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Older lady talking on the phone

Age UK Northumberland Drop In Clinic

Age UK Northumberland has a monthly drop in clinic at Corbridge Health Centre, on the first Monday of the month, from 10.00am to 2.00pm. The drop in clinic can help you find out more about maximising you income, managing a health condition, social activites and day centres in your area.

You don’t need to be a patient at Corbridge Health Centre to visit the Age UK Northumberland drop in clinic.

If you would like more information please call: 01670 784800.

Engagement and Insight Officer

We have an opportunity for an Engagement and Insight Officer to join the Healthwatch Northumberland team.

Engagement and Insight Officer

Full time

Permanent dependent on funding

£23,685

Based in Hexham with travel across Northumberland

Closing date: midnight Wednesday 12 June 2019

Interviews will be held on Friday 21 June in Hexham

 

Could this be you?

  • Are you passionate about improving local NHS and social care services?
  • Do you enjoy talking to people and listening to their experiences?
  • Do you write and present in an engaging and insightful way?

Healthwatch Northumberland is the independent champion for health and social care across the county.  By joining Healthwatch Northumberland’s skilled and enthusiastic team you will have the opportunity to use your communication skills to give a voice to people who use those services, influence positive change to services and help meet the health and social care needs of our communities.

Below you will find the Application Form, Job Description and a link to our latest Annual Report.

If you would like an informal discussion about the role and Healthwatch Northumberland, contact Derry Nugent, Project Coordinator: derryn@healthwatchnorthumberland.co.uk, 03332 408468.

 

 

Application Form

Engagement and Insight Officer – Job Description

Annual Report 2017/18

Watering can and daffodils

Stepping into Spring Roadshows

Stepping into Spring is a series of roadshows from Ageing Well in Northumberland. These are free events for older people in Northumberland and are a chance to talk to local organisations offering advice and information on staying well and keeping active. Call in for a cup of tea or coffee and have a chat about local events and activities, volunteering opportunities and keeping fit and healthy.

 

The Roadshows are happening at the following locations:

  • Ponteland, Merton Hall: Thursday 21 March, 9.00am – 12.00pm
  • Prudhoe, Waterworld: Monday 25 March, 10.00am – 1.00pm
  • Haltwhistle, Methodist Hall: Tuesday 2 April, 10.00am – 2.00pm
  • Hexham, Wentworth Leisure Centre: Friday 12 April, 10.00am – 2.00pm
  • Morpeth, Town Hall: Wednesday 1 May, 10.00am – 2.00pm
  • Blyth, Leisure Centre: tbc
  • Ashington, Leisure Centre: tbc

 

For more details about individual events please visit our events page

 

 

 

CAB logo

Citizens Advice Bureau: New Times for the West

As from Monday 4 March 2019 CAB Northumberland has new opening hours as follows:

Prudhoe face-to-face ‘drop-in’ service:
The Manors, Adderlane Rd, Prudhoe NE42 5ET
Wednesday: 9.30am to 11.30pm

Hexham face-to-face ‘drop-in’ service:
The Community Centre, Gilesgate, Hexham NE46 3NP
Friday: 9.30am to 1.30pm

Debt and energy advice helpline:
Telephone: 01670 339960 Monday to Friday: 9.00am to 4.30pm
Text ‘debt’: 81400 (for a call back)

Adviceline telephone service:
Telephone: 03444 111 444
Monday to Friday: 9.00am to 4.30pm

Universal Credit Help to Claim helpline:
Telephone: 01670 339781
Monday to Friday: 9.00am to 4.30pm

Online information and advice: www.citizensadvicenorthumberland.org.uk

Wild daisies

Northumberland Cancer Support Group 2019

Northumberland Cancer Support Group is a volunteer run self-help organisation which helps anyone affected by cancer. the group meets on the first and fourth Tuesday of each month in Hexham. The programme of events for this year can be found below, or visit the website for more details.

First Tuesday of the month (7.00pm, Education Centre, Hexham Hospital)

5 March: Professor John McCabe “Japan Behind the Fan”

2 April: Tom MuCullough “Medication Made Easy”

4 June: David Belcher “Cancer … What’s it all about?”

2 July: Fenwick Mark Ridley “Wild Swimming”

6 August: Pauline Walks “Past, Present and Future of The Theatre Royal”

3 September: Nicola Cunningham “Nutrition and Cancer”

1 October: Sam Jones “Relaxation and the Nervous System”

5 November: Helene Dolder “Laughter is the Best Medicine”

3 December: Christmas Makes

 

Fourth Tuesday of the month (1.00pm, Trinity Methodist Church Hall, Hexham)

22 January: Fenwick Mark Ridley “Wild Swimming”

27 February: Liz Weir “How Complementary Therapies Helped Me”

26 March: “Lorraine Henderson “Ageing Well”

23 April: “Tracy Pringle “Laughter and Chakra for Wellbeing”

24 September: Janette Frank “PALS”

26 November: Sparkle Afternoon

 

External view of Hexham General Hospital

Hexham Urgent Care Centre

Northumbria Healthcare NHS Foundation Trust has announced that Hexham urgent care centre will be closed overnight, between 10pm and 8pm, as of today. People needing medical advice or care between these times should ring NHS 111 to be referred to the most appropriate service. If it is an emergency, people should contact 999.

