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Sick child and thermometer

Healthier Together

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The Healthier Together website is full of useful health advice for parents, carers, young people and health professionals. All of the information has been approved by clinicians so it’s a great place to go for reliable advice.

Topics include common illnesses in babies and children, when to keep your child off school/nursery, support for young people and a guide to how the NHS works.

Healthier Together

If you need some help finding local health and care information or support, please get in touch.

CAB logo

Citizens Advice Northumberland Changes to Services

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Face to face advice services are suspended until further notice. This includes all drop in/appointment service, outreach services and face to face help to claim, debt, energy and health advice service.

Face to face resources have been shifted to telephone and digital services operating from all premises in small clusters and where possible from home in order to minimise the risk of infection spreading.

Citizens Advice services will be available to all for whatever they need, but will be focused on those clients requiring advice on welfare benefits, debt and budgeting advice, housing and employment, energy and health. Please check website information before calling where possible to reduce waiting times on the phone and use the Google form on the website.

During this time services can be accessed in the following ways:

Clients requiring advice on any of general enquiry areas Adviceline Service 9.30am-4.30pm Mon-Fri.

Telephone 0808 278 7944

Email advice@citizensadvicenorthumberland.org.uk
Clients requiring advice on debt/money/financial capability 01670 339960

text “DEBT” to 81400 and we will call you back

Email money@citizensadvicenorthumberland.org.uk
Clients requiring advice on energy/fuel poverty 01670 339660

Email energy@citizensadvicenorthumberland.org.uk
Clients requiring advice on FBD employability service  

Email bridge@citizensadvicenorthumberland.org.uk
Emergency Partner referral 01670 339960
For general Covid-19 information, updates or those can self-help NCAB website www.citizensadvicenorthumberland.org.uk

National Citizens Advice website https://www.citizensadvice.org.uk/

 
Webchat advice service available on all enquiry areas

 

Macmillan Benefits Advice

 National Citizens Advice website

https://www.citizensadvice.org.uk/

 

01670 339985
Universal Credit Help to Claim Service can be accessed in the following ways Citizens Advice Universal Credit Adviceline 9.00-5.00pm Mon-Fri Telephone 0800 1448444 Webchat Get help applying for Universal Credit

Textphone 0800 144 8 444
Non-urgent partner referrals or client requests for callbacks or advice Access to our partner and client advice via our websites email advice form

 

Events

Community Information Morning Hexham

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Our umbrella organisation Adapt (NE) holds these quarterly Community Information Mornings for the benefit of the local community.

Anyone can pop in to this free event and pick up advice and information about health, wellbeing, transport, money and things going on in your area. A mix of organisations come along each time and this month you can find out more about Tynedale Hospice at Home, Northumberland Cancer Support Group, Alzheimers Society and of course Healthwatch Northumberland, Macular Society plus help around Attendance Allowance from Northumbria Healthcare.

We will be asking about your experiences of NHS, health and social care experiences of 2019 for our Annual Survey which runs throughout February and March.By telling us what went well and what could be better, you can help us be more effective on your behalf and influence positive changes for people in Northumberland,

Join us for a cuppa and a piece of cake in the Resource Room – just through the door from Cafe @ Burn Lane, Hexham.

 

 

Cancer Patient Event: Rothbury

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Cancer Information and Engagement Northumberland

The Northumbria Cancer Patient and Carer Group would like to invite cancer patients and carers in Northumberland to share their experiences and ideas – what is working well in your area? What needs improving? There will also be a mix of organisations at the event offering advice and support.

The Northumbria Cancer Patient and Carer Group is made up of patients, carers, health professionals, voluntary group representatives and others affected by cancer. It’s objective is to improve cancer services and support throughout Northumberland and North Tyneside. The group is supported by Northumbria Healthcare NHS Foundation Trust which consults with the group to gain opinions on new service developments, information leaflets and questionnaires.  The Northumbria Cancer Patient and Carer Group is not a cancer support group, but it does have very good links with local support groups and can put you in touch with the right people.

 

This event starts at 10.00am with refreshments, and lunch will be available from 12.00pm.

You can also visit an event at these locations in Northumberland:

Monday 3 February: The Roundhouse, Ashington 

Wednesday 19 February: Seaton Delaval Community Centre

Wednesday 4 March: Morpeth Town Hall

Thursday 26 March: Hexham Mart

 

No booking required. For more information about the events or how to give your feedback if you can’t get to one of the events, email: info@ncpcg.org.

Cancer Patient Event: Morpeth

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Cancer Information and Engagement Northumberland

The Northumbria Cancer Patient and Carer Group would like to invite cancer patients and carers in Northumberland to share their experiences and ideas – what is working well in your area? What needs improving? There will also be a mix of organisations at the event offering advice and support.

The Northumbria Cancer Patient and Carer Group is made up of patients, carers, health professionals, voluntary group representatives and others affected by cancer. It’s objective is to improve cancer services and support throughout Northumberland and North Tyneside. The group is supported by Northumbria Healthcare NHS Foundation Trust which consults with the group to gain opinions on new service developments, information leaflets and questionnaires.  The Northumbria Cancer Patient and Carer Group is not a cancer support group, but it does have very good links with local support groups and can put you in touch with the right people.

 

This event starts at 10.00am with refreshments, and lunch will be available from 12.00pm.

You can also visit an event at these locations in Northumberland:

Monday 3 February: The Roundhouse, Ashington 

Wednesday 19 February: Seaton Delaval Community Centre

Wednesday 11 March: URC, Rothbury

Thursday 26 March: Hexham Mart

 

No booking required. For more information about the events or how to give your feedback if you can’t get to one of the events, email: info@ncpcg.org.

