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Healthwatch Northumberland Annual Survey 2020

Tell us your NHS, health and care experiences from last year.

We are running our annual survey during February and March this year, asking you about the NHS, health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home.

By telling us about the care you received and what’s important to you, you can help us set our work for the coming year so that we can be more effective on your behalf.

You can also come and talk to us and tell us what you think of health and social care services at one of our public events below. Let us know about your experiences, what went well and what could be improved, and together we can help make care better for everyone in Northumberland.

If you are unable to come to one of our events you can leave your feedback via our online survey or get in touch to ask for a postal copy with freepost return.

 

Come and see us in your area!

Monday 3 February: Age UK Northumberland, Round House, Ashington NE63 9JZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Tuesday 4 February: Amble Youth Project NE65 0DT: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 5 February: No 28 Community Project, Hexham NE46 1DJ: 11.00am – 12.30pm (Bridge Project Employability Hub)

Thursday 6 February: Concordia Leisure Centre, Cramlington NE23 6YB: 1.30pm – 3.30pm

Thursday 6 February: Cheviot Centre, Wooler NE71 6BL: 2.00pm – 4.00pm (in partnership with Wooler patient participation group)

Wednesday 12 February: Rothbury Practice NE65 7UW: 10.30am – 12.00pm

Thursday 13 February: Northumbria Hospital (cafe area, lower ground floor), Cramlington NE23 6NZ: 10.00am – 12.00pm

Thursday 13 February: The Village Surgery, Cramlington NE63 6US: 3.00pm – 4.00pm

Thursday 13 February: Forum Family Practice, Cramlington NE63 6QN: 4.15pm – 5.15pm

Friday 14 February: Spetchells Centre, Prudhoe NE42 5AA: 10.00am – 11.30am (Bridge Project Employability Hub)

Wednesday 19 February: Seaton Delaval Community Centre NE25 0BW: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Wednesday 19 February: Adapt (NE) Community Information Morning, Hexham NE46 3HN: 10.30am – 12.30pm

Thursday 20 February: Morpeth Library NE61 1AF: 3.00pm – 5.00pm

Tuesday 25 February: Riverside Leisure Centre, Morpeth NE61 1PR: 1.30pm – 3.30pm

 

Wednesday 4 March: Morpeth Town Hall NE61 1LZ: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Monday 9 March: Hexham General Hospital NE46 1QJ: 10.00am – 1.00pm

Wednesday 11 March: Blyth Library NE24 2DJ: 10.30am – 12.00pm

Wednesday 11 March: Blyth Sports Centre NE24 5BT: 1.30pm – 3.30pm

Thursday 12 March: Haltwhistle Leisure Centre NE49 0AX: 1.30pm – 3.00pm (Bridge Project Employability Hub)

Thursday 12 March: Haltwhistle Methodist Church NE49 0AX: 5.00pm – 7.00pm

Wednesday 18 March: Wansbeck General Hospital, Ashington NE63 9JJ: 10.00am – 1.00pm

Wednesday 18 March: Ashington Leisure Centre NE63 9JY: 2.00pm – 4.00pm

Thursday 19 March: Berwick Library (first floor) TD15 1DB: 12.00pm – 2.00pm

Monday 23 March: Bedlington Community Allotment (behind Chester Court Care Home) NE22 7LD: 11.30am – 1.30pm

Thursday 26 March: Hexham Mart NE46 3SG: 10.00am – 1.00pm (part of the Northumbria Cancer Patient and Carer Group public drop-in)

Friday 27 March:  Gallery Youth Project, Alnwick NE66 1SX: 11.00am – 12.30pm (Bridge Project Employability Hub)

 

 

 

 

BID Services Northumberland

BID Sight Loss Drop In Service

BID Services is a charity working in partnership with children, young people and adults and their families and carers. It supports people who are deaf, hard of hearing, visually impaired or have a dual sensory loss. Specialist service areas include advocacy, employment, British Sign Language interpreting and training, rehabilitation and mobility training, specialist equipment, residential care, social work, support for tinnitus and housing related services.

BID Services Northumberland is trying to further promote services across the community by having promotional tables at a range of venues for people to come along and discuss sight loss. There will be equipment on display and information leaflets available on different sight conditions. The people manning the table are qualified professionals within the sight loss area and are able to answer any questions you may have. Please see below where you can go and when to have a chat with the BID Services team.

For more information call 01670 293150.

