Clinicians from Newcastle Hospital’s Audiology Department are adapting the way they help patients who use hearing aids by offering an improved postal repairs service to prevent loneliness and isolation. Patients receive replacement batteries and tubing for their earmoulds so they can continue to hear, despite the lockdown restriction on non-urgent face-to-face appointments. Kate Johnston, Head […]
About Claire Jackson
Communication and Marketing Officer at Healthwatch Northumberland. We listen to your views and experiences of health and social care and share them with the commissoners and providers. We want users of care to be involved in decisions that affect them wherever possible. We'll also give you health information, locally and nationally, let you know what events and developments are happening in your area, and we can also help you find information you need about services with our signposting service.
Entries by Claire Jackson
Covid-19 Patients at Newcastle Hospitals are staying connected with their families thanks to new iPads being rolled out across wards. Visiting is currently suspended because of Covid-19 but the introduction of the iPads means friends and families of patients can take part in virtual visits to stay connected. So far, 17 iPads have been given […]
You have the chance to ask NHS Northumberland Clinical Commissioning Group (CCG) what’s going to happen next to health services in the county. The CCG plans and pays for these services locally. Submit your question on agenda items to: email@example.com, by Monday 18 May and it will be raised and responded to within the governing […]
As we will be unable to get out and about across the county to meet with and listen to people for a while, we’re holding some public online forums, and we’d like you to join us. If you are unable to take part but would like to tell us about your experiences of these services, […]
Registration for NHS Volunteer Responders is temporarily paused to enable over 750,000 applications to be processed and get the volunteer army up and running. NHS Volunteer Responders is a new group that will carry out simple, non-medical tasks to support people in England who are self-isolating because of specific health conditions. They will be used […]
Patients will soon be able to speak to ambulance service clinicians via video thanks to new technology being introduced by North East Ambulance Service (NEAS). NEAS is making use of Attend Anywhere software to allow ambulance staff working in the community to seek advice from clinicians working within the Emergency Operations Centre via video link. […]
Changes to services during the coronavirus outbreak You can make a self-referral to Talking Matters Northumberland via the online referral form If you need to cancel an appointment or have any queries, you can email firstname.lastname@example.org Due to the current crisis Talking Matters Northumberland staff are working from home, so have had to make […]
Coronavirus Information Northumberland As the coronavirus situation is changing constantly in the UK, we are directing you to the main sources of the latest information and advice. Our team is working from home as of 23 March but we are still here for you and replying to all emails and calls – please bear with […]
Update 22 April 2020: The deadline for residents to look at and comment on proposals for the new Berwick hospital has been extended to 5.00pm on Monday 27 April. Northumbria Healthcare NHS Foundation Trust has extended the consultation to give people as much opportunity as possible to see them before the planning application is submitted. […]
We know many children will be anxious or worried about the coronavirus outbreak and that many will have questions about everything that is happening at the moment. The Children’s Commissioner for England has put together a short guide to help explain to children, in language they can understand, some of the issues surrounding coronavirus. It […]
We are here to make sure your views on health and social care in Northumberland are heard.
Please get in touch with your experiences of GPs, hospitals, dentists, care homes or any other healthcare service in the county.
Contact us :
Adapt (NE), Burn Lane, Hexham
Northumberland, NE46 3HN
Call: 03332 408 468
Text: 07413 385275