Autistic young people and mental health services Northumberland

Autistic young people and mental health services

 “We’re scared parents with even more scared children”

Are NHS mental health services working for autistic children and young people?

 

We heard from local families that some NHS mental health services aren’t working for their autistic children. To get a better picture of what is happening we asked people living in Northumberland to tell us about their experiences of mental health services including what is working well and what could be better. We heard from parents and carers of children and young people with a formal autism diagnosis or currently being assessed, or where there is an indication of autism. We asked for feedback on the different services that families were involved with such as school nursing, Children and Young People Service (CYPS), Primary Mental Health Work Service (PMHW), Universal Crisis Team (UCT), and any other services with which they may have been in contact.

We worked with parents and carers to create our feedback form to make sure the information we were asking for was appropriate and gave enough opportunity to provide relevant feedback on the services. Thank you to everyone who shared their views and experiences with us and helped to promote this piece of work.

We are aware there are issues not only in Northumberland but also nationally with recruitment and retention of staff across the health and social care sector as a whole, and we appreciate that the feedback should be considered within this wider context.

This report is an overview of out findings and key recommendations on the issues raised by parents and carers of autistic children and young people who live in Northumberland and use, or have used, NHS mental health or autism diagnosis services.

Autistic young people and mental health services report

Ponteland High School wins wellbeing hamper

Ponteland High wins our hamper!

We recently ran a campaign to help us hear from young people aged 13 – 24 who live in Northumberland. We wanted to hear how they were feeling, which healthcare services they had recently used and what their experience had been. To help us reach young people we worked with a number of schools in the county. They helped by distributing information about the campaign, the links to the online form and signposting information to services and organisations providing care, support and advice for young people. As an incentive we were able to offer a £100 Love2Shop voucher in a proze draw to one person who gave us feedback – the winner of the voucher was a student of Castle School in Ashington.

We also offered a wellbeing hamper to the school with the highest percentage of students completing our form. The winner was Ponteland High School – congratulations to them! Pictured is Jonny Greenshields, Assistant Head Teacher at Ponteland High School, being presented with the hamper by our Communication and Marketing Officer, Claire. Jonny told us “We’re very happy to have won the wellbeing hamper as part of this campaign. We scheduled this into lesson plans and the campaign fit extremely well with the work we have been doing with students around ‘having a voice’ in varying aspects of life, from democracy to healthcare.”

The results of this piece of work will be published later in the year.

Health and social care feedback Northumberland April 2023

What you told us: April 2023

Health and care feedback Northumberland April 2023

The main issues we heard about in April were accessing GP services, and the quality of service when seen, hospital service and access to NHS dentists – we are still hearing from people about the lack of provision in Berwick-upon-Tweed.

Our main focus this month was passing on to the council and the NHS what we heard from you at our Here to Hear drop-in sessions. We promoted the COVID-19 spring booster vaccination programme and our public online info session this month was around disordered eating, with guests from Eating Distress North East.

Read our short report below to see at a glance who we heard from during the month and the services we heard about.

 

Healthwatch Northumberland report April 2023

Pharmacy shelf and iPad

Closure of Lloyds pharmacy

Lloyds pharmacy in Sainsbury’s, Manor Walks, Cramlington is due to close this summer on a date yet to be confirmed. As your independent local health and social care champion, we would like to hear from residents and those who use the pharmacy about how the planned closure may affect them.

Our team have been at Lloyds pharmacy during May 2023 talking to customers about the potential impact of the closure of the pharmacy. We will continue to collect feedback over the next few weeks and you can still share your views online.

We have already been able to take what we’ve been hearing and share it immediately with decision makers, so that they can understand and act upon the issues raised. Our Project Coordinator Derry presented our findings so far to the Northumberland Health and Wellbeing Board on 11 May. You can watch the meeting below – Derry speaks from around 18 minutes in.

Health and Wellbeing Board meeting 11 May 2023

If you would like to speak to us please get in touch.

Three people with learning disabilities talking to each other

Help make care better

Help make care better in Northumberland for people with learning disabilities

People with a learning disability and autistic people are more likely to experience poorer care and face inequalities, despite needing to use health services regularly. Their needs are not always met by the system, leaving people and their loved ones feeling diminished or ignored.

Have your say

We are working with Healthwatch England to hear more from autistic people and those with learning disabilities about their experiences of care. Please share your experience and help us make NHS decision-makers aware of what needs to change to improve access to care.

We’re completely independent and impartial, and anything you say is confidential.

Share your story

You can also provide feedback on care by giving us a call on: 03332 408 468

Laptop and coffee cup with CSP and Healthwatch logos

Online event: Chartered Society of Physiotherapy

Would you like to find out about the benefits of physiotherapy and how to improve your strength?

