Useful Info

  • Useful Information

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Latest Coronavirus Information

As the coronavirus situation changes in the UK, we are directing you to the main sources of the latest information and advice. Visit our Coronavirus Information Page where you can find out more about restrictions, symptoms, local help and support and more.

How can your pharmacy help you?


Did you know that pharmacies provide advice and information on minor illnesses and ailments?

Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines for a range of minor illnesses. The pharmacist will let you know if you need to visit a doctor, but they can help you with a number of things first.

Read more

Top tips for getting the most out of your GP appointment


One of the main things we hear from the public is getting a GP appointment can be tricky. And when you do get an appointment, the time you get to talk to your doctor can be limited. Healthwatch England has pulled together some top suggestions to help you make the most of your appointment slot.

Top tips to get the most out of your GP appointment

Elderberries Alnwick Jul – Nov 2021 Programme

The Elderberries Programme is co-ordinated by The Alnwick Garden Trust with the aim of making
Northumberland a great place to grow old, be active, take steps to positive mental wellbeing, keep
learning, and stay connected. Find out what is happening for people over 55 over the next few months.

Acorns domestic abuse support

Acorns Domesti logoc Abuse Support
Acorns offers a range of services to support families affected by domestic abuse in North Tyneside and Northumberland.

If you are worried about an abusive relationship you can text 07712 862 858 or call 0191 349 8366 (Monday to Thursday 8.30am to 6pm or Friday 8.30am to 4.30pm).

Acorns website

Do It For Yourself

Do It For Yourself

We are supporting the #DoItForYourself initiative which helps raise awareness around the symptoms of lung cancer and the importance of early diagnosis. If you’ve noticed any signs of lung cancer, such as breathlessness or a cough lasting for more than three weeks, contact your GP practice to get checked out.

Read more about the symptoms and treatment of lung cancer

Osteoarthritis support

Versus Arthritis
Versus Arthritis is working with Northumberland CCG to offer a free information service for all patients with osteoarthritis of the knee and/or hip.
Referrals can be made through your GP, physiotherapist or via self referral. Call 0300 790 0433 to find out more.

Just Say app

Need advice? The Just Say app gives young people quick and simple support to be happy, healthy, safe and more independent. Find support for your mental health, money worries, relationship problems and more.
It is available to download now on the App Store and Google Play.

Age UK virtual events

Fancy trying something new from the comfort of your own home? Age UK Northumberland has lots of fun virtual events to enjoy from exercise classes to reading groups, gardening chats to crafts and activities. There is something for everyone and it’s a great way to stay connected with the outside world.
All you need is a computer, phone or tablet with access to the internet to take part. See what’s on offer here:

Reading Friends

Northumberland Libraries in partnership with Reading Friends has a new weekly virtual group for new or expectant parents to read, share stories and meet new friends.

To find out more about the group email Sandra at:

You can sign up here:

Get moving with diabetes

If you or a loved one has diabetes, this handy guide from Diabetes UK can help you get more active.

Find out why it is important to move more when you have diabetes and learn ways to include different types of activity into your daily life. There’s also space to track your progress over a 10-week journey.

Read it here:

NHS 111 BSL service

Did you know there is an NHS 111 British Sign Language (BSL) service which is free and accessible for people who are deaf or have hearing loss? NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can find the service at: (you can also call 18001 111 on a textphone or use Typetalk).

Ask for ANI

If you are experiencing domestic abuse and need immediate help, you can ask for ‘ANI’ in any participating pharmacy. ANI stands for Action Needed Immediately but is pronounced ‘Annie’. If a pharmacy has the ‘Ask for ANI’ logo on display, it means they are ready to help you.

If you need support for domestic abuse you can contact Northumberland Domestic Abuse Services (NDAS) on 01434 608 030 Monday to Friday.

Active at Home

This guide has been developed to support older people and those who are shielding to be active and healthy at home during the coronavirus pandemic. There are exercises and activities that can be done in or around the home to help improve your physical and mental health.

Read Active at Home

How Fit Today

Exercise equipment

If your goal is to improve your fitness, check out How Fit Today from the NHS for simple exercises and motivation.

Exercise can improve your mood, reduce stress and boost energy.

How Fit Today website

Looking after your mental health during lockdown

North East & North Cumbria Suicide Prevention Network has shared ’10 things we’ve learned about looking after your mental health during lockdown’ for some simple and efficient ways to take care of yourself and others during the current restrictions.

Stay Safe, Warm and Well

We’re heading into the colder months, so to help make sure you’re looking after yourself, Royal Voluntary Service has put together this helpful guide to help keep you safe, warm and well. The guide also includes a list of handy contact numbers for organisations that can help you this winter.

We Are Undefeatable

A new campaign has been launched to promote physical activity for people with long term health conditions. Many of the UK’s leading charities including MS Society, Age UK, Mind and the British Lung Foundation have come together to inspire and support people with health conditions to be active. Visit: and find out more.

NHS Apps Library

help and information
The NHS provides a directory of safe and secure health related Apps which are recommended by health professionals. The apps provide useful information and support on a range of subjects including mental health, first aid and child health.

