Healthwatch Northumberland feedback report February 2024

What you told us February 2024

Health and social care feedback Northumberland February 2024

In February there were three main areas of concern, with roughly equal amounts of feedback about difficulty getting an appointment with a GP or a dentist, and the distance to travel and lengthy waiting lists to be seen at hospitals.

There were also a good proportion of positive comments about the good standards of care received from GPs and hospitals.

What did we get up to?

In addition to our usual Here to Hear sessions, we did a number of one-off sessions across the county.Some of these were to support our health visiting services project and we heard from parents and carers at Bellingham Family Hub and Haltwhistle Hub. Other sessions were an opportunity for us to join existing events, such as the CarersNorthumberland group meeting, the Thriving Together network event in Berwick and the Longhoughton Health and Wellbeing event.

We also were commissioned to hear from the residents of Coquetdale about potential changes to primary care services including the use of a mobile health unit.

We held two online sessions this month, from the British Liver Trust and Coping with Cancer. The Coping with Cancer talk was rescheduled from January when we experienced technical issues. The cancer event was very well attended, with more guests than had signed up for the original session.

Find out more in our February 2024 feedback report