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Woman outside a hospital

Here to Hear – at our monthly drop-ins

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Healthwatch Northumberland Monthly Drop-ins

Come and see us at one of our monthly drop-ins, which we hold in all five local council areas of the county. These sessions are a chance for residents to tell us, in confidence, about their experiences of NHS and social care services so that we can understand what is working well and what could be improved. You can also use our Signposting and Information Service to find out more about local support and services. Call in to speak to our friendly team at one of the venues below, or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

  • East Bedlington Community Centre, 16 & 17 Station Street, Bedlington, NE22 7JN: First Friday of the month, 10.00am – 12.00pm
  • Weavers’ Court, Swordy Drive, Alnwick, NE66 1SZ: Second Thursday of the month, 10.30am – 12.30pm
  • Blyth Community Hub, Unit 6, Keel Row Shopping Centre NE24 1AH: Third Wednesday of the month, 10.00am – 12.00pm
  • Spetchells Centre, Prudhoe, NE42 5AA: Third Thursday of the month, 11.00am – 1.00pm
  • Morpeth Library, inside Morpeth Leisure Centre, Gas House Lane, NE61 1SR: Fourth Wednesday of the month, 11.00am – 1.00pm
  • Online Zoom session: Second Friday of the month, 1.00pm – 2.00pm. Email: helenb@healthwatchnorthumberland.co.uk for the Zoom link. There will be a different topic each month – see events page or social media for details.

 

You can leave feedback at any time here on our website

Prudhoe Healthy Living Week

Prudhoe Healthy Living Week

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We are taking part in Prudhoe Community Partnership’s ‘Prudhoe Healthy Living Week’, which runs from Monday 25 April until lunchtime on Saturday 30 April at Prudhoe Community Hub (61 Front Street).

Local organisations will be offering activities and information about physical and mental health support throughout the week, and we will be there on Tuesday 26 April from 10am until 3pm.

Come along and see us – we’ll have information and freebies to give away. We’d also like to hear about how you use your local pharmacy services. Hope to see you there!

Healthwatch Northumberland Annual Survey 2020

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Tell us your NHS, health and care experiences from last year.

We are running our annual survey during February and March this year, asking you about the NHS, health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home.

By telling us about the care you received and what’s important to you, you can help us set our work for the coming year so that we can be more effective on your behalf.

You can also come and talk to us and tell us what you think of health and social care services at one of our public events below. Let us know about your experiences, what went well and what could be improved, and together we can help make care better for everyone in Northumberland.

If you are unable to come to one of our events you can leave your feedback via our online survey or get in touch to ask for a postal copy with freepost return.

 

Come and see us in your area!

Monday 3 February: Age UK Northumberland, Round House, Ashington NE63 9JZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Tuesday 4 February: Amble Youth Project NE65 0DT: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 5 February: No 28 Community Project, Hexham NE46 1DJ: 11.00am – 12.30pm (Bridge Project Employability Hub)

Thursday 6 February: Concordia Leisure Centre, Cramlington NE23 6YB: 1.30pm – 3.30pm

Thursday 6 February: Cheviot Centre, Wooler NE71 6BL: 2.00pm – 4.00pm (in partnership with Wooler patient participation group)

Wednesday 12 February: Rothbury Practice NE65 7UW: 10.30am – 12.00pm

Thursday 13 February: Northumbria Hospital (cafe area, lower ground floor), Cramlington NE23 6NZ: 10.00am – 12.00pm

Thursday 13 February: The Village Surgery, Cramlington NE63 6US: 3.00pm – 4.00pm

Thursday 13 February: Forum Family Practice, Cramlington NE63 6QN: 4.15pm – 5.15pm

Friday 14 February: Spetchells Centre, Prudhoe NE42 5AA: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 19 February: Seaton Delaval Community Centre NE25 0BW: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Wednesday 19 February: Adapt (NE) Community Information Morning, Hexham NE46 3HN: 10.30am – 12.30pm

Thursday 20 February: Morpeth Library NE61 1AF: 3.00pm – 5.00pm

Tuesday 25 February: Riverside Leisure Centre, Morpeth NE61 1PR: 1.30pm – 3.30pm

 

