Northumberland Pharmacy Services

How do you use your local pharmacy?

We’re working with Northumberland County Council to assess pharmacy services in the county.

Most of us use pharmacy services at some time or another. By telling us how you and your family use these services you can help make improvements for everyone in your community. What you tell us about how you use your local pharmacy will help the council to write a local Pharmaceutical Needs Assessment, which will help to ensure that your local pharmacy provides the service you need both now and in the future.

You can give us your feedback by completing the online questionnaire, Easy Read version, or get in touch to ask for a postal copy with freepost return.   If you’d prefer to tell us your experiences over the phone please call us on: 03332 408468.

The closing date for leaving feedback is 20 May.

You can also call in and see us at one of our events listed below where you can tell us about using pharmacy services, leave feedback on any NHS or social care service you’ve used, or find out more about local services and support through our Signposting and Information Service.


April Events – no appointment needed, just call by and speak to one of our friendly team.

  • Morrisons Blyth NE24 1ES: Tuesday 5 April, 10am – 12.30pm – Find us in our gazebo outside Morrisons
  • The Hub, Manor Walks Cramlington NE23 6US: Wednesday 6 April, 11am – 1pm – Here to Hear drop-in
  • Morpeth Market NE61 1NS: Wednesday 6 April, 10am – 12.30pm
  • Hexham Market NE46 1XQ: Tuesday 12 April, 10am – 12.30pm – stop by to share your experiences
  • Berwick Voluntary Forum TD15 1NG: Wednesday 13 April, 10am – 12pm – Here to Hear drop-in
  • Alnwick Fishmarket NE66 1HS: Thursday 14 April, 10am – 12.30pm – call in to leave feedback
  • Blyth Buffalo Centre NE24 1LL: Tuesday 19 April, 9.45am – 11.45am – Here to Hear drop-in
  • Haltwhistle Leisure Centre NE49 9DP: Thursday 21 April, 11am – 1pm – Here to Hear drop-in
  • Prudhoe Community Hub NE42 5AA: Tuesday 26 April, 10am – 3pm – Part of Prudhoe Community
    Partnership’s Healthy Prudhoe Week.
  • Vision Northumberland (formerly NCBA) Morpeth NE61 1TD: Wednesday 27 April, 11am – 1pm –
    Here to Hear drop-in
Northumberland Advice Survey

Have your say on advice services

The Public Health Team at Northumberland County Council is interested to know what the people of Northumberland want and need from advice services. It wants to understand what is working well and what needs to change in its Northumberland Advice Survey.
What are advice services?
In Northumberland there are a number of different charities and organisations that give advice to residents. The survey is interested in advice given about Benefits (eligibility, claims, sanctions and appeals) and Debt Management, plus a range of other areas including: welfare, work, housing, family, law and courts, immigration, healthcare, consumer rights, pension guidance and witness support.
Why is the council doing this survey?
Good advice matters, but what people need and the way that they access it may vary.
The Public Health Team want to know what you think is important, so that future services are what you want andwill use. They are interested in your views even if you have never used advice services. This information will be used by the Public Health Team in Northumberland County Council to try and ensure that they are meeting the needs of all residents.
Leave your thoughts and experiences of finding advice – including our signposting and information service here at Healthwatch Northumberland – by the end of January and help shape local services

Joint Local Area SEND revisit Northumberland

Joint local area SEND revisit in Northumberland

Between 19 and 21 May 2021, Ofsted and the Care Quality Commission (CQC) revisited the local area of Northumberland to decide whether sufficient progress has been made in addressing each of the areas of significant weakness detailed in the written statement of action issued on 29 November 2018.

As a result of the findings of the initial inspection and in accordance with the Children Act 2004 (Joint Area Reviews) Regulations 2015, Her Majesty’s Chief Inspector (HMCI) determined that a written statement of action was required because of significant areas of weakness in the local area’s practice. HMCI determined that the local authority and the area’s Clinical Commissioning Group were jointly responsible for submitting the written statement to Ofsted.

This was declared fit for purpose on 18 March 2019. The area has made sufficient progress in addressing the three areas of significant weakness identified at the initial inspection. This letter outlines the findings from the revisit.

Area SEND Revisit Letter Northumberland

Have your say on SEND services

Northumberland County Council and Northumberland Clinical Commissioning Group are asking for feedback on how to strengthen support for children and young people with special educational needs and disabilities (SEND).

The 2020-2023 Northumberland Strategy for Special Educational Needs sets out the local partnership’s vision for developing and improving the support provided for children and young people with additional needs and their families.

The consultation will run for 7 weeks, from Monday 1 February until Friday 19 March. If you have any queries, please contact 01670 623 960.

Share your views here