Cost of living support
The cost of living can put a real strain on people’s finances and also their health and wellbeing. We have put together details of organisations which can offer support with energy costs, prescription and healthcare appointments costs, food, and mental health. If you can’t find the information you need or would like a copy posted to you, please get in touch, or you can download a pdf version. If you would like some leaflets for a community setting or group near you, please let us know and we will post them out to you.
These organisations can offer support and also put you in touch with local services to help with specific issues.
Northumberland Communities Together If you’re having a difficult time at the moment, Northumberland Communities Together will find you support and connect you with people in your area. Call: 01670 620015 or email: NCT@northumberland.gov.uk
Find the team out and about across the county at community events.
Social Prescribing Social Prescribers can direct you to services that can help with things such as counselling, arts and creative activities, employment and training and financial advice. Ask at your GP surgery for more details.
Government cost of living support This website gives details of how you can get help with income and disability benefits, bills and allowances, childcare, housing and travel.
Warm Hubs Warm Hubs, run by Community Action Northumberland, are a safe, warm and friendly environment in which to enjoy refreshments, social activity, advice and the company of others. To find a Warm Hub near you email: firstname.lastname@example.org
Warm Spaces Warm Spaces are places where people can come together in a warm, safe, welcoming place and maybe enjoy a hot drink, a sit down and a chat with others. Contact Northumberland Communities Together for venues (details above).
Money advice and support
Citizens Advice Northumberland Call 0808 278 7944 to speak to the Money Advice Service or for the Debt Advice Line call 01670 339 960 or text ‘DEBT’ to 81400.
Household Support Fund If you need a bit of additional support with household costs contact Northumberland Communities Together and ask about the Household Support Fund. Call 01670 620 015 or email: NCT@northumberland.gov.uk
Turn2us Turn2us is a national charity providing practical help to people who are struggling financially. Visit the website for the free Benefits Calculator and Grants Search to find out what help you can get.
Support with food, household essentials and more.
Alnwick District Foodbank
Bedlington Salvation Army Foodbank
Berwick Community Trust (North Northumberland Food Bank)
Community Food and Friendship Blyth
Cramlington Salvation Army
Full Circle Food Ashington
Miners Lamp Prudhoe
Newbiggin-by-the-sea Salvation Army
Real Deal Plus at Ashington Life Centre
Seghill Food Bank at Seghill Community Centre
Every Wednesday 11am – 12pm
Wansbeck Valley Food Bank
West Northumberland Foodbank
Call 01434 700 068, text 07958 000 719 or email: email@example.com
Wooler and Glendale Foodbank
(plus Share Shed and clothing swaps) Email: firstname.lastname@example.org
Travel and prescription costs
Healthcare Travel Costs Scheme If you are referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another health professional, you may be able to claim a refund of reasonable travel costs if you are on a low income or in receipt of benefits. For more information call 0300 330 1343 or visit the NHS website.
Help with prescription costs Some people are entitled to free prescriptions due to their age, income or if they have certain disabilties or health conditions. The Government has a five-minute online survey that will let you know if you can get free NHS prescriptions, dental treatment and eye tests. People on low income may get financial help with prescription, dental, eye care and healthcare travel costs plus wigs and fabric support costs. Call the NHS help with costs helpline on 0300 330 1343 or check if you are eligible for support online.
Olio Find the food and household items you need, and share what you don’t, with local people.
Too Good To Go Surprise bags of surplus food from shops and cafes at discount prices.