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BID Services Northumberland

BID Sight Loss Drop In Service

BID Services is a charity working in partnership with children, young people and adults and their families and carers. It supports people who are deaf, hard of hearing, visually impaired or have a dual sensory loss. Specialist service areas include advocacy, employment, British Sign Language interpreting and training, rehabilitation and mobility training, specialist equipment, residential care, social work, support for tinnitus and housing related services.

BID Services Northumberland is trying to further promote services across the community by having promotional tables at a range of venues for people to come along and discuss sight loss. There will be equipment on display and information leaflets available on different sight conditions. The people manning the table are qualified professionals within the sight loss area and are able to answer any questions you may have. Please see below where you can go and when to have a chat with the BID Services team.

For more information call 01670 293150.

 

Prudhoe Waterworld

Monday 17 February, 2.00pm – 4.00pm

Thursday 25 June, 2.00pm – 4.00pm

Friday 23 October, 1.30pm – 3.30pm

 

Wentworth Leisure Centre, Hexham

Monday 17 February, 11.00am – 1.00pm

Tuesday 25 June, 11.00am – 1.00pm

Friday 23 October, 10.30am – 12.30pm

 

Swan Centre, Berwick

Monday 20 January, 10.30am – 12.30pm

Wednesday 20 May, 10.30am – 12.30pm

Thursday 24 September, 10.30am – 12.30pm

 

Willowburn Leisure Centre, Alnwick

Monday 20 January, 2.00pm – 4.00pm

Wednesday 20 May, 2.00pm – 4.00pm

Thursday 24 September, 2.00pm – 4.00pm

 

Ashington Leisure Centre

Monday 20 April, 2.30pm – 4.30pm

Wednesday 19 August, 2.30pm – 4.30pm

Friday 4 December, 2.00pm – 4.00pm

 

Riverside Leisure Centre, Morpeth

Monday 20 April, 11.30am – 1.30pm

Wednesday 19 August, 11.30am – 1.30pm

Friday 4 December, 11.00am – 1.00pm

 

Blyth Sports Centre

Wednesday 25 March, 11.30am – 1.30pm

Thursday 23 July, 11.30am – 1.30pm

Friday 20 November, 11.00am – 1..00pm

 

Concordia Leisure Centre, Cramlington

Wednesday 25 March, 2.30pm – 4.30pm

Thursday 23 July, 2.30pm – 4.30pm

Friday 20 November, 2.00pm – 4.00pm

 

 

 

 

 

 

Action on Hearing Loss logo

Alnwick and Morpeth Hearing Support Groups

The programmes for the first half of 2020 are now available – please note that the programmes are subject to change so please check before you go along.

The Alnwick group meets on the last Wednesday of the month, 2pm – 4pm, at St Paul’s Court, Prudhoe Street, Alnwick NE66 1XY.

The Morpeth group meets on the second Wednesday of the month, 2pm – 4pm, at Northumberland County Blind Association, Reiver House, Staithes Lane, Morpeth NE61 1TD.

Group members share day to day experiences as well as their knowledge of hearing loss over a cup of tea, plus there are talks and discussions as outlined below. A £2 contribution per sessio is requested to cover costs.

For more information please contact Andy Griffin: andygriffin66@gmail.com, 01665 581244.

 

Alnwick Programme

29 January: A Possy of Percys, Andy Griffin

26 February: 1958 Memories and Music

25 March: Ageing Well, Lorraine Henderson, Northumbria Healthcare

29 April: Right Royal Occasion – group discussion

27 May: Housewife’s Choice – group discussion

24 June: Around the World – group discussion

 

Morpeth Programme

8 January: A Possy of Percys, Andy Griffin

12 February: Around the World, Faith Lowery

11 March: Ageing Well, Lorraine Henderson, Northumbria Healthcare

8 April: Cresswell and ‘Needles’, Barry Mead

13 May: Right Royal Occasion – group discussion

10 June: Mental Health Issues, Brian Main

 

Hearing Loss Services for Northumberland

We have spoken to people across the county as part of our work on audiology services – services to help with hearing loss – and are busy putting together our report which we will be able to share with you in the new year. Thank you if you’ve talked to us about your own experiences.

Action on Hearing Loss provides support and information at venues across the area.  Whether you’re just noticing hearing problems or have lived with them for years, these sessions can answer your questions and give you the information you need to take control. There’s also help in supporting a loved one with hearing loss or tinnitus.

Come and chat to knowledgeable Information Officers and volunteers and pick up expert information covering:

  • hearing loss
  • tinnitus
  • ear problems and treatments
  • hearing aids and cochlear implants
  • useful products and technology
  • communication tactics and support
  • benefits and grants
  • your rights.

They can also tell you about useful services in your area, and the latest Action on Hearing Loss research and campaigns.

