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Vision Northumberland drop-in Cafe @ Burn Lane

Vision Northumberland drop-in event

Cafe @ Burn Lane, Hexham

Wednesday 31 January 2024 10am – 12pm

  • Do you need the TV volume turned up high?
  • Can you no longer read your favourite book?
  • Are you missing parts of conversations?
  • Unable to read labels when you go shopping?

Call in to meet the Vision Northumberland team at this free drop-in, and and see how they can assist you with your vision and hearing loss. Find out more about the equipment, support and activities on offer to people living in Northumberland. For more details call Vision Northumberland on 01670 514316.

Where to find hearing loss services

Audiology services for residents of Northumberland

When accessing audiology appointments there are five general appointments open to patients:

  • First hearing assessment
  • Hearing aid fitting
  • Re-assessment of hearing & fitting
  • Repairs (booked appointments only)
  • Troubleshoot appointments

Consumables (batteries, replacement tubing, tips, cleaning wires) are all available upon request and this can be done in the following ways:

  • Online
  • Telephone: 0191 223 1043
  • Post a request for replacements making sure you include a return address and clearly state what you need, to: The Audiology Department, Freeman Hospital, Freeman Road, High Heaton, Newcastle upon Tyne NE7 7DN

Please note there is currently no drop-in provision for repairs OR consumables.

Appointments may be offered at these sites

  • Alnwick Infirmary (reduced repair service – we recommend a postal request)
  • Battle Hill Health Centre, Wallsend (no repair service)
  • Benfield Park Healthcare & Diagnostic Centre (no repair service)
  • Corbridge Health Centre
  • Cramlington, Manor Walks Shopping & Leisure Centre (some appointments may be diverted to North Tyneside)
  • The Freeman Hospital
  • Morpeth NHS Centre (no repair service & reduced capacity currently, may be diverted to Cramlington)
  • North Tyneside General Hospital
  • Union Brae Surgery, Berwick

The contact number for all locations is: 0191 223 1043.

Email: tnu-tr.audiology@nhs.net

 

Tell us your experiences of accessing audiology services

Events

Vision Northumberland drop-in event

Vision Northumberland drop-in event, Cafe @ Burn Lane, Hexham,

Wednesday 31 January 2024 10am – 12pm

  • Do you need the TV turned up high?
  • Can you no longer read your favourite book?
  • Are you missing parts of conversations?
  • Unable to read labels when you go shopping?

Call in to meet the Vision Northumberland team at this free drop-in, and and see how they can assist you with your vision and hearing loss. Find out more about the equipment, support and activities on offer to people living in Northumberland. For more details call Vision Northumberland on 01670 514316.

 

Audiology Cinic drop-in Berwick – Union Brae

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic in Berwick talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology drop-in Alnwick

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic at Alnwick Infirmary talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology drop-in Berwick

As part of our work to find out people’s experiences of using audiology services, we will be at Berwick Library talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology clinic drop-in Corbridge

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic in Corbridge talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology clinic drop-in Morpeth

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic in Morpeth talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Let’s Talk – Audiology Services, Seaton Delaval

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Hexham

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Ashington

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement. You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Ponteland

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.