Spotlight on…Northumberland Frontline
Northumberland Frontline
As part of our information and signposting service, we’re shining a spotlight on organisations offering all kinds of support to people in Northumberland.
Navigating health and wellbeing services can be overwhelming. Whether for yourself, a loved one, or a patient, knowing where to turn is the crucial first step. That’s where Northumberland Frontline comes in – a single, go-to resource for discovering support services across our county.
What is Northumberland Frontline?
Northumberland Frontline is a free, comprehensive digital directory designed to put vital information directly into your hands. It is a one-stop shop, with over 430 local services already registered, covering everything from mental health support and debt advice to social groups and activities for all ages. The platform is constantly updated, ensuring you are accessing the most current and reliable information.
Frontline allows you to easily browse trusted, local organisations that can help to navigate life’s challenges. It is quick, easy, and anonymous.
How to use Frontline
- Visit the website: Explore the huge range of services available today and bookmark it for future use.
- Download the App: Get instant access on the go. Search for ‘Frontline Referrals’ on the Apple App Store (for iPhone/iPad) or the Google Play Store (for Android devices).
More than a directory: A partnership in action
The example below shows one of the ways Frontline has become a trusted link, enabling services to work together to create real change.
“I represent the HDFT Growing Healthy 0-19 (25) Northumberland Service. My role as Community Anchor is to work with communities and partners across all sectors to improve the health and wellbeing of our families.
The team at Northumberland Frontline has been instrumental in developing a project to improve the housing conditions of our service users. As a service, we visit multiple homes each day where we often note issues with housing, such as damp and mould. However, seeking a resolution to these issues is often a complex process.
It was identified that Northumberland Frontline was the key to creating the links between the services to quickly, easily, and safely share information to request housing repairs. I cannot thank the team at Northumberland Frontline enough for their resilience, tenacity, and support in helping drive this project forward. Their input has been invaluable.” — Community Anchor, HDFT Growing Healthy 0-19 (25) Northumberland Service
If you have used Northumberland Frontline and would like to tell us about your experience or if you have a question, please get in touch.