Information Stands:

Freeman Hospital, last Monday of the month, 10.00am – 12.00pm

Blyth Library, first Monday of the month, 10.00am – 12.00pm

Hexham Hospital, third Monday of the month, 10.00am – 12.00pm

Berwick Library, third Thursday of the month, 11.00am – 1.00pm

 

There’s also a ‘Hear to Meet’ group in Morpeth, where you can meet others with hearing loss in Morpeth to share experiences and have some fun. This takes place on the second Wednesday of every month except August, 2.00pm – 4.00pm.

Full details and more information on Action on Hearing Loss services

 

Where to find Hearing Loss Services

As we hear from people across the county about their experiences of audiology services in Northumberland – services to help with hearing loss – it is becoming apparent that not everyone knows where their local service is and what is on offer. The information below shows clinic locations and times, plus places where hearing aid supplies are provided. Some GP practices, district nurses and libraries also supply hearing aid batteries. Please check with your local service.

 

Audiology Services for residents of Northumberland. The contact number for all locations is: 0191 223 1043. Email: tnu-tr.audiology@nhs.net

 

Freeman Hospital, Adult Hearing Aid Repairs

9am to 4pm Monday to Friday (excluding Bank Holidays)

There is also a postal service available from the Freeman for replacement tubing and batteries. Please call for details.

 

Alnwick Infirmary

Tuesdays by appointment only

 

 

Union Brae & Norham Practice, Berwick

Tuesdays by appointment only

n.b. Replacement batteries are now supplied by Berwick Library in the town centre Monday to Friday from 9:00am to 5:00pm and 10:00am to 5:00pm on Saturdays

 

Corbridge Health Centre

Tuesdays by appointment only

 

NHS Cramlington, Manor Walks

Monday, Tuesday and Friday by appointment only, excluding Bank Holidays

 

Hexham General Hospital

Mondays and Tuesdays by appointment only, excluding Bank Holidays

 

Morpeth NHS Centre

Thursday and Friday by appointment only

 

North Tyneside General Hospital

Monday afternoon, Wednesday and Thursday all day and Friday afternoon, by appointment only, excluding Bank Holidays

 

Oaklands Health Centre, Prudhoe: hearing aid/s batteries are provided here

 

Ponteland Medical Group: hearing aid/s batteries are provided here

 

For more support and information on hearing loss please contact Action on Hearing Loss on: 01670 513606.

Action on Hearing Loss logo

Valuing Audiology Report

Action on Hearing Loss has launched a report about NHS audiology services in England. The report is called Valuing Audiology – NHS hearing aid services in England.

The research into audiology services across the UK has found that 9 out of 10 Clinical Commissioning Groups (CCGs) do not hold a least of one the basic minimum pieces of information to fund their local audiology services. They do not hold information on the following:

• How much money they are spending on audiology
• The number of hearing aids they are fitting
• Whether people are getting the most out of their hearing aids

Without this information it can lead CCGs to make decisions about hearing aids where they do not have the information available thus leaving hearing aids exposed to cuts and rationing.

The report also looks into:

• Access rates (how many people with hearing loss are accessing audiology)
• Whether CCGs adhere to NICE guidelines (the guidelines which show how clinicians should be operating their services and treating patients)
• The future of technology within hearing aid services

Read the report

Alnwick Hearing Support Group

Alnwick Hearing Support Group meets informally each month. The group have a cup of tea and a chat, sharing their day to day experiences as well as their knowledge of hearing loss. There are also talks and discussions and the programme for the rest of the year can be seen below.

The meetings are held the last Wednesday of the month from 2.00pm to 4.00pm at St Paul’s Court, Prudhoe Street, Alnwick NE66 1XY. A £2.00 contribution per person per meeting is appreciated to help cover costs.

 

2019 Programme

Wednesday 31 July: “Marvellous Modern Molars: Dentistry in the 21st Century” by Andrew Buddle, BDS Dental Surgeon

Wednesday 28 August: No meeting – summer break

Wednesday 25 September: The Elderberries Programme at The Alnwick Garden, Tracy Jones

Wednesday 30 October: Northumberland Fire and Rescue service – no longer just the fire brigade! Russell Stalker

Wednesday 27 November: Hearing strategies – problems and solutions: what’s your experience?

Wednesday 25 December: No meeting – Happy Christmas!

 

For further information please contact Andy Griffin on 01665 581244 or at andygriffin66@gmail.com.

Morpeth Hearing Support Group

Morpeth Hearing Support Group meets informally each month. The group have a cup of tea and a chat, sharing their day to day experiences as well as their knowledge of hearing loss. There are also talks and discussions and the programme for the rest of the year can be seen below.

