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Sick child and thermometer

Healthier Together

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The Healthier Together website is full of useful health advice for parents, carers, young people and health professionals. All of the information has been approved by clinicians so it’s a great place to go for reliable advice.

Topics include common illnesses in babies and children, when to keep your child off school/nursery, support for young people and a guide to how the NHS works.

Healthier Together

If you need some help finding local health and care information or support, please get in touch.

Northumberland Advice Survey

Have your say on advice services

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The Public Health Team at Northumberland County Council is interested to know what the people of Northumberland want and need from advice services. It wants to understand what is working well and what needs to change in its Northumberland Advice Survey.
What are advice services?
In Northumberland there are a number of different charities and organisations that give advice to residents. The survey is interested in advice given about Benefits (eligibility, claims, sanctions and appeals) and Debt Management, plus a range of other areas including: welfare, work, housing, family, law and courts, immigration, healthcare, consumer rights, pension guidance and witness support.
Why is the council doing this survey?
Good advice matters, but what people need and the way that they access it may vary.
The Public Health Team want to know what you think is important, so that future services are what you want andwill use. They are interested in your views even if you have never used advice services. This information will be used by the Public Health Team in Northumberland County Council to try and ensure that they are meeting the needs of all residents.
Leave your thoughts and experiences of finding advice – including our signposting and information service here at Healthwatch Northumberland – by the end of January and help shape local services
CAB logo

Citizens Advice Northumberland Changes to Services

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Face to face advice services are suspended until further notice. This includes all drop in/appointment service, outreach services and face to face help to claim, debt, energy and health advice service.

Face to face resources have been shifted to telephone and digital services operating from all premises in small clusters and where possible from home in order to minimise the risk of infection spreading.

Citizens Advice services will be available to all for whatever they need, but will be focused on those clients requiring advice on welfare benefits, debt and budgeting advice, housing and employment, energy and health. Please check website information before calling where possible to reduce waiting times on the phone and use the Google form on the website.

During this time services can be accessed in the following ways:

Clients requiring advice on any of general enquiry areas Adviceline Service 9.30am-4.30pm Mon-Fri.

Telephone 0808 278 7944

Email advice@citizensadvicenorthumberland.org.uk
Clients requiring advice on debt/money/financial capability 01670 339960

text “DEBT” to 81400 and we will call you back

Email money@citizensadvicenorthumberland.org.uk
Clients requiring advice on energy/fuel poverty 01670 339660

Email energy@citizensadvicenorthumberland.org.uk
Clients requiring advice on FBD employability service  

Email bridge@citizensadvicenorthumberland.org.uk
Emergency Partner referral 01670 339960
For general Covid-19 information, updates or those can self-help NCAB website www.citizensadvicenorthumberland.org.uk

National Citizens Advice website https://www.citizensadvice.org.uk/

 
Webchat advice service available on all enquiry areas

 

Macmillan Benefits Advice

 National Citizens Advice website

https://www.citizensadvice.org.uk/

 

01670 339985
Universal Credit Help to Claim Service can be accessed in the following ways Citizens Advice Universal Credit Adviceline 9.00-5.00pm Mon-Fri Telephone 0800 1448444 Webchat Get help applying for Universal Credit

Textphone 0800 144 8 444
Non-urgent partner referrals or client requests for callbacks or advice Access to our partner and client advice via our websites email advice form

 

Events

Community Information Morning Hexham

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Our umbrella organisation Adapt (NE) holds these quarterly Community Information Mornings for the benefit of the local community.

Anyone can pop in to this free event and pick up advice and information about health, wellbeing, transport, money and things going on in your area. A mix of organisations come along each time and this month you can find out more about Tynedale Hospice at Home, Northumberland Cancer Support Group, Alzheimers Society and of course Healthwatch Northumberland, Macular Society plus help around Attendance Allowance from Northumbria Healthcare.

We will be asking about your experiences of NHS, health and social care experiences of 2019 for our Annual Survey which runs throughout February and March.By telling us what went well and what could be better, you can help us be more effective on your behalf and influence positive changes for people in Northumberland,

Join us for a cuppa and a piece of cake in the Resource Room – just through the door from Cafe @ Burn Lane, Hexham.

 

 

Coffee Cups

Coffee Thursday

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Are you feeling fed up, stressed, worried or overwhelmed?

If you feel it would help to talk to someone in a non-judgemental, safe space, then Coffee Thursday might be just what you need. Coffee Thursday is a free, monthly pop-in coffee morning, where you can take time out for a cuppa and a biscuit and have a chat, when you’re having a tough time. Health Trainer Donna will be there to meet you at this pop in coffee morning, where you can stay for as long or as little time as you like.