 

Prudhoe Waterworld

Monday 17 February, 2.00pm – 4.00pm

Thursday 25 June, 2.00pm – 4.00pm

Friday 23 October, 1.30pm – 3.30pm

 

Wentworth Leisure Centre, Hexham

Monday 17 February, 11.00am – 1.00pm

Tuesday 25 June, 11.00am – 1.00pm

Friday 23 October, 10.30am – 12.30pm

 

Swan Centre, Berwick

Monday 20 January, 10.30am – 12.30pm

Wednesday 20 May, 10.30am – 12.30pm

Thursday 24 September, 10.30am – 12.30pm

 

Willowburn Leisure Centre, Alnwick

Monday 20 January, 2.00pm – 4.00pm

Wednesday 20 May, 2.00pm – 4.00pm

Thursday 24 September, 2.00pm – 4.00pm

 

Ashington Leisure Centre

Monday 20 April, 2.30pm – 4.30pm

Wednesday 19 August, 2.30pm – 4.30pm

Friday 4 December, 2.00pm – 4.00pm

 

Riverside Leisure Centre, Morpeth

Monday 20 April, 11.30am – 1.30pm

Wednesday 19 August, 11.30am – 1.30pm

Friday 4 December, 11.00am – 1.00pm

 

Blyth Sports Centre

Wednesday 25 March, 11.30am – 1.30pm

Thursday 23 July, 11.30am – 1.30pm

Friday 20 November, 11.00am – 1..00pm

 

Concordia Leisure Centre, Cramlington

Wednesday 25 March, 2.30pm – 4.30pm

Thursday 23 July, 2.30pm – 4.30pm

Friday 20 November, 2.00pm – 4.00pm

 

 

 

 

 

 

Cancer Information Events

Cancer Information Events Northumberland

The Northumbria Cancer Patient and Carer Group is holding a series of events across Northumberland, where you can share your ideas and experiences as a patient or carer of someone with cancer. There will also be a mix of organisations with information stalls offering advice and support. All the events start at 10.00am with lunch at 12.00pm.

 

Monday 3 February: The Roundhouse, Ashington NE63 9JZ

Wednesday 19 February: Seaton Delaval Community Centre NE25 0BW

Wednesday 4 March: Morpeth Town Hall NE61 1LZ

Wednesday 11 March: United Reformed Church, Market Place, Rothbury NE65 7UW

Thursday 26 March: Hexham Mart, Tyne Green Hexham NE46 3SG

 

There’s no need to book but if you have any queries about the events please email: info@ncpcg.org or call: 07817 515265.

These events are supported by the Northern Cancer Alliance and working with Northumbria Healthcare NHS Foundation Trust and the Empowering Communities Project team at Northumberland County Council.

 

 

Watering can and daffodils

Stepping into Spring Roadshows

Stepping into Spring is a series of roadshows from Ageing Well in Northumberland. These are free events for older people in Northumberland and are a chance to talk to local organisations offering advice and information on staying well and keeping active. Call in for a cup of tea or coffee and have a chat about local events and activities, volunteering opportunities and keeping fit and healthy.

 

The Roadshows are happening at the following locations:

  • Ponteland, Merton Hall: Thursday 21 March, 9.00am – 12.00pm
  • Prudhoe, Waterworld: Monday 25 March, 10.00am – 1.00pm
  • Haltwhistle, Methodist Hall: Tuesday 2 April, 10.00am – 2.00pm
  • Hexham, Wentworth Leisure Centre: Friday 12 April, 10.00am – 2.00pm
  • Morpeth, Town Hall: Wednesday 1 May, 10.00am – 2.00pm
  • Blyth, Leisure Centre: tbc
  • Ashington, Leisure Centre: tbc

 

For more details about individual events please visit our events page

 

 

 

Events

Listening Event: Annual Survey Ashington Leisure Centre

We are running our annual survey 2020 during February and March this year, asking you about the health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home.

By telling us about the care you received and what’s important to you, you can help us set our work for the coming year so that we can be more effective on your behalf.

Let us know what went well and what could be improved and together we can help make care better for everyone in Northumberland.

If you can’t come and see us at one of our events you can share your views via the online survey or get in touch to ask for a postal copy with freepost return.

Listening Event: Annual Survey Wansbeck Hospital

We are running our annual survey 2020 during February and March this year, asking you about the health and social care you received in the last 12 months – it might be a new year but your experiences from 2019 still matter. Health services include hospital services, GPs, dentists, pharmacists, mental health and ambulance services. Social care is care in the home or in a residential or nursing care home.

By telling us about the care you received and what’s important to you, you can help us set our work for the coming year so that we can be more effective on your behalf.

Let us know what went well and what could be improved and together we can help make care better for everyone in Northumberland.

If you can’t come and see us at one of our events you can share your views via the online survey or get in touch to ask for a postal copy with freepost return.

