Your feedback April 2024

Health and social care feedback Northumberland April 2024

In April the most common issue reported to us was poor communication from service providers. This includes patients having trouble navigating telephone systems or difficulty using online triage systems such as eConsult, at GP surgeries. We also had comments around the cost of accessing private podiatry and dental services.

Our online talk was from Northumberland County Council’s Health Trainer service. We were able to record this session and A good number of people came along to the session and we had permission to record this month’s talk – the link to this and previous sessions can be found on our YouTube channel.

Find out more in our April 2024 feedback report

1 reply
  1. Jean Wright
    Jean Wright says:

    Disappointed but not surprised about the percentage of negative feedback.
    I too have issues with paying for dental and podiatry care.

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