Join us on Friday 12 May, 1pm-2pm, to hear from Rachael Wadlow from the Chartered Society of Physiotherapy. Rachel will give an overview of the physiotherapy profession in the UK and the Stronger My Way Hub – a ‘one stop shop’ of physio-approved reliable advice and insight about strength, suitable for both healthcare professionals and the public.

The UK Chief Medical Officer’s guidance on physical activity recommends doing strengthening activities at least twice a week, but research shows too few people meet what has become known as ‘the forgotten guideline’.

The Stronger My Way Hub offers resources for the public to maintain and improve strength, including information for people living with stroke, cancer, heart disease, multiple sclerosis and chronic pain. Professionals can also access a range of strengthening resources to help empower patients to become stronger.

There will be a chance to ask questions.

Register now and we will send you a link to join closer to the event: bit.ly/HWN-online-event-physiotherapy-May-23

If you would like more information or would like to tell us about physiotherapy services you have used please get in touch.

This event has now passed

Health and social care feedback Northumberland March 2023

What you told us March 2023

Health and care feedback in Northumberland March 2023

During March you continued to share your concerns about NHS dental provision in the county, GP appointments and mental health services.

We launched our ‘How are you feeling?’ young people’s campaign with a number of local high schools helping to share the information with students.

To investigate why a higher proportion of children aged 0-5 in the Blyth area attend A&E compared to those elsewhere in Northumberland, we held focus groups with Blyth residents as part of a joint piece of work with Blyth Primary Care Network. The report will follow shortly.

Read our short monthly report to see at a glance who we heard from during the month and the services they fed back on.

What you tell us helps us build a picture of what is working well and where there are issues in services, and is taken into account by those providing services when making decisions about local care.

Healthwatch Northumberland report March 2023

Engagement and Volunteering Officer vacancy

We’re recruiting for an Engagement and Volunteering Officer to join our team!

Hours: 25 hours per week

Contract: Permanent (dependent on funding)

Location: Based in Hexham with travel across Northumberland

Salary: £24,396 pro rata – £16,483 actual for 25 hours. Pay award pending

Benefits: 25 days holiday per year, plus statutory holidays pro rata

 

Healthwatch Northumberland is the independent champion for health and social care across the county.

Health and social care are never far from the news and it’s an area that affects all of us. Come and join us to work as part of a skilled and enthusiastic team, listening to local people and ensuring their voice is heard in how these vital services are planned and delivered.

It’s a busy time. You can make a difference by supporting our current volunteers and encouraging other people to get involved in our work.

Find out more about this role in the Engagement and Volunteering Officer job description.

To apply please complete the online application form.

Closing date for applications is 9.00am Monday 22 May 2023.

Interviews will be on Wednesday 7 June 2023 in Hexham.

If you would like an informal discussion about the role and Healthwatch Northumberland, contact Derry Nugent, Project Coordinator by email derryn@healthwatchnorthumberland.co.uk  or call 07590 880016.

This opportunity has now closed

Healthwatch Northumberland Board Chair recruitment

Chair of the Board vacancy

We’re recruiting for a new Chair

Healthwatch Northumberland is the independent champion for health and social care across the county. We’re looking for someone to become the new Chair of the Healthwatch Northumberland Board.

Health and social care are never far from the news and it’s an area that affects all of us. It’s an important time to be involved with Healthwatch and this is a great opportunity for someone who wants to champion the patient voice in how the county’s health and social care services are planned and delivered.

Our new Chair will lead the board in setting and overseeing our strategy and chair our quarterly board meetings. They will also attend high-level external meetings, such as the Health and Wellbeing Board, and act as an ambassador for Healthwatch Northumberland.

The role involves a minimum of three working days per month, plus occasional weekend and evening work, and is therefore remunerated at £9000 per year plus out-of-pocket expenses.

Want to know more?

Read all the details of this opportunity, including the person specification in the Chair Recruitment Information Pack.

Watch Project Coordinator Derry Nugent explain more about this opportunity.

How do I apply and what happens then?

Complete the online application form addressing the person specification but really say why you want to join us. Applications will be shortlisted based on these criteria.

All applications must be received by 9.00am on 4 May 2023.

If a written application is not appropriate for you, an interview-only assessment may be carried out. Please contact Derry Nugent:
derryn@healthwatchnorthumberland.co.uk to arrange.

Invitations to interview will be emailed to shortlisted candidates. Interviews will be held on Tuesday 23 May 2023.

The interviews will be in person at the Adapt (NE) offices in Hexham.

This opportunity has now closed