What did you tell us in our Annual Survey 2025?
Every year we ask people living in Northumberland to tell us what they think of the NHS and social care services they have used over the last 12 months, in our Annual Survey.
We compare the results year on year.
The aims of this year’s Annual Survey are to:
• Gain an overview of experiences and views of health and social care services in the last year
• Get clear direction from people in Northumberland as to which services we should prioritise in our work for the next year, and why
Summary
Our Annual Survey was open during February and March 2025. It was available online, as a printed document and in easy read. It was promoted on our website, social media platforms, newsletters, through our network of contacts and at our 12 in-person events during that time.
We received 377 responses to the survey from all parts of the county. This is more than last year, where we received 229 responses.
Generally, people felt that NHS healthcare in the previous 12 months had been good and had largely stayed at the same level of service, getting neither better or worse. People didn’t think as highly of adult social care services, but said they had largely stayed the same over the year.
We heard from more than twice the number of females (60%) to males (23%). Adults of all ages shared their views, but the majority of people were aged 65 or above.
As reflects the demographics of the county, 2% of the respondents were non-white.
Our work priorities for next year
As part of the survey, we asked people to choose one service from a list of 22 health and social care services (plus ‘other’ option), that we should focus on in the coming 12 months. 320 people answered this question.
The top three services chosen were:
1. GP services (28%)
2. Dentists (13%)
3. Adult social care services (12%)
These three choices made up over half of the responses (53%).
Read more in our Annual Survey 2025 report
