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New Ambulatory Care Centre Open

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A new ambulatory care centre opened this month at Northumbria Specialist Emergency Care Hospital.  Ambulatory care is treating urgent conditions on a same day basis, without you being admitted to hospital.This is a consultant-led service provided alongside specialist nurse practitioners. Diagnostic scans may be available same day, and with medications dispensed straight from the ward, any potential delays for patients are minimised and treatments are received promptly.The ambulatory care centre is not a walk-in centre, instead patients are referred from the emergency department, their GP or other healthcare professional. The only exception to this is emergency gynaecology which patients can self-refer into. This centre will aim to treat patients on a ‘same day’ basis to prevent admission to hospital, allowing patients to receive the care they need as rapidly as possible before returning home.

If you’d like to know more about the ambulatory care centre please visit Northumbria Healthcare NHS Foundation Trust.

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Mental Health Crisis and Emergency Care

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Have you used the emergency care department at Northumbria Specialist Emergency Care Hospital when you or the person you care for has experienced a mental health crisis? If so, Northumbria Healthcare NHS Foundation Trust would like to hear from you.
They hope to better understand what it feels like to be a patient attending emergency care in a crisis.

If you feel there is something to be learnt from your experience that may improve patient care, please get in touch with the Patient Experience Team – all feedback is welcome – good or bad, big or small, and will remain confidential.

Get in Touch

Contact Faye Gates, Senior Patient Experience Coordinator at: patient.experience@northumbria.nhs.uk or call: 0191 293 4360 or 0191 293 4326.