It can really help to say things out loud and get them off your chest, and Donna will be there to listen and give support and information on lots of issues that can get us down – health, money, relationships – or point you in the direction of someone who can.

Not sure it’s for you? Call in and see what you think. Everyone is welcome at this free monthly pop-in coffee morning, taking place in the Resource Room, next to Cafe @ Burn Lane, Hexham.

Prudhoe Older Person’s Information Day

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Find out what’s going on in the local area for older people at this event from Prudhoe Community Partnership. There will be advice and information, health checks and a refreshments on offer.

Organisations attending the event include Carers Northumberland, U3A, Tynedale Talking News, Silver Talk, Age UK, library Services, Community Buddies, Northumbria Police and Digital Champions.

Coffee Cups

Coffee Thursday

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Are you feeling fed up, stressed, worried or overwhelmed?

If you feel it would help to talk to someone in a non-judgemental, safe space, then Coffee Thursday might be just what you need. Coffee Thursday is a free, monthly pop-in coffee morning, where you can take time out for a cuppa and a biscuit and have a chat, when you’re having a tough time. Health Trainer Donna will be there to meet you at this pop in coffee morning, where you can stay for as long or as little time as you like.

It can really help to say things out loud and get them off your chest, and Donna will be there to listen and give support and information on lots of issues that can get us down – health, money, relationships – or point you in the direction of someone who can.

Not sure it’s for you? Call in and see what you think. Everyone is welcome at this free monthly pop-in coffee morning. Starts Thursday 7 November, 10.30am to 12.30pm, in the Resource Room, next to Cafe @ Burn Lane.

World Mental Health Day Age UK

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Mental health issues can affect any of us at any time in our lives. As we get older we are more likely to find ourselves either experiencing mental health problems or caring for someone who does. If you’re over 65 and would like to learn more about the changes that ageing can have on mental health or you’d like to find out more about the help and support available for carers drop in to this open day from Age UK Northumberland.

Get advice on where to seek help and what help is available

Take advantage of the‘Carers Corner’ to get advice on caring and how to stay well

Chat to professionals about common mental health concerns Grab a cuppa and have a friendly chat

Drop in between 10am – 2pm on Thursday 10 October 2019

There will be a great team on hand to provide help and advice including Age UK Northumberland, Alzheimer’s Society , Behaviour Support Services, Carers Northumberland, Dementia Matters, Northumberland Memory Service and Social Care Support Planners

Carers Rights Day

Carers Rights Day

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This year’s Carers Rights Day Information Event from Carers Northumberland is taking place in Ponteland. If you look after someone, then this event will provide everything you need to stay informed and healthy. There will be information stalls around the areas of carers rights, welfare rights, housing, digital skills, energy advice, advocacy, fire and community safety, aids & adaptations and healthcare – our team will be there too with lots of information about health and social care services.

The health MOT area will have lots of information for you around moving and handling, healthy eating, stopping smoking, mental health and GP services, and you can even get your blood pressure checked.

You don’t need to book for this event for carers, just turn up. Call 01670 320025 for more details.

 

Community Information Morning Hexham

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The next Information Morning is on Thursday 14 November, from 10.30am to 12.30pm. Call in to this free event for a cuppa and slice of cake and discover more about what’s on offer locally. Advice and information about health and wellbeing, local services, social activities and more. There’s so much out there – come along and see what there is for you.

Information Morning Hexham

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Adapt (NE) holds a community information morning every three months at its Burn Lane site. Call in this time for a cuppa and a piece of cake and pick up lots of useful information from local organisations. The event is free and takes place in the Resource Room, next to Cafe @ Burn Lane.and this time the information tables will be provided by:

Call: 01434 600599 if you would like any further information.

Ageing Well Fair Longhoughton

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Head to this over 50s free event for a cuppa and a chat (plus free cake!). You can find out more about the many organisations and groups in Northumberland that help support your health and wellbeing. Maybe you’re on the lookout for local activities and services? If you have some time on your hands you can find out about volunteering opportunities near you. So much information all in one place.

For more details visit: www.longhoughtoncommunitycentre.org.

Older lady smiling and talking on the phone

Age UK Northumberland Drop In Clinic

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Age UK Northumberland has a monthly drop in clinic at Corbridge Health Centre, on the first Monday of the month, 10.00am – 2.00pm. The drop in clinic can help you find out more about maximising you income, managing a health condition, social activites and day centres in your area.

You don’t need to be a patient at Corbridge Health Centre to visit the Age UK Northumberland drop in clinic.

If you would like more information please call: 01670 784800.