December at 2.30pm at County Hall, Morpeth. The CCG is responsible for the planning and purchasing of Northumberland’s healthcare.

The meeting is a chance to come along and get involved in shaping your local health services.

For further information or to confirm attendance please contact Melody Price on 01670 335185 or email melodyprice@nhs.net.