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Healthwatch Northumberland Annual Survey 2020

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Tell us your NHS, health and care experiences from last year.

We are running our annual survey during February and March this year, asking you about the NHS, health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home.

By telling us about the care you received and what’s important to you, you can help us set our work for the coming year so that we can be more effective on your behalf.

You can also come and talk to us and tell us what you think of health and social care services at one of our public events below. Let us know about your experiences, what went well and what could be improved, and together we can help make care better for everyone in Northumberland.

If you are unable to come to one of our events you can leave your feedback via our online survey or get in touch to ask for a postal copy with freepost return.

 

Come and see us in your area!

Monday 3 February: Age UK Northumberland, Round House, Ashington NE63 9JZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Tuesday 4 February: Amble Youth Project NE65 0DT: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 5 February: No 28 Community Project, Hexham NE46 1DJ: 11.00am – 12.30pm (Bridge Project Employability Hub)

Thursday 6 February: Concordia Leisure Centre, Cramlington NE23 6YB: 1.30pm – 3.30pm

Thursday 6 February: Cheviot Centre, Wooler NE71 6BL: 2.00pm – 4.00pm (in partnership with Wooler patient participation group)

Wednesday 12 February: Rothbury Practice NE65 7UW: 10.30am – 12.00pm

Thursday 13 February: Northumbria Hospital (cafe area, lower ground floor), Cramlington NE23 6NZ: 10.00am – 12.00pm

Thursday 13 February: The Village Surgery, Cramlington NE63 6US: 3.00pm – 4.00pm

Thursday 13 February: Forum Family Practice, Cramlington NE63 6QN: 4.15pm – 5.15pm

Friday 14 February: Spetchells Centre, Prudhoe NE42 5AA: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 19 February: Seaton Delaval Community Centre NE25 0BW: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Wednesday 19 February: Adapt (NE) Community Information Morning, Hexham NE46 3HN: 10.30am – 12.30pm

Thursday 20 February: Morpeth Library NE61 1AF: 3.00pm – 5.00pm

Tuesday 25 February: Riverside Leisure Centre, Morpeth NE61 1PR: 1.30pm – 3.30pm

 

Wednesday 4 March: Morpeth Town Hall NE61 1LZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Monday 9 March: Hexham General Hospital NE46 1QJ: 10.00am – 1.00pm

Wednesday 11 March: Blyth Library NE24 2DJ: 10.30am – 12.00pm

Wednesday 11 March: Blyth Sports Centre NE24 5BT: 1.30pm – 3.30pm

Thursday 12 March: Haltwhistle Leisure Centre NE49 0AX: 1.30pm – 3.00pm (Bridge Project Employability Hub)

Thursday 12 March: Haltwhistle Methodist Church NE49 0AX: 5.00pm – 7.00pm

Wednesday 18 March: Wansbeck General Hospital, Ashington NE63 9JJ: 10.00am – 1.00pm

Wednesday 18 March: Ashington Leisure Centre NE63 9JY: 2.00pm – 4.00pm

Thursday 19 March: Berwick Library (first floor) TD15 1DB: 12.00pm – 2.00pm

Monday 23 March: Bedlington Community Allotment (behind Chester Court Care Home) NE22 7LD: 11.30am – 1.30pm

Friday 27 March:  Gallery Youth Project, Alnwick NE66 1SX: 11.00am – 12.30pm (Bridge Project Employability Hub)

The survey is now closed.

 

 

 

Cancer Information Events

Cancer Information Events Northumberland

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The Northumbria Cancer Patient and Carer Group is holding a series of events across Northumberland, where you can share your ideas and experiences as a patient or carer of someone with cancer. There will also be a mix of organisations with information stalls offering advice and support. All the events start at 10.00am with lunch at 12.00pm.

 

Monday 3 February: The Roundhouse, Ashington NE63 9JZ

Wednesday 19 February: Seaton Delaval Community Centre NE25 0BW

Wednesday 4 March: Morpeth Town Hall NE61 1LZ

Wednesday 11 March: United Reformed Church, Market Place, Rothbury NE65 7UW

Thursday 26 March: Hexham Mart, Tyne Green Hexham NE46 3SG

 

There’s no need to book but if you have any queries about the events please email: info@ncpcg.org or call: 07817 515265.

These events are supported by the Northern Cancer Alliance and working with Northumbria Healthcare NHS Foundation Trust and the Empowering Communities Project team at Northumberland County Council.

 

 

Events

Cancer Patient Event: Seaton Delaval

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Cancer Information and Engagement Northumberland

The Northumbria Cancer Patient and Carer Group would like to invite cancer patients and carers in Northumberland to share their experiences and ideas – what is working well in your area? What needs improving? There will also be a mix of organisations at the event offering advice and support.

The Northumbria Cancer Patient and Carer Group is made up of patients, carers, health professionals, voluntary group representatives and others affected by cancer. It’s objective is to improve cancer services and support throughout Northumberland and North Tyneside. The group is supported by Northumbria Healthcare NHS Foundation Trust which consults with the group to gain opinions on new service developments, information leaflets and questionnaires.  The Northumbria Cancer Patient and Carer Group is not a cancer support group, but it does have very good links with local support groups and can put you in touch with the right people.

We will be there asking you about your care experiences from 2019 for our Annual Survey 2020. Your feedback will help us work more effectively on your behalf and can help make improvements for everyone.

This event starts at 10.00am with refreshments, and lunch will be available from 12.00pm.

You can also visit an event at these locations in Northumberland:

Monday 3 February: The Roundhouse, Ashington 

Wednesday 4 March: Morpeth Town Hall

Wednesday 11 March: URC, Rothbury

Thursday 26 March: Hexham Mart

 

No booking required. For more information about the events or how to give your feedback if you can’t get to one of the events, email: info@ncpcg.org.

Let’s Talk – Audiology Services, Seaton Delaval

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We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.