Share your views on North East Ambulance Service

We’re working with North East Ambulance Service (NEAS) and other local Healthwatch to understand people’s experiences and expectations of the services. This includes:

  • Ambulances and paramedics
  • Patient transport
  • 999 call handling
  • NHS111

While people think about NEAS as ambulances responding to 999 calls, nearly two-thirds of its work is answering calls to NHS111. From life-threatening emergencies to general health advice, NEAS plays a key role in the North East healthcare system.

Your views on how it delivers its services, and how it supports those who contact the service will help shape future planning and delivery.

We are interested in hearing your views whether you have contacted the ambulance service recently or not. The survey is short and your responses will be anonymous.

Have your say before Monday 21 October 2024.

This survey is now closed.

As a thank you for your time and contribution, at the end of the survey you will have the opportunity to take part in a prize draw to win £100 of Love2Shop vouchers.

You can get in touch with us at any time for more information or if you would prefer the survey in a different format.