The meetings are held from 2.00pm to 4.00pm at Northumberland County Blind Association, Reiver House, Staithes Lane, Morpeth, NE61 1TD. A £2 contribution per person per meeting is appreciated to cover costs.

 

2019 Programme

Wednesday 10 July: Famous Deaf People – part 2

Wednesday 14 August: No meeting – summer break

Wednesday 11 September: Northumberland Fire and Rescue – no longer the ‘fire brigade’! Philip Nicholson

Wednesday 9 October: The Elderberries Programme at The Alnwick Garden, Tracy Jones

Wednesday 13 November: Music and Memories of 1958, Andy Griffin

Wednesday 11 December: Christmas Lunch (please pre-book)

 

For further information please contact Andy griffin on:

01665 581244 or at andygriffin66@gmail.com

 

 

Action on Hearing Loss logo

Hear to Help Project to Close

The Hear to Help Project from Action on Hearing Loss will close at the end of April 2019. After this time, hearing aid support will be available directly from NHS audiology services. Please see details below.

 

Hearing Aid Support from NHS Audiology

 

Email: tnu-tr.audiology@nhs.net

Phone for appointments at:

Alnwick Infirmary 01665 626 745
Berwick, Union Brae Surgery 01289 330 333
Corbridge Health Centre 01434 632 011
Cramlington Health Centre  (Manor Walks) 01670 335 311
Hexham General Hospital 0191 223 1043
Morpeth NHS Centre 01670 500 920
North Tyneside Hospital 0191 223 1043

 Weekday walk-in clinic for repairs at The Freeman Hospital, 9.00am to 4.00pm.  For appointments call: 0191 223 1043.

Action on Hearing Loss logo

Morpeth Hearing Group Programme 2019

Morpeth Hearing Group meets informally each month. The group members share their day-to-day experiences as well as their knowledge of hearing loss as well as talks and discussions.

The meetings are held from 2.00pm to 4.00pm at Northumberland County Blind Association, Reiver House, Staithes Lane, Morpeth, NE61 1TD. Everyone is welcome to attend for a chat and a drink.  A £2 contribution towards the room hire is appreciated.

 

Programme 2019:

9 Jan: National Energy Action, Action for Warm Homes, by Josh Sawyer

13 Feb: Dementia Friends and services in Northumberland by Helen Williams, Alzheimers Society

12 Mar: Treasures. Bring something that means a lot to you.

10 Apr: 1957 – what do you remember?

 

The Hear to Help Project will close at the end of April 2019. After this time, hearing aid support will be available directly from audiology. Please see details below.

 

Hearing aid support from NHS audiology – contacts

 

Email: tnu-tr.audiology@nhs.net

Phone for appointments at:

Alnwick Infirmary 01665 626 745
Berwick, Union Brae Surgery 01289 330 333
Corbridge Health Centre 01434 632 011
Cramlington Health Centre  (Manor Walks) 01670 335 311
Hexham General Hospital 0191 223 1043
Morpeth NHS Centre 01670 500 920
North Tyneside Hospital 0191 223 1043

 Weekday walk-in clinic for repairs at The Freeman Hospital, 9.00am to 4.00pm.  For appointments call: 0191 223 1043

 

Action on Hearing Loss logo

Alnwick Hearing Group Programme 2019

Alnwick Hearing Group meets informally each month. The group members share their day-to-day experiences as well as their knowledge of hearing loss as well as talks and discussions.

The meetings are held the last Wednesday of the month from 2.00pm to 4.00pm at St Paul’s Court, Prudhoe St, Alnwick NE66 1XY. Everyone is welcome to attend for a chat and a drink.  A £2 contribution towards the room hire is appreciated.

 

Programme 2019:

30 Jan: National Energy Action

27 Feb: Dementia Friends and services in Northumberland by Helen Williams, Alzheimers Society

27 Mar: Treasures.  Bring something that means a lot to you

24 Apr: 1957 – what do you remember?

29 May: Audiology update – to be confirmed

26 Jun: Famous deaf people

For further information, please contact Andy Griffin on 01665 581244 or at andygriffin66@gmail.com.

 

Events

Audiology Cinic drop-in Berwick – Union Brae

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic in Berwick talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology drop-in Alnwick

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic at Alnwick Infirmary talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology drop-in Berwick

As part of our work to find out people’s experiences of using audiology services, we will be at Berwick Library talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology clinic drop-in Corbridge

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic in Corbridge talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Audiology clinic drop-in Morpeth

As part of our work to find out people’s experiences of using audiology services, we will be at the audiology clinic in Morpeth talking to those using the services. We will be asking people with hearing loss a few questions to find out what is working well for them and what could be improved.

 

Let’s Talk – Audiology Services, Seaton Delaval

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Hexham

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Ashington

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement. You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Ponteland

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Belford

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.