The urgent care centre will continue to operate as normal – as a walk-in service – between 8am and 10pm.

The trust says:

In July, the trust suspended overnight provision due to staffing pressures among its highly-trained specialist nursing team which deliver the urgent care service. The service did reopen earlier this month however the trust has continued to face severe workforce challenges which now prevent the service from being operational overnight.

Marion Dickson, chief operating officer for surgery, clinical support and child health at Northumbria Healthcare NHS Foundation Trust, said: “We would like to reassure the public that over the last three weeks we have done everything we can to run a safe and consistent urgent care service at Hexham overnight.

“Time and time again our staff have gone above and beyond to help us do this, and overcome the severe staffing pressures we face, and we would like to thank them all for their efforts. Despite our best efforts, it has now come to the stage where we have exhausted all possibilities and must, reluctantly, make this difficult decision.

“We fully understand that the local community will be disappointed – even angry –however, we must not, and will not, compromise on patient safety. We pride ourselves in providing the highest standards of care to our patients and running a safe service overnight is, at present, not an option.

“Our priority must always be to run services where there is most demand from patients and we simply do not have the staff to operate a service overnight while keeping it going during the day to cater for the thousands of people who attend between 8am and 10pm.

“We would like to apologise to the public for any inconvenience and the recent inconsistency in our service and would urge people to make use of NHS 111 should they need urgent medical advice overnight.”

The trust is discussing the options for this service moving forward with NHS Northumberland Clinical Commissioning Group and will update the public as soon as it is in a position to do so.

Two ladies smiling

Alzheimers UK Hexham drop-ins

Are you worried about your memory? Come and have an informal chat with a dementia adviser at one of the new monthly drop-ins at Cafe @ Burn Lane, from Alzheimers UK. The drop-ins take place on the first Monday of the month, starting 3 December, between 11.00am and 1.00pm.

For more information contact: northumberland@alzheimers.org.uk.

graphic representing germs

Flu Clinics

The engagement team are attending flu clinics at Union Brae Surgery in Berwick and Greystoke Surgery on Saturday 29 September, asking patients about their experiences of health and social care in general, and GP services in particular. We will also be present at the flu clinics at The Sele Practice in Hexham on the mornings of Tuesday 2 and 9 October. Come and talk to us on our stand in the surgeries – look out for the green polo tops!

Hexham General Hospital

Hexham Hospital Urgent Care Centre to remain closed overnight

Northumbria Healthcare NHS Foundation Trust announces extended overnight closure of urgent care centre at Hexham General Hospital. Hexham General Hospital’s urgent care centre will remain closed overnight between 22:00 and 08:00 for an indeterminate period following an initial suspension for at least four weeks from 18th July.
The full report can be read here.
Please get in touch if you would like to give us your views on these arrangements.
If anyone requires assistance between 22:00 and 08:00 please seek help either through NHS 111 or – in an emergency – 999.
CompassionART

CompassionART: Creative sessions in Hexham

CompassionArt is a project working with people in and around Hexham who have long term health conditions and/or mental health issues which prevent them from working and/or have major impact on their day to day abilities. When living with long term health conditions we can often find that life opportunities diminish vastly, leading to lack of confidence and isolation. It is however, important that any activities offered are sensitive to individuals needs and health limitations.

The project has been structured to ensure empathy and compassion with participants, but it will also provide (appropriate) stimulating challenges and opportunities. It is designed so that most of the activities could be continued beyond the project by the individual. The project offers a series of stimulating and engaging creative activities to bring people together in a calm and supportive environment, breaking down isolation.

The sessions will include art, gong workshops, woodland workshops and creative writing. There are 20 sessions all led by artists, experts and fully qualified practitioners.

Please visit the website for more details and to book on to sessions.

Events

Community Information Morning Hexham

The next Information Morning is on Thursday 14 November, from 10.30am to 12.30pm. Call in to this free event for a cuppa and slice of cake and discover more about what’s on offer locally. Advice and information about health and wellbeing, local services, social activities and more. There’s so much out there – come along and see what there is for you.

The Big Sing at Adapt (NE)

Adapt (NE) will be holding a ‘Big Sing’ at Cafe @ Burn Lane on BBC Music Day, Thursday 26 September. Music Day is the UK wide, annual celebration of the power of music to change lives, with over a thousand events across the UK and broadcasts on TV, radio and digital. The theme this year is music and wellbeing; the power of music to inspire, bring us together and make a positive impact.

The plan for The Big Sing in Northumberland is to get as many people, groups, organisations and places singing the same song at the same time: 11.00am on Thursday.

