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a woman answers questions from another woman with a clipboard outside a hospital

Annual Survey 2019 – Share your Experiences

We would really like to hear about your experiences of health and social care services in Northumberland over the last year, through our annual survey. You can share your thoughts and experiences as a patient or as a carer. Your feedback will help us set our work priorities for the coming year. Knowing what is important to you helps us to work more effectively on your behalf. We can also look at trends and themes year on year, seeing what has changed and what remains important to people.

You could also be in with a chance of winning one of three prizes when you take the time to tell us about your experiences.

We realise there are a lot of surveys out there from organisations asking for your feedback, but this really does help us to find out what matters to people.

Please help us ensure that the health and social care needs of the people of Northumberland are heard, understood and met by those responsible for commissioning and delivering services.

Thank you for your support.

Complete the Annual Survey 2019

Wild daisies

Northumberland Cancer Support Group 2019

Northumberland Cancer Support Group is a volunteer run self-help organisation which helps anyone affected by cancer. the group meets on the first and fourth Tuesday of each month in Hexham. The programme of events for this year can be found below, or visit the website for more details.

First Tuesday of the month (7.00pm, Education Centre, Hexham Hospital)

5 March: Professor John McCabe “Japan Behind the Fan”

2 April: Tom MuCullough “Medication Made Easy”

4 June: David Belcher “Cancer … What’s it all about?”

2 July: Fenwick Mark Ridley “Wild Swimming”

6 August: Pauline Walks “Past, Present and Future of The Theatre Royal”

3 September: Nicola Cunningham “Nutrition and Cancer”

1 October: Sam Jones “Relaxation and the Nervous System”

5 November: Helene Dolder “Laughter is the Best Medicine”

3 December: Christmas Makes

 

Fourth Tuesday of the month (1.00pm, Trinity Methodist Church Hall, Hexham)

22 January: Fenwick Mark Ridley “Wild Swimming”

27 February: Liz Weir “How Complementary Therapies Helped Me”

26 March: “Lorraine Henderson “Ageing Well”

23 April: “Tracy Pringle “Laughter and Chakra for Wellbeing”

24 September: Janette Frank “PALS”

26 November: Sparkle Afternoon

 

Lady on a bus

Do you need help getting to hospital?

Find out what support is available to help you travel to your hospital appointments.

If you visited hospital recently, how did you get there?

Most people drive, use public transport, or rely on the kindness of family and friends to get to their hospital appointments on time. But if you don’t have good access to transport it can mean missing out on health check-ups and routine screenings. It can be even harder if you need to attend regular appointments at a hospital for long-term conditions, such as chemotherapy treatment for cancer.

There are lots of reasons why you might not be able to get to hospital easily for a non-emergency appointment. For example, we often hear from people who are physically unable to travel, can’t afford transport, or live in a rural area.

What support is available?

If you need help getting to hospital, find out whether you’re eligible for NHS-funded support.

If you can’t travel because of your medical condition

Ask your GP or the person who referred you to hospital whether Patient Transport Services run in your area. These services provide free transport to and from hospital for:

  • People whose condition means they need additional medical support during their journey
  • People who find it difficult to walk
  • Parents or carers of children who are being transported

Need help finding support in your area?

To see what help is available where you live, get in touch with us and we can point you in the right direction: 03332 408468.

Images of groups chatting and being active

Berwick Social Fridays

Friendship – Laughter – Happy Memories – Social Fridays!

Get that Friday feeling every Friday at this free, friendly social group from Age UK Northumberland at The Swan Centre, Berwick.

Berwick Social Fridays follow on from the success of the sessions at The Round House and Azure Garden Centre.

Sessions take place on Friday mornings between 10.00am and 12.00pm and you can get as involved as much as you like or simply have a cup of tea and a chat.

Activities include:

  • Board games
  • Arts and crafts
  • Music
  • Trips out
  • Lunches and events
  • Visits from local groups
  • Information and advice

For further information about start dates call: 01670 784 800 or visit: www.ageuk.org.uk/northumberland

 

Muddy Boots

Men without Sheds – Newbiggin

There are ‘Men in Sheds’ projects across the UK for older men who want to chat, connect, and come together.

This new project in Newbiggin doesn’t have a shed – but the principles are the same. It’s for men over 55 who want to take part in fun, healthy and sociable activities.

Ideas are needed on what activities you’d like to take part in. Ideas include: stories from music, IT sessions, healthy walks, darts club, creating art from trash, sea shanties, upcycling, model building, making bird tables and insect hotels.

Come along to find out more on Tuesday 26 February, 10.00am – 12.00pm at Newbiggin Sports & Community Centre.

