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Join us! As an Engagement Support Officer

Join us! As an Engagement Support Officer

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We’re recruiting for a part-time Engagement Support Officer to help us hear from people across Northumberland!

Hours: 7.5 hours per week (one day, pattern to be agreed)

Location: Hexham with travel across Northumberland as required

Salary: £20,931 – £23,132 pro-rata

Contract: 18-month fixed-term

Job purpose

To support our engagement activities, helping to gather and record the views and experiences of local people, particularly those from communities whose voices are not always heard, to inform improvements to health and social care services across Northumberland.

Key responsibilities

Community engagement

  • Support Healthwatch Northumberland engagement activities including workshops, surveys, community events and outreach sessions
  • Help gather residents’ views and experiences of health and social care services, ensuring engagement is inclusive and accessible
  • Represent Healthwatch Northumberland at community information events where appropriate
  • Support targeted outreach to communities and groups whose voices are not always represented, including people from rural areas, those with disabilities, and people from marginalised communities

Recording and reporting

  • Assist with accurately recording and inputting engagement feedback into relevant systems
  • Help compile engagement findings to support reporting and evidence to commissioners and decision makers
  • Maintain records in line with Adapt (NE)’s data protection and confidentiality policies – Adsapt (NE) is our umbrella organisation

Promotion and awareness

  • Help raise awareness of Healthwatch Northumberland, its role and how people can share their experiences
  • Distribute information and materials to community venues, partner organisations and networks
  • Work with Adapt (NE) colleagues and VCS partners to maximise reach, particularly in rural parts of Northumberland

Safeguarding

  • The post holder has a responsibility to safeguard and promote the welfare of children and/or vulnerable adults and must comply with all Adapt (NE) safeguarding policies and procedures.

Download the job description and person specification

If you require this document in another format, please get in touch.

How to apply

All posts have access to our main office base in Hexham and are subject to an enhanced DBS check. We are committed to being an anti-discriminatory employer and actively welcome applications from people with lived experience of disability or disadvantage. Adapt (NE) is committed to safeguarding and promoting the welfare of vulnerable adults and children. If you are interested and think you’re a good fit, please send your CV and a covering letter (no more than four pages total) to generaloffice@adapt-tynedale.org.uk. Please note, we may close the vacancy early if we have sufficient applications.