Cancer Patient Event: Ashington

Cancer Information and Engagement Northumberland

The Northumbria Cancer Patient and Carer Group would like to invite cancer patients and carers in Northumberland to share their experiences and ideas – what is working well in your area? What needs improving? There will also be a mix of organisations at the event offering advice and support.

The Northumbria Cancer Patient and Carer Group is made up of patients, carers, health professionals, voluntary group representatives and others affected by cancer. It’s objective is to improve cancer services and support throughout Northumberland and North Tyneside. The group is supported by Northumbria Healthcare NHS Foundation Trust which consults with the group to gain opinions on new service developments, information leaflets and questionnaires.  The Northumbria Cancer Patient and Carer Group is not a cancer support group, but it does have very good links with local support groups and can put you in touch with the right people.

 

This event starts at 10.00am with refreshments, and lunch will be available from 12.00pm. The Healthwatch Northumberland team will be there with an information stand and will be inviting you to tell them about your care experiences over the last 12 months.

You can also visit an event at these locations in Northumberland:

Wednesday 19 February: Seaton Delaval Community Centre

Wednesday 4 March: Morpeth Town Hall

Wednesday 11 March: URC, Rothbury

Thursday 26 March: Hexham Mart

 

No booking required. For more information about the events or how to give your feedback if you can’t get to one of the events, email: info@ncpcg.org.

Christmas Lunch at The Round House

Age UK Northumberland is holding Christmas lunches on two dates this December. The lunch will include Christmas carols, sumptious food, a raffle and a visit from Father Christmas!

Tickets cost £9.50 per person and places can be booked by calling 01670 784800 or call in to The Round House, Lintonville Parkway, Ashington NE63 9JZ.

Also on Wednesday 11 December.

 

Christmas Lunch at The Round House

Age UK Northumberland is holding Christmas lunches on two dates this December. The lunch will include Christmas carols, sumptious food, a raffle and a visit from Father Christmas!

Tickets cost £9.50 per person and places can be booked by calling 01670 784800 or call in to The Round House, Lintonville Parkway, Ashington NE63 9JZ.

Also on Tuesday 17 December.

 

World Mental Health Day Age UK

Mental health issues can affect any of us at any time in our lives. As we get older we are more likely to find ourselves either experiencing mental health problems or caring for someone who does. If you’re over 65 and would like to learn more about the changes that ageing can have on mental health or you’d like to find out more about the help and support available for carers drop in to this open day from Age UK Northumberland.

Get advice on where to seek help and what help is available

Take advantage of the‘Carers Corner’ to get advice on caring and how to stay well

Chat to professionals about common mental health concerns Grab a cuppa and have a friendly chat

Drop in between 10am – 2pm on Thursday 10 October 2019

There will be a great team on hand to provide help and advice including Age UK Northumberland, Alzheimer’s Society , Behaviour Support Services, Carers Northumberland, Dementia Matters, Northumberland Memory Service and Social Care Support Planners

Let’s Talk – Audiology Services, Ashington

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement. You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Living with and Beyond Cancer

Living with and Beyond Cancer Event

Northumbria NHS Healthcare Foundation Trust runs regular health and wellbeing events for people with a cancer diagnosis.  They are an opportunity to get lots of advice and support to help you make choices that improve your wellbeing.

Many well-established local organisations are on hand to provide advice on a wide variety of topics and you can discover what facilities and services are available on our doorstep. The events cover topics such as:

  • Diet, exercise and general wellbeing including improving your mental wellbeing
  • Cancer awareness and managing  your symptoms
  • Volunteering and practical hobbies such as IT, gardening, photography and joinery
  • Financial advice and help with getting back to work
  • Support for carers
If you’d like to come along get in touch at

gloved hands cupping a warm drink

Winter Warmer Event – Ashington

The annual Winter Warmer events from Ageing Well in Northumberland provide information on how to stay safe and well this winter, with organisations present from your local community.  The events are free and friendly – come along for a cuppa and a chat.

If you would like any more information about this event, please contact Lindsey Humble on: lhumble@activenorthumberland.org.uk.

 

 

Little girl blowing bubbles

SEND Information Roadshow – Ashington

These roadshows from  In It Together Parent Carer Forum and Northumberland County Council are for families of children and young people with SEND (special educational needs and disabilities) in Northumberland and the professionals who work with them.

Each event will include:

  • Information stalls representing a wide range of services and organisations,.
  • Workshops on the Graduated Approach for children and young people with SEND

 

Booking is not required. Just come along when you can between 10am and 4pm.

For further information please contact In It Together Parent Carer Forum, at info@in-it-together.org.uk  or by calling 07729 192909.