Entries by Claire Jackson

Visited the ED at Cramlington?

Understanding people’s experiences of the new Front Door Service at Northumbria Specialist Emergency Care Hospital We want to understand people’s experiences of a new approach to assessing people who walk […]

Feedback from October 2024

This month 312 people gave us feedback on NHS and social care experiences, asked a question through our Information and Signposting Service, or came to one of our events. 16% […]

Spotlight on… Bell View

As part of our Information and Signposting Service, we’re shining a spotlight on voluntary and community organisations offering all kinds of support to people in Northumberland. Bell View is an […]

September 2024 feedback

This month we heard from 210 people. The issues you told us about most were hospitals and GP services. Poor communication was the most common issue with hospitals, either with […]