Eating Distress North East (EDNE) logo

Online event: Eating Distress North East

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Join us for our next free lunchtime event on Friday 14 April, 1pm-2pm, to hear from Maria Lavelle of Eating Distress North East (EDNE), who will talk about the early identification of eating disorders and how best to support those who have one.

She will cover how to recognise signs, symptoms and potential triggers of an eating disorder; practical strategies for working with people with eating disorders; and increase your knowledge of local support services in Northumberland and the North East of England.

This session is suitable for anyone living or working in Northumberland. There will be a chance to ask questions after the presentation.

Register now and we will send you a link to join closer to the event.

If you would like to tell us about your experience of accessing support for an eating disorder or would like help finding local support services please get in touch.

This event has now passed

Felton and Widdrignton surgery proposals

New Felton surgery FAQs

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Following a public meeting at Felton Village Hall on Tuesday 31 January regarding the development of the new Felton GP surgery, further responses have been added to the Frequently Asked Questions on the project website. These new FAQs address some of the questions raised in the survey responses with answers from the developer, Assura.

Questions include car parking, emergency access for ambulances, when the building will be complete and the space available in the new surgery.

Read the FAQs

If you would like to leave feedback or ask a question about the development you can do so via the project website or by emailing: hello@assura.co.uk

Where to find hearing loss services

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Audiology services for residents of Northumberland

When accessing audiology appointments there are five general appointments open to patients:

  • First hearing assessment
  • Hearing aid fitting
  • Re-assessment of hearing & fitting
  • Repairs (booked appointments only)
  • Troubleshoot appointments

Consumables (batteries, replacement tubing, tips, cleaning wires) are all available upon request and this can be done in the following ways:

  • Online
  • Telephone: 0191 223 1043
  • Post a request for replacements making sure you include a return address and clearly state what you need, to: The Audiology Department, Freeman Hospital, Freeman Road, High Heaton, Newcastle upon Tyne NE7 7DN

Please note there is currently no drop-in provision for repairs OR consumables.

Appointments may be offered at these sites

  • Alnwick Infirmary (reduced repair service – we recommend a postal request)
  • Battle Hill Health Centre, Wallsend (no repair service)
  • Benfield Park Healthcare & Diagnostic Centre (no repair service)
  • Corbridge Health Centre
  • Cramlington, Manor Walks Shopping & Leisure Centre (some appointments may be diverted to North Tyneside)
  • The Freeman Hospital
  • Morpeth NHS Centre (no repair service & reduced capacity currently, may be diverted to Cramlington)
  • North Tyneside General Hospital
  • Union Brae Surgery, Berwick

The contact number for all locations is: 0191 223 1043.

Email: tnu-tr.audiology@nhs.net

 

Tell us your experiences of accessing audiology services

Feedback report January 2023

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Health and social care feedback – January 2023

Our short monthly reports give an overview of what people have been telling us about the NHS and social care services they have used recently. We can also see who we have been hearing from and if we’ve had more feedback from some parts of the county than others.

What you tell us helps us build a picture of what is working well and where there are issues in services, and is taken into account by those providing services when making decisions about local care.

Read our ‘at a glance’ feedback report for January 2023.

 

health and social care feedback 2022

Mid-year trends report Jul-Dec 2022

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Our mid-year report looks at the trends in who we heard from over the last six months, and what we heard about services. We are a listening organisation and act on what people are saying, sharing their views with those who have the power to make change happen. We also help people find the information they need about local services in their area through our Signposting and Information Service.

Between July and December 2022, we received feedback from 368 individuals from talking to people at face-to-face engagement events, telephone calls, emails, our website and our social media pages.

The feedback we have had in the past six months has been around two big issues:

1. Accessing GPs and arranging appointments – 29% of all feedback received.

2. Accessing NHS dentists – 20% of all feedback received.

Read more in our mid-year report for July to December 2022

 

 

Healthwatch Northumberland Board Chair recruitment

Come on board!

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Read more
Laptop, cup of coffee and logos for the Limbless Association and Healthwatch Northumberland

Online event – Limbless Association

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Join us to hear from Tania Spurling from the Limbless Association on Friday 10 March, 1pm-2pm via Zoom. Tania will talk to us about having a limb amputated, tips to help manage and how we can help others living with their loss of a limb. We will also hear what support is available from the charity and there will be a chance to ask questions.

The Limbless Association is the largest civilian limb loss charity in the UK. As a national charity, working with amputees and sector professionals for over 39 years, the Limbless Association offers both practical and emotional support for amputees throughout their pre and post-amputation journey.

This session will provide an overview of the Limbless Association’s services and support available for amputees, their families, friends, and professionals. Register now and we will send you a link to join closer to the event: bit.ly/Limbless-Association-March-2023

This event has now passed

Look North visits SeaFit event

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The Fishermen’s Mission January SeaFit event in Amble was featured on BBC Look North on Monday 31 January.

This regular drop-in event at Amble Quayside brings GP and physio services, plus health information to fishermen and their families, making it easier for them to access healthcare and support. We were there with our Signposting and Information Service, and Project Coordinator Derry was interviewed by the BBC for the piece on the BBC programme.

View the clip.

 

annual survey: we want to hear from you

Annual Survey: we want to hear from YOU!

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Our Annual Survey is a chance to tell us about the health and social care services you and your family have used over the last 12 months.

You can tell us what went well and what could have been better.

We’d also like to hear what would make NHS and social care better, and which services you would like to see improve.

Your views and experiences continue to help professionals understand key local issues and how well services are working for you, your family and our communities.

It’s quick and easy to share your thoughts and experiences in our online survey which has just five questions, or you can get in touch to ask for a paper copy and freepost envelope. If you would like to complete the survey over the phone with one of our friendly team please call 03332 408468, or text 07413 385275 to arrange a call back. Closing date is 28 February 2023.

Thank you for having your say and helping us to help providers know what you think of NHS and social care services in our area.

This survey is now closed.

Image of two young people, one holding an umbrella over the other

Have your say on support for children and young people

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North East and North Cumbria NHS Integrated Care Board and Northumberland County Council are looking at how to strengthen support for children and young people with emotional wellbeing and mental health needs.

Northumberland’s Emotional Wellbeing and Mental Health Strategy for Children and Young People 2022-25 sets out how this will be achieved.

The aim of the strategy is to give children, young people and their families the confidence that they are receiving the best support possible.

Have your say on the strategy by completing this short survey. Closes 4 February.