Entries by Claire Jackson

Virtual NHS Consultations

The pandemic has seen a rapid roll-out of virtual NHS consultations for people in Northumberland and across the country. Working with National Voices and Traverse, Healthwatch England found out how they are working for people, and created tips on how to get the most out of the virtual health and care appointments. A recent survey for the British […]

Our Strategic Plan for 2020-2022

The plan below sets out our plans for the next three years, as identified by the Healthwatch Northumberland Board. We have three strategic aims which are the themes for our work over the lifetime of the strategy. Our work each year will be identified as meeting one or more of the aims. Health: with the […]

Care Home Visits – New Guidance

The arrival of Covid-19 has meant that a number of restrictions have been placed on care homes to prevent the spread of infection and ensure the health and safety of both care workers and its residents. As the rate of infection is decreasing across the country, these restrictions are being lifted, however, a number of […]

Safe Hospital Visiting Piloted Locally

Northumbria Healthcare NHS Foundation Trust is piloting reintroducing visiting safely to some of its inpatient wards in hospitals across Northumberland and North Tyneside. Working with relatives, the trust is putting in place an appointment system to enable people to visit loved ones on wards at Alnwick Infirmary, Berwick Infirmary, Blyth Community Hospital, Haltwhistle War Memorial […]

Hospital Discharge – Your Experience

To respond to coronavirus, hospitals in Northumberland and the north east had to quickly change. Tell us how this has affected the care you or your loved one has received. If you’ve been receiving care in hospital there can be lots to think about when you’re getting ready to leave, such as any support you […]

Photographers in the spotlight at Berwick Hospital

Northumbria Healthcare NHS Foundation Trust: Photographers from Berwick and the surrounding area now have their work displayed around where the town’s new multi-million-pound hospital is set to be built, on the site of the existing infirmary. All 27 winning and shortlisted images from Northumbria Healthcare’s photography competition are being showcased on the hoardings surrounding what […]

Share your experiences at our Online Forums

As we will be unable to get out and about across the county to meet with and listen to people for a while, we’re holding some public online forums, and we’d like you to join us. All forums take place from 2.00pm – 3.00pm. If you are unable to take part but would like to […]

Free ESOL Resources

As face to face English for Speakers of Other Languages (ESOL) classes have had to be cancelled this has created particular difficulties for people who are learning English. The Northumberland Library Service has identified some resources which might help some people in this situation.   Free online courses: ESOLcourses.com Basic English elementary level English at […]

Patient Transport Services Update

Please see below the latest update from North East Ambulance Service about transport services for patients.   North East Ambulance Service (NEAS) continues to follow government guidance to ensure that the NHS can support people who need to go to hospital. We are providing transport safely and swiftly during the COVID-19 pandemic, for those who […]