Where to go for Care

Where to go for Care
Getting the right care in the right place will not just help local NHS services but also you get the care you need more quickly. Knowing where to go when you have a particular illness or injury can be confusing. This graphic can help you decide which service to use. If you are unsure, call 111 for advice.

The Golden Guide

The Golden Guide 2019

The Golden Guide is a free, annual handbook for older people. It’s full of information about local activities and networks, and can help you find support with issues of daily life in Northumberland.

There are hundreds of contacts for social and leisure activities near you plus expert help with health, safety, care, your home and money concerns.

The Golden Guide

Which? Elderly Care

Which? Elderly Care

The Which? elderly care guide gives free, independent and practical advice about caring for older people across the UK, helping you understand elderly care choices. There are sections on: your relative’s needs – understand how to deal with common concerns about elderly parents and other relatives, including dementia and falls; housing options – find out about care homes and living independently options, including sheltered accommodation and choosing mobility aids; financing care – learn about funding options for care homes and home care together with gifting assets, power of attorney and attendance allowance, plus information for carers – find out what support is available to help you through an emotionally draining time.

Which? – Elderly Care

GP Extended Hours

Appointments in Northumberland

Local GP practices are working together to offer patients better access to GP appointments in Northumberland. Patients can now see a GP at a time which is convenient to them, with additional appointments available on weekday evenings and weekends.

The new service is being provided from 6.30pm Monday to Friday, with some access will be provided at weekends. GP practices in the county are working together to deliver the additional appointments and each practice will provide specific information on the seven locations in Northumberland where patients can access the appointments.

For more information, ask your GP practice.



CompassionArt is a project working with people in and around Hexham who have long term health conditions and/or mental health issues which prevent them from working and/or have major impact on their day to day abilities.

The project has been structured to ensure empathy and compassion with participants, but it will also provide (appropriate) stimulating challenges and opportunities.  The project offers a series of creative activities to bring people together in a calm and supportive environment. The sessions will include art, gong workshops, woodland workshops and creative writing, all led by artists, experts and fully qualified practitioners.

Please visit the website for more details and to book on to sessions.

What to consider when choosing a care home

Care Home Advice

Choosing a care home and working out how to pay for it can be complex. If you’re considering a move to a care home, make sure you have as much information as possible about what to look for, where to look and how to make the move as easy as possible. Independent Age has some useful information for consideration.

Independent Age Care Home Guide

Clubs and support groups for the visually impaired

Close up image of an eye
Northumberland County Blind Assocation’s clubs and support groups have been set up throughout the county to help combat the social isolation felt by many vision-impaired people as a result of sight loss. Anyone with sight loss can join a club or support group, whether registered or not. Carers, friends and relatives are also welcome to attend.

Holiday First Aid Kit

Deckchairs on a beach
What you take with you depends on where you’re going, but think about including: antiseptic, painkillers, wound-cleaning gauze, sterile dressings, bandage tape, plasters, tweezers, thermometer, antihistamines, sunburn treatment, insect repellent and insect bite treatment.
Don’t forget to reorder your prescription  for pre-existing medical conditions in good time and pack plenty of sunscreen. For more details visit NHS Choices. For general travel health information see Fit For Travel.

Summer Health and Self Care

Plastercine person with hayfever

Peaks in visits to the GP, urgent care centres and A&E during the summer months are seen to be linked with people experiencing a variety of seasonal ailments, such as sunstroke, allergies, minor injuries and food poisoning.

It’s much quicker to look after yourself if you have a common complaint; visit a local pharmacist for confidential advice and treatment to put you on the fast track to feeling better; there’s no need for a prescription or an unnecessary A&E wait.

Find out more

How are YOU?

A ten minute quiz from the NHS giving you a personalised health score,designed only to point you in the right direction. It’s not a medical assessment – if you’re worried about your health you should speak to a health professional.

Take the Quiz

Care Home Checklist

Finding the right care home for you or your loved one can be a tricky issue. There are some key things that you need to think about before taking the next steps and Age Uk has produced a guide to help you through the process.

Age UK Care Home Checklist

Health Trainers

Health trainers offer a friendly and professional free service to anyone over 16 living in Northumberland and North Tyneside. They can help you stay healthy by offering advice and information on eating a balanced diet, getting more exercise, giving up smoking and controlling alcohol intake.   Find out more.

Blood Pressure Quiz

High blood pressure is sometimes called the silent killer, as it often has no symptoms but can significantly increase your risk of heart disease, stroke and dementia. Use this tool to find out how much you know.

Blood Pressure Quiz

Men’s Health Forum

The Men’s Health Forum is a charity supporting men’s health in England, Wales and Scotland. The forum carries out research, provide health information and advice and raise awareness through intiatives such as Men’s Health Week.

Heart Age Self-Assessment

This self assessment tells you your heart age compared to your real age, explains why it’s important to know your blood pressure and cholesterol numbers and gives advice on how to reduce your heart age.

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