We use your feedback to better understand the challenges facing the NHS and other care providers and we make sure your experiences improve health and care for everyone, both locally and nationally. We can also help you to get the information and advice you need to make the right decisions for you and to get the support you need.
It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it’s easy to think there’s no point in complaining, and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you ‘wish you could say thank you’. We can get these messages to the people who pay for and provide services.
Remember, your feedback is helping to improve people’s lives. So, if you need support or information, or you’re ready to tell your story, we’re here to listen.