 

Nurse talking to a man in a hospital

Become the heartbeat of your local NHS

If you’re passionate about the NHS, then joining Northumbria HealthcareNHS Foundation Trust as a member will give you the opportunity to share your thoughts and ideas about the way the trust delivers care to over half a million people across Northumberland and North Tyneside.  Northumbria Healthcare is a forward thinking organisation and at the forefront of pioneering changes in the NHS, so it’s a great time to join.

You can be involved as much or as little as you like, from simply receiving e-newsletters and voting papers to donating your time as a volunteer or standing for election to become a trust governor. It is free to become a member and you can opt out at any time.

To join please complete the short online membership form.

 

 

 

Golden Guide 2019 front cover

The Golden Guide 2019 Out Now

This popular FREE guide for Over 50s in Northumberland is well known for information on activities, clubs and social groups across Northumberland.  Readers also discover how to find expert advice on their health, their home, their care and their money.

New things to do include Social Fridays, Core Music sessions, Railway Walks, Sailing and Archery. There’s more money and consumer advice, plus the Side by Side befriending scheme, the Friendship Line and all kinds of health and social care information.

You can get a copy from us here at Healthwatch Northumberland, Libraries; Northumbria Healthcare Care teams, Age UK Northumberland, Alzheimers Society, Women’s Institute branches, Carers Northumberland, Royal Voluntary Service, British Red Cross, Citizens Advice Bureau, Golden Age Forum, GP surgeries – ask the Care Navigators and Practice Nurses; also selected Boots Pharmacies.

Postal copies available by calling our office: 03332 408468 or from Age UK Northumberland on: 01670 784800.

Online

The full edition is also online at www.goldenguide.org.uk.

For all enquiries please contact Heather Alabaster on: 0191-386 5918, or email: heather@goldenguide.org.uk.

Graphic of a head

Mental Health Crisis and Emergency Care

Have you used the emergency care department at Northumbria Specialist Emergency Care Hospital when you or the person you care for has experienced a mental health crisis? If so, Northumbria Healthcare NHS Foundation Trust would like to hear from you.
They hope to better understand what it feels like to be a patient attending emergency care in a crisis.

If you feel there is something to be learnt from your experience that may improve patient care, please get in touch with the Patient Experience Team – all feedback is welcome – good or bad, big or small, and will remain confidential.

Get in Touch

Contact Faye Gates, Senior Patient Experience Coordinator at: patient.experience@northumbria.nhs.uk or call: 0191 293 4360 or 0191 293 4326.

Hands making a heart shape

New Heart Support Group

Do you or a family member have a heart condition or heart disease?

Heart Support Groups can help you share experiences, gain emotional support, provide opportunities for families and carers to learn about how others cope, offer healthy lifestyle tips and organise activities.

An opportunity has arisen to start a new Heart Support Group in Blyth with funding from The British Heart Foundation. The first session will take place on Thursday 14 February at The Buffalo Centre, Blyth, between 11.00am and 1.00pm. For more information visit the Buffalo Centre website or email: chris@buffalocommunitycentre.co.uk.

Young woman on the street at night

Helping someone who is homeless access healthcare

On any one night in England, over 4,700 people are estimated to be sleeping rough on our streets. The Healthwatch network looks at the common issues found by people who do not have a place to call home when it comes to getting the support they need for health and care.

Experiencing homelessness can have a negative impact on both your physical and mental health, so it’s important that people are able to access support.

How can health and social care professionals help?

People who have faced homelessness have told their local Healthwatch that they can experience problems accessing services.  If you work for an NHS or social care service there are several steps you and your colleague can take to help.

Enable people to register with their GP

People have told us that they have not been able to register with an NHS general practice because they lack identification or do not have a permanent address.

Read more

Events

Two ladies chatting with a clipboard

Annual Survey Drop In – Bamburgh

We will be in Bamburgh on Wednesday 13 March with our annual survey. Come and meet us at Bamburgh Pavilion between 10.00am and 12.00pm and share your experiences of health and social care over the last 12 months.

You can share your thoughts and experiences as a patient or as a carer. Your feedback will help us set our work priorities for the coming year. Knowing what is important to you helps us to work more effectively on your behalf. We can also look at trends and themes year on year, seeing what has changed and what remains important to people.

You could also be in with a chance of winning one of three prizes when you take the time to tell us about your experiences.

Thank you for your support and we hope you can call in to see us.

Two ladies chatting with a clipboard

Annual Survey Drop In – Berwick

We will be in Berwick on Friday 1 March with our annual survey. Come and meet us at The Maltings (small meeting room, lower ground floor), between 10.00am and 12.00pm and share your experiences of health and social care over the last 12 months.