Cancer Patient Event: Seaton Delaval

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Cancer Information and Engagement Northumberland

The Northumbria Cancer Patient and Carer Group would like to invite cancer patients and carers in Northumberland to share their experiences and ideas – what is working well in your area? What needs improving? There will also be a mix of organisations at the event offering advice and support.

The Northumbria Cancer Patient and Carer Group is made up of patients, carers, health professionals, voluntary group representatives and others affected by cancer. It’s objective is to improve cancer services and support throughout Northumberland and North Tyneside. The group is supported by Northumbria Healthcare NHS Foundation Trust which consults with the group to gain opinions on new service developments, information leaflets and questionnaires.  The Northumbria Cancer Patient and Carer Group is not a cancer support group, but it does have very good links with local support groups and can put you in touch with the right people.

We will be there asking you about your care experiences from 2019 for our Annual Survey 2020. Your feedback will help us work more effectively on your behalf and can help make improvements for everyone.

This event starts at 10.00am with refreshments, and lunch will be available from 12.00pm.

You can also visit an event at these locations in Northumberland:

Monday 3 February: The Roundhouse, Ashington 

Wednesday 4 March: Morpeth Town Hall

Wednesday 11 March: URC, Rothbury

Thursday 26 March: Hexham Mart

 

No booking required. For more information about the events or how to give your feedback if you can’t get to one of the events, email: info@ncpcg.org.

Cancer Patient Event: Ashington

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Cancer Information and Engagement Northumberland

The Northumbria Cancer Patient and Carer Group would like to invite cancer patients and carers in Northumberland to share their experiences and ideas – what is working well in your area? What needs improving? There will also be a mix of organisations at the event offering advice and support.

The Northumbria Cancer Patient and Carer Group is made up of patients, carers, health professionals, voluntary group representatives and others affected by cancer. It’s objective is to improve cancer services and support throughout Northumberland and North Tyneside. The group is supported by Northumbria Healthcare NHS Foundation Trust which consults with the group to gain opinions on new service developments, information leaflets and questionnaires.  The Northumbria Cancer Patient and Carer Group is not a cancer support group, but it does have very good links with local support groups and can put you in touch with the right people.

 

This event starts at 10.00am with refreshments, and lunch will be available from 12.00pm. The Healthwatch Northumberland team will be there with an information stand and will be inviting you to tell them about your care experiences over the last 12 months.

You can also visit an event at these locations in Northumberland:

Wednesday 19 February: Seaton Delaval Community Centre

Wednesday 4 March: Morpeth Town Hall

Wednesday 11 March: URC, Rothbury

Thursday 26 March: Hexham Mart

 

No booking required. For more information about the events or how to give your feedback if you can’t get to one of the events, email: info@ncpcg.org.

Coffee Cups

Coffee Thursday

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Are you feeling fed up, stressed, worried or overwhelmed?

If you feel it would help to talk to someone in a non-judgemental, safe space, then Coffee Thursday might be just what you need. Coffee Thursday is a free, monthly pop-in coffee morning, where you can take time out for a cuppa and a biscuit and have a chat, when you’re having a tough time. Health Trainer Donna will be there to meet you at this pop in coffee morning, where you can stay for as long or as little time as you like.

It can really help to say things out loud and get them off your chest, and Donna will be there to listen and give support and information on lots of issues that can get us down – health, money, relationships – or point you in the direction of someone who can.

Not sure it’s for you? Call in and see what you think. Everyone is welcome at this free monthly pop-in coffee morning, taking place in the Resource Room, next to Cafe @ Burn Lane, Hexham.

Prudhoe Older Person’s Information Day

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Find out what’s going on in the local area for older people at this event from Prudhoe Community Partnership. There will be advice and information, health checks and a refreshments on offer.

Organisations attending the event include Carers Northumberland, U3A, Tynedale Talking News, Silver Talk, Age UK, library Services, Community Buddies, Northumbria Police and Digital Champions.

Coffee Cups

Coffee Thursday

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Are you feeling fed up, stressed, worried or overwhelmed?

If you feel it would help to talk to someone in a non-judgemental, safe space, then Coffee Thursday might be just what you need. Coffee Thursday is a free, monthly pop-in coffee morning, where you can take time out for a cuppa and a biscuit and have a chat, when you’re having a tough time. Health Trainer Donna will be there to meet you at this pop in coffee morning, where you can stay for as long or as little time as you like.

It can really help to say things out loud and get them off your chest, and Donna will be there to listen and give support and information on lots of issues that can get us down – health, money, relationships – or point you in the direction of someone who can.

Not sure it’s for you? Call in and see what you think. Everyone is welcome at this free monthly pop-in coffee morning. Starts Thursday 7 November, 10.30am to 12.30pm, in the Resource Room, next to Cafe @ Burn Lane.

Carers Rights Day

Carers Rights Day

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This year’s Carers Rights Day Information Event from Carers Northumberland is taking place in Ponteland. If you look after someone, then this event will provide everything you need to stay informed and healthy. There will be information stalls around the areas of carers rights, welfare rights, housing, digital skills, energy advice, advocacy, fire and community safety, aids & adaptations and healthcare – our team will be there too with lots of information about health and social care services.

The health MOT area will have lots of information for you around moving and handling, healthy eating, stopping smoking, mental health and GP services, and you can even get your blood pressure checked.

You don’t need to book for this event for carers, just turn up. Call 01670 320025 for more details.

 

Community Information Morning Hexham

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The next Information Morning is on Thursday 14 November, from 10.30am to 12.30pm. Call in to this free event for a cuppa and slice of cake and discover more about what’s on offer locally. Advice and information about health and wellbeing, local services, social activities and more. There’s so much out there – come along and see what there is for you.