Author Archive for: Claire_Jackson
Entries by Claire Jackson
Visited the ED at Cramlington?
Understanding people’s experiences of the new Front Door Service at Northumbria Specialist Emergency Care Hospital We want to understand people’s experiences of a new approach to assessing people who walk […]
Your feedback: January 2025
Health and social care feedback January 2025 The top issues you told us about this month were hospitals and GP services. We also had feedback on audiology services, as we’d […]
Trends in feedback July to December 2024
Between July and December 2024, we received detailed feedback from 388 people at face-to-face events, via telephone calls, emails, our website, social media and other sources. This is less than […]
Your feedback: December 2024
Health and social care feedback December 2024 The top three services we heard about this month were GP services, hospitals and Audiology Services. Difficulties getting an appointment and quality of […]
Feedback November 2024
Over 100 people contacted us this month, to leave feedback, or use our Information and Signposting Service. We heard the most about GP services with patients feeling that the quality […]
Join the Adult Social Care People’s Panel
We are looking for volunteers to be part of the Northumberland Adult Social Care People’s Panel. We run this panel with Northumberland County Council. The aim of the panel is […]
Feedback from October 2024
This month 312 people gave us feedback on NHS and social care experiences, asked a question through our Information and Signposting Service, or came to one of our events. 16% […]
Spotlight on… Bell View
As part of our Information and Signposting Service, we’re shining a spotlight on voluntary and community organisations offering all kinds of support to people in Northumberland. Bell View is an […]
September 2024 feedback
This month we heard from 210 people. The issues you told us about most were hospitals and GP services. Poor communication was the most common issue with hospitals, either with […]
Healthwatch Northumberland
We are your local health and social care champion. We’re here to make sure your views on NHS and social care services in Northumberland are heard.
