What you told us: June 2024
This month we continued to hear about communication issues and poor quality of care at hospitals in the region. There were also several positive comments about the quality of care […]
Author Archive for: Claire_Jackson
Entries by Claire Jackson
The value of listening: Annual Report 2023-24
Healthwatch Northumberland Annual Report 2023-24 This year over 12,000 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care, […]
What we heard in May 2024
Health and social care feedback Northumberland May 2024 Poor communication was the common theme we heard about again this month, with negative comments about hospitals and GP surgeries not communicating […]
Your feedback April 2024
Health and social care feedback Northumberland April 2024 In April the most common issue reported to us was poor communication from service providers. This includes patients having trouble navigating telephone systems […]
Harbottle update
Harbottle mobile health unit proposal We recently helped Northumbria Primary Care, working with North East and North Cumbria Integrated Care Board, to hear what local people think of the proposal […]
Your feedback March 2024
Health and social care feedback Northumberland March 2024 In March the top issues we heard about were difficulties getting an appointment with a GP or a dentist, and the distance […]
What you told us February 2024
Health and social care feedback Northumberland February 2024 In February there were three main areas of concern, with roughly equal amounts of feedback about difficulty getting an appointment with a […]
Tell us what you think!
Healthwatch Northumberland Annual Survey 2024 Every year we ask you to rate the NHS and social care services you and your family have used, in our short annual survey. Your […]
Caring for carers: Debra’s story
Debra Blakey is the Chief Executive Officer of Carers Northumberland and one of our organisational board members. Debra has been on the board for six years, providing invaluable experience and […]
Trends in feedback July to December 2023
Between July and December 2023, we received detailed feedback from 422 individuals from talking to people at face-to-face events, telephone calls, emails, our website, social media, and other sources. This […]
Healthwatch Northumberland
We are your local health and social care champion. We’re here to make sure your views on NHS and social care services in Northumberland are heard.