Wednesday 4 March: Morpeth Town Hall NE61 1LZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Monday 9 March: Hexham General Hospital NE46 1QJ: 10.00am – 1.00pm

Wednesday 11 March: Blyth Library NE24 2DJ: 10.30am – 12.00pm

Wednesday 11 March: Blyth Sports Centre NE24 5BT: 1.30pm – 3.30pm

Thursday 12 March: Haltwhistle Leisure Centre NE49 0AX: 1.30pm – 3.00pm (Bridge Project Employability Hub)

Thursday 12 March: Haltwhistle Methodist Church NE49 0AX: 5.00pm – 7.00pm

Wednesday 18 March: Wansbeck General Hospital, Ashington NE63 9JJ: 10.00am – 1.00pm

Wednesday 18 March: Ashington Leisure Centre NE63 9JY: 2.00pm – 4.00pm

Thursday 19 March: Berwick Library (first floor) TD15 1DB: 12.00pm – 2.00pm

Monday 23 March: Bedlington Community Allotment (behind Chester Court Care Home) NE22 7LD: 11.30am – 1.30pm

Friday 27 March:  Gallery Youth Project, Alnwick NE66 1SX: 11.00am – 12.30pm (Bridge Project Employability Hub)

The survey is now closed.

 

 

 

BID Services Northumberland

BID Sight Loss Drop In Service

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BID Services is a charity working in partnership with children, young people and adults and their families and carers. It supports people who are deaf, hard of hearing, visually impaired or have a dual sensory loss. Specialist service areas include advocacy, employment, British Sign Language interpreting and training, rehabilitation and mobility training, specialist equipment, residential care, social work, support for tinnitus and housing related services.

BID Services Northumberland is trying to further promote services across the community by having promotional tables at a range of venues for people to come along and discuss sight loss. There will be equipment on display and information leaflets available on different sight conditions. The people manning the table are qualified professionals within the sight loss area and are able to answer any questions you may have. Please see below where you can go and when to have a chat with the BID Services team.

For more information call 01670 293150.

 

Prudhoe Waterworld

Monday 17 February, 2.00pm – 4.00pm

Thursday 25 June, 2.00pm – 4.00pm

Friday 23 October, 1.30pm – 3.30pm

 

Wentworth Leisure Centre, Hexham

Monday 17 February, 11.00am – 1.00pm

Tuesday 25 June, 11.00am – 1.00pm

Friday 23 October, 10.30am – 12.30pm

 

Swan Centre, Berwick

Monday 20 January, 10.30am – 12.30pm

Wednesday 20 May, 10.30am – 12.30pm

Thursday 24 September, 10.30am – 12.30pm

 

Willowburn Leisure Centre, Alnwick

Monday 20 January, 2.00pm – 4.00pm

Wednesday 20 May, 2.00pm – 4.00pm

Thursday 24 September, 2.00pm – 4.00pm

 

Ashington Leisure Centre

Monday 20 April, 2.30pm – 4.30pm

Wednesday 19 August, 2.30pm – 4.30pm

Friday 4 December, 2.00pm – 4.00pm

 

Riverside Leisure Centre, Morpeth

Monday 20 April, 11.30am – 1.30pm

Wednesday 19 August, 11.30am – 1.30pm

Friday 4 December, 11.00am – 1.00pm

 

Blyth Sports Centre

Wednesday 25 March, 11.30am – 1.30pm

Thursday 23 July, 11.30am – 1.30pm

Friday 20 November, 11.00am – 1..00pm

 

Concordia Leisure Centre, Cramlington

Wednesday 25 March, 2.30pm – 4.30pm

Thursday 23 July, 2.30pm – 4.30pm

Friday 20 November, 2.00pm – 4.00pm

 

 

 

 

 

 

Watering can and daffodils

Stepping into Spring Roadshows

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Stepping into Spring is a series of roadshows from Ageing Well in Northumberland. These are free events for older people in Northumberland and are a chance to talk to local organisations offering advice and information on staying well and keeping active. Call in for a cup of tea or coffee and have a chat about local events and activities, volunteering opportunities and keeping fit and healthy.