You can share your thoughts and experiences as a patient or as a carer. Your feedback will help us set our work priorities for the coming year. Knowing what is important to you helps us to work more effectively on your behalf. We can also look at trends and themes year on year, seeing what has changed and what remains important to people.

You could also be in with a chance of winning one of three prizes when you take the time to tell us about your experiences.

Thank you for your support and we hope you can call in to see us.

Two ladies chatting with a clipboard

Annual Survey Drop In – Wooler

We will be in Wooler on Thursday 21 February with our annual survey. Come and meet us at Cheviot and Glendale surgeries between 10.00am and 12.00pm and share your experiences of health and social care over the last 12 months.

You can share your thoughts and experiences as a patient or as a carer. Your feedback will help us set our work priorities for the coming year. Knowing what is important to you helps us to work more effectively on your behalf. We can also look at trends and themes year on year, seeing what has changed and what remains important to people.

You could also be in with a chance of winning one of three prizes when you take the time to tell us about your experiences.

Thank you for your support and we hope you can call in to see us.

Two ladies chatting with a clipboard

Annual Survey Drop In – Rothbury

We will be in Rothbury on Friday 22 February with our annual survey. Come and meet us at The Jubilee Hall (Simonside Room), between 10.00am and 12.00pm and share your experiences of health and social care over the last 12 months.

You can share your thoughts and experiences as a patient or as a carer. Your feedback will help us set our work priorities for the coming year. Knowing what is important to you helps us to work more effectively on your behalf. We can also look at trends and themes year on year, seeing what has changed and what remains important to people.

You could also be in with a chance of winning one of three prizes when you take the time to tell us about your experiences.

Thank you for your support and we hope you can call in to see us.

Older ladies dancing

Friday Afternoon Tea Dance

Dance to a live band on the sprung dance floor at East Bedlington Community Centre, or simply enjoy good music and good company.

Entry is free and refreshments will be available from the licensed community cafe. There’s plenty of free parking and all facilities are completely accessible.

For more information call: 01670 828808.

Middle aged woman chatting to a man

Alzheimers Drop-in Session March

Are you worried about your memory? Come and have an informal chat with a dementia adviser at one of the new monthly drop-ins at Cafe @ Burn Lane at Adapt (NE) in Hexham. The drop-ins take place on the first Monday of the month, between 11.00am and 1.00pm.

For more information call: 01434 607318 or email: northumberland@alzheimers.org.uk.

Middle aged woman chatting to a man

Alzheimers Drop-in Session February

Are you worried about your memory? Come and have an informal chat with a dementia adviser at one of the new monthly drop-ins at Cafe @ Burn Lane at Adapt (NE) in Hexham. The drop-ins take place on the first Monday of the month, between 11.00am and 1.00pm.

For more information call: 01434 607318 or email: northumberland@alzheimers.org.uk.

Two women smiling and talking

Community Information Morning – Hexham

The second of Adapt (NE)‘s Community Information events will take place on Wednesday 13 February, between 10.30am and 12.30pm in the Resource Room, next to Cafe at Burn Lane. This time you can get lots of advice and information from the NHS Patient Advice and Liaison Service, Age UK Northumberland, The Bridge Project, Carers Northumberland and Healthwatch Northumberland. Grab a cuppa from the cafe and come through for a chat with these local organisations who are here to support you with health, wellbeing, job and financial advice.

Group of smiling older people

Let’s Talk Pensioners

Come along and have a chat to some local organisations and support services and see what is on in your area. Sponsored by the Police Crime Comissioner, the event will have information stands from Healthwatch Northumberland, Carers Northumberland, Age UK, Alzheimers Society, Northumberland County Council and the NHS. There will be plenty of advice and information available at this free event – call in for a chat and a cup of coffee.

Living with and Beyond Cancer

Living with and Beyond Cancer Event

Northumbria NHS Healthcare Foundation Trust runs regular health and wellbeing events for people with a cancer diagnosis.  They are an opportunity to get lots of advice and support to help you make choices that improve your wellbeing.

Many well-established local organisations are on hand to provide advice on a wide variety of topics and you can discover what facilities and services are available on our doorstep. The events cover topics such as:

  • Diet, exercise and general wellbeing including improving your mental wellbeing
  • Cancer awareness and managing  your symptoms
  • Volunteering and practical hobbies such as IT, gardening, photography and joinery
  • Financial advice and help with getting back to work
  • Support for carers
If you’d like to come along get in touch at