Have your say on advice services

The Public Health Team at Northumberland County Council is interested to know what the people of Northumberland want and need from advice services. It wants to understand what is working well and what needs to change in its Northumberland Advice Survey.
What are advice services?
In Northumberland there are a number of different charities and organisations that give advice to residents. The survey is interested in advice given about Benefits (eligibility, claims, sanctions and appeals) and Debt Management, plus a range of other areas including: welfare, work, housing, family, law and courts, immigration, healthcare, consumer rights, pension guidance and witness support.
Why is the council doing this survey?
Good advice matters, but what people need and the way that they access it may vary.
The Public Health Team want to know what you think is important, so that future services are what you want andwill use. They are interested in your views even if you have never used advice services. This information will be used by the Public Health Team in Northumberland County Council to try and ensure that they are meeting the needs of all residents.
Leave your thoughts and experiences of finding advice – including our signposting and information service here at Healthwatch Northumberland – by the end of January and help shape local services