 

The Roadshows are happening at the following locations:

  • Ponteland, Merton Hall: Thursday 21 March, 9.00am – 12.00pm
  • Prudhoe, Waterworld: Monday 25 March, 10.00am – 1.00pm
  • Haltwhistle, Methodist Hall: Tuesday 2 April, 10.00am – 2.00pm
  • Hexham, Wentworth Leisure Centre: Friday 12 April, 10.00am – 2.00pm
  • Morpeth, Town Hall: Wednesday 1 May, 10.00am – 2.00pm
  • Blyth, Leisure Centre: tbc
  • Ashington, Leisure Centre: tbc

 

For more details about individual events please visit our events page

 

 

 

CAB logo

Citizens Advice Bureau: New Times for the West

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As from Monday 4 March 2019 CAB Northumberland has new opening hours as follows:

Prudhoe face-to-face ‘drop-in’ service:
The Manors, Adderlane Rd, Prudhoe NE42 5ET
Wednesday: 9.30am to 11.30pm

Hexham face-to-face ‘drop-in’ service:
The Community Centre, Gilesgate, Hexham NE46 3NP
Friday: 9.30am to 1.30pm

Debt and energy advice helpline:
Telephone: 01670 339960 Monday to Friday: 9.00am to 4.30pm
Text ‘debt’: 81400 (for a call back)

Adviceline telephone service:
Telephone: 03444 111 444
Monday to Friday: 9.00am to 4.30pm

Universal Credit Help to Claim helpline:
Telephone: 01670 339781
Monday to Friday: 9.00am to 4.30pm

Online information and advice: www.citizensadvicenorthumberland.org.uk

Events

Here to Hear speech bubbles

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe February 2024

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of health and care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Alnwick, Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

Here to Hear speech bubbles

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe January 2024

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of health and care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Alnwick, Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

Prudhoe Community Hub

Prudhoe Health and Wellbeing Fair

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Find us at Prudhoe Health and Wellbeing Fair at Prudhoe Community Hub on Wednesday 15 November from 10am to 2pm. There will be a variety of health and wellbeing organisations there on the day offering information and advice. Come and talk to us about health and care services you have used as a patient or a carer, pick up some information and a free giveaway.

Here to Hear drop-in December 2023

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe December 2023

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Alnwick, Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

October 2023 Here To Hear

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe October 2023

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Alnwick, Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

Healthwatch Northumberland drop-in sessions September 2023

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe September 2023

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

Here To Hear drop-in Morpeth August 2023

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe August 2023

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

Healthwatch Northumberland drop-in sessions July 2023

Drop-in session Prudhoe

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Healthwatch Northumberland drop-in session Prudhoe July 2023

Call in to our monthly Here to Hear drop-in sessions and speak with one of our friendly team, in confidence, about your experiences of care services. You can also find out more about local services with our free Information and Signposting Service and pick up one of our fantastic giveaways! Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

We also hold Here to Hear sessions in Berwick, Blyth, Bedlington and Morpeth. Full details of all of our drop-in sessions

 

Here to Hear speech bubbles

Here to Hear drop-in – Prudhoe Spetchells Centre

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Here to Hear:
Our free and confidential drop-in sessions are a chance for residents to tell us in confidence about their experiences of NHS and social care services and use our Signposting and Information Service to find out more about local services and support. Just call in or if you’d prefer to make a specific appointment for one of the sessions, please get in touch.

Come and see us at the Spetchells Centre, Prudhoe, NE42 5AA on the third Thursday of the month, 11.00am – 1.00pm.

Here to Hear sessions

Prudhoe Community Hub

Healthy Prudhoe Week

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We are taking part in Prudhoe Community Partnership’s ‘Healthy Prudhoe Week’, which runs from Monday 15 May until Friday 19 May at Prudhoe Community Hub (61 Front Street).

Local organisations will be offering activities and health information throughout the week. We will be there on Thursday 18 May from 10am until 3pm instead of our usual monthly drop-in at the Spetchells Centre. Hope to see you there!