Welcome to the Healthwatch Northumberland Volunteer’s Hub where we you can find all the documents and links you need to support you in your volunteering role. If you have any issues or think there is anything missing from the page please let us know.

Volunteer handbook

Useful resources

You can also view some guidance for taking phone calls: Healthwatch Northumberland telephone call guidance

Healthwatch Northumberland VoluntEARS

Please use the form below to tell us about where you have distributed Healthwatch Northumberland materials and/or about any informal feedback you have picked up on in your local community.

Healthwatch Northumberland VoluntEARS feedback and signposting log

Policies

Here you can view and download our policies.

Useful information

How to speak about Healthwatch: Language and accessibility guide

Confidentiality video

Suggestions box

Have a suggestion? This could be anything from new ways of working to how to engage with people, events to attend or ideas for socials…the list is endless! Please get in touch with Lorna with any ideas you have: lornab@healthwatchnorthumberland.co.uk

Forms

Volunteer expenses claim form

If you are an Assemble user, please claim expenses through your Assemble account instead.

Volunteer expenses BACS transfer form

Image consent form

Medical and emergency form

If you are an Assemble user, please enter emergency contacts and any medical details on your Assemble personal profile instead.

Volunteer monitoring information form

If you are an Assemble user, please complete the personal profile on your Assemble account instead.

Policy declaration

Survey links

Volunteer hours

If you are an Assemble user, you do not need to complete this form, as your volunteering hours are automatically recorded.

Training evaluation

Policy Digest

Read the latest health and social care news and reports in Derry’s Policy Digest.

Policy Digest March 2026