Your feedback July 2024
The services you gave us feedback about the most this month were hospitals and GP services. Access to hospitals was the main concern, specifically the length of time patients had to wait to get an appointment, followed by communication issues. Feedback around GP services was to do with people feeling pressured to go online to make an appointment or access other services, and poor service generally.
This month’s focus
Our Here to Hear drop-in sessions took place in Alnwick, Morpeth, Hexham, Prudhoe, Bedlington, and Ashington. We also attended the SeaFit event for fishermen in Amble, a North Northumberland Autistic Society support group in Chatton, and Choppington Disability Group’s coffee morning.
Due to high demand an extra 2500 copies of our cost of living booklet were printed and distributed across the county. Plans to produce this resource in six other languages and in easy read are underway.
The Big Conversation launched this month. This is a joint initiative between local Healthwatch and the NHS in the North East and Cumbria, and aims to better understand experiences of women’s health and healthcare.
Our online talk was from Northumberland Joint Musculoskeletal and Pain Service (JMAPS).