As part of this initiative, BBC Music Day will be launching an ambitious project, to help bring music to everyone living with dementia by 2020. September is also World Alzheimer’s Month, with World Alzheimer’s Day being on 21st September each year.

You are invited to join in at 10.45am, ready for The Big Sing at 11.00am. The chosen song is Hey Jude and we will provide the words and accompanying music. It would be great to have your support – everyone is welcome! We will be filming the event.

Let’s Talk – Audiology Services, Hexham

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Glaucoma Support Session Hexham

As part of national Eye Health Week, the International Glaucoma Association is holding information events in Alnwick and Hexham this September. If you or someone you know is living with glaucoma, come along to get some support and information. Refreshments will be provided.

If you would like more details or to book a place please contact Hannah Morrow on: 07854 821911 or email h.morrow@iga.org.uk.

Cancer Awareness Roadshow Hexham Abbey

Cancer Research UK Cancer Awareness Roadshow will be visiting Hexham later this month.

The roadshow will be at the following venues:

 

Tuesday 20 August 2019:  10.00am to 4.00pm,  Hexham Market Place

Wednesday 21 August 2019: 10.00am to 4.00pm, Hexham Abbey

    

What is the Cancer Awareness Roadshow?

Cancer Research UK’s Cancer Awareness Roadshow first hit the road in 2006 and was set up in partnership with Ronan Keating and the Marie Keating Foundation, who continue to support the Roadshow today.

 

The roadshow travels to different towns each week to:

  • Help visitors to take steps to reduce their risk of cancer through lifestyle changes
  • Encourage people to go to their GP with any concerns – picking cancer up at an earlier stage means treatment is more likely to be successful.
  • Promote local screening programmes

Click here for more information about the Cancer Awareness Roadshow.

Cancer Awareness Roadshow Hexham Market Place

Cancer Research UK Cancer Awareness Roadshow will be visiting Hexham later this month.

The roadshow will be at the following venues:

 

Tuesday 20 August 2019:  10.00am to 4.00pm,  Hexham Market Place

Wednesday 21 August 2019: 10.00am to 4.00pm, Hexham Abbey

    

What is the Cancer Awareness Roadshow?

Cancer Research UK’s Cancer Awareness Roadshow first hit the road in 2006 and was set up in partnership with Ronan Keating and the Marie Keating Foundation, who continue to support the Roadshow today.

 

The roadshow travels to different towns each week to:

  • Help visitors to take steps to reduce their risk of cancer through lifestyle changes
  • Encourage people to go to their GP with any concerns – picking cancer up at an earlier stage means treatment is more likely to be successful.
  • Promote local screening programmes

Click here for more information about the Cancer Awareness Roadshow.

Information event Hexham

Health Week Hexham Library

As part of libraries Health Information Week, we will be visiting Hexham libraries with our information stand on Wednesday 3 July. Come and tell us about your recent experiences of health and social care. This includes hospitals, dentists, GPs, mental health services, care at home, and we will make sure those providing the services know what you think. We will also have lots of information and giveaways for you.

 

A Space at the Table

Screening of locally made film about dementia

Peter Woods of HexhamTV has made a film with a group of carers from Amble who are looking after their partners with dementia.

The film  is called ‘A Space at the Table’ because the space at the table that the person living with dementia would normally fill is gradually fading away with far reaching implications for each person living with dementia and also for their partners.

The film which lasts for an hour and 16 minutes is very personal and powerful and comes with a warning that it is not suitable to be shown to those living with dementia, those under 16 or to people who may be adversely affected by seeing its contents

With the kind support of Tynedale Dementia Action Group and The Forum Cinema, Hexham, Peter’s film is now being shown during Dementia Action Week 2019, on Wednesday 22 May, to highlight the honest and truthful experience of carers of partners living with dementia in Northumberland..

For more details and to book for this free screening click here.

For information and support regarding dementia please visit our dementia page

People chatting at a community event

Community Information Morning – Hexham

The next Community Information Morning from Adapt (NE) will take place on Tuesday 14 May, between 10.30am and 12.30pm in the Resource Room (next to Cafe at Burn Lane). Come along and talk to local organisations with advice and support about health, wellbeing and more. For more information call: 01434 600599. Confirmed to attend this month are Age UK Northumberland, Alzheimers Society, Northumberland Community Development Company and Talking Matters, along with members of the HWN team.

Hexham Abbey Living well in tynedale

Living Well in Tynedale

This event is hosted by Tynedale Dementia Action Alliance and is designed to be a fun afternoon that can help optimise physical and mental health.

Everyone is welcome to come along and find out what support and activities are available in the area. Highlights will include:

  • How to stay active and fit
  • Volunteering opportunities
  • Start new hobbies and interests
  • Financial advice and resources
  • Live music

Refreshments will be available at the event. Healthwatch Northumberland will be there so make sure you come and say hello!