Tell us what you think!
We’d like to hear your views on three NHS services designed to help people access care more quickly and conveniently.
These are:
- The NHS App
- GP extended access (out of hours appointments)
- The Pharmacy First Service
The NHS App
The NHS App is a simple and secure way to manage your health. It puts key services at your fingertips – anytime, anywhere.
With the NHS App, you can:
- Book GP appointments
- Order repeat prescriptions
- View your health records
- Access trusted health advice
- Receive messages from your GP and hospital services
GP extended access
Extended access offers appointments for GP services outside of usual hours. This can include:
- Same-day and pre-bookable appointments
- Face-to-face, phone, or online consultations
- Evening and weekend availability
Opening hours: Monday to Friday: 8am – 8pm, Saturday: up to 5pm
Appointments may be at a different practice, so check with your GP surgery or visit their website to book.
Pharmacy First
Your local pharmacist can help with many common health concerns – no appointment needed. Visit your pharmacy first for:
- Earache
- Impetigo
- Infected insect bites
- Shingles
- Sinusitis
- Sore throat
- Urinary tract infections (UTIs) for women aged 16-64
Pharmacists can also provide an urgent repeat medicine supply.
These services are designed to help people feel better faster, particularly as we approach winter.
What do you think of these services?
Please share with us your experiences of these services. Your feedback will help the NHS in our area understand what is working well for people, and what could be better. You can:
- Leave feedback online
- Download an easy read version of the questions and return to us by email or post
- Call us on 03332 408468 and one of our friendly team will go through the questions with you.
This piece of work has now finished. Thank you for sharing your experiences; we will share the findings with you as soon as we have them.
