Posts

New 999 BSL service

999 BSL is a new service that connects deaf people to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call handler and emergency authorities.

This service has been set up so that no deaf person will be excluded when they need to make an emergency call, therefore saving lives.

There are two ways to reach the emergency services through 999 BSL:

You can use the service in three simple steps:

  1. Open the app (download beforehand) or webpage
  2. Press the red button ‘Call 999 BSL now’
  3. Connect to an interpreter

Read more about the service and watch videos explaining how to use 999 BSL at the Sign Health website.

Action on Hearing Loss logo

Alnwick and Morpeth Hearing Support Groups

The programmes for the first half of 2020 are now available – please note that the programmes are subject to change so please check before you go along.

The Alnwick group meets on the last Wednesday of the month, 2pm – 4pm, at St Paul’s Court, Prudhoe Street, Alnwick NE66 1XY.

The Morpeth group meets on the second Wednesday of the month, 2pm – 4pm, at Northumberland County Blind Association, Reiver House, Staithes Lane, Morpeth NE61 1TD.

Group members share day to day experiences as well as their knowledge of hearing loss over a cup of tea, plus there are talks and discussions as outlined below. A £2 contribution per sessio is requested to cover costs.

For more information please contact Andy Griffin: andygriffin66@gmail.com, 01665 581244.

 

Alnwick Programme

29 January: A Possy of Percys, Andy Griffin

26 February: 1958 Memories and Music

25 March: Ageing Well, Lorraine Henderson, Northumbria Healthcare

29 April: Right Royal Occasion – group discussion

27 May: Housewife’s Choice – group discussion

24 June: Around the World – group discussion

 

Morpeth Programme

8 January: A Possy of Percys, Andy Griffin

12 February: Around the World, Faith Lowery

11 March: Ageing Well, Lorraine Henderson, Northumbria Healthcare

8 April: Cresswell and ‘Needles’, Barry Mead

13 May: Right Royal Occasion – group discussion

10 June: Mental Health Issues, Brian Main

 

Action on Hearing Loss logo

Hear to Help Project to Close

The Hear to Help Project from Action on Hearing Loss will close at the end of April 2019. After this time, hearing aid support will be available directly from NHS audiology services. Please see details below.

 

Hearing Aid Support from NHS Audiology

 

Email: tnu-tr.audiology@nhs.net

Phone for appointments at:

Alnwick Infirmary 01665 626 745
Berwick, Union Brae Surgery 01289 330 333
Corbridge Health Centre 01434 632 011
Cramlington Health Centre  (Manor Walks) 01670 335 311
Hexham General Hospital 0191 223 1043
Morpeth NHS Centre 01670 500 920
North Tyneside Hospital 0191 223 1043

 Weekday walk-in clinic for repairs at The Freeman Hospital, 9.00am to 4.00pm.  For appointments call: 0191 223 1043.

Action on Hearing Loss logo

Morpeth Hearing Group Programme 2019

Morpeth Hearing Group meets informally each month. The group members share their day-to-day experiences as well as their knowledge of hearing loss as well as talks and discussions.

The meetings are held from 2.00pm to 4.00pm at Northumberland County Blind Association, Reiver House, Staithes Lane, Morpeth, NE61 1TD. Everyone is welcome to attend for a chat and a drink.  A £2 contribution towards the room hire is appreciated.

 

Programme 2019:

9 Jan: National Energy Action, Action for Warm Homes, by Josh Sawyer

13 Feb: Dementia Friends and services in Northumberland by Helen Williams, Alzheimers Society

12 Mar: Treasures. Bring something that means a lot to you.

10 Apr: 1957 – what do you remember?

 

The Hear to Help Project will close at the end of April 2019. After this time, hearing aid support will be available directly from audiology. Please see details below.

 

Hearing aid support from NHS audiology – contacts

 

Email: tnu-tr.audiology@nhs.net

Phone for appointments at:

Alnwick Infirmary 01665 626 745
Berwick, Union Brae Surgery 01289 330 333
Corbridge Health Centre 01434 632 011
Cramlington Health Centre  (Manor Walks) 01670 335 311
Hexham General Hospital 0191 223 1043
Morpeth NHS Centre 01670 500 920
North Tyneside Hospital 0191 223 1043

 Weekday walk-in clinic for repairs at The Freeman Hospital, 9.00am to 4.00pm.  For appointments call: 0191 223 1043

 

Action on Hearing Loss logo

Alnwick Hearing Group Programme 2019

Alnwick Hearing Group meets informally each month. The group members share their day-to-day experiences as well as their knowledge of hearing loss as well as talks and discussions.

The meetings are held the last Wednesday of the month from 2.00pm to 4.00pm at St Paul’s Court, Prudhoe St, Alnwick NE66 1XY. Everyone is welcome to attend for a chat and a drink.  A £2 contribution towards the room hire is appreciated.

 

Programme 2019:

30 Jan: National Energy Action

27 Feb: Dementia Friends and services in Northumberland by Helen Williams, Alzheimers Society

27 Mar: Treasures.  Bring something that means a lot to you

24 Apr: 1957 – what do you remember?

29 May: Audiology update – to be confirmed

26 Jun: Famous deaf people

For further information, please contact Andy Griffin on 01665 581244 or at andygriffin66@gmail.com.

 

Events

Let’s Talk – Audiology Services, Seaton Delaval

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Hexham

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Ashington

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement. You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Ponteland

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Bellview Centre, Belford: Tuesday 10 September, 2.00pm – 3.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.

Let’s Talk – Audiology Services, Belford

We would like to hear from Northumberland residents about their experience of using local audiology services (services to help with hearing loss) and the aftercare they receive. We are interested in finding out what is working well and what needs improvement.

You can also find us at:

Ponteland Medical Centre: Thursday 12 September, 12.00pm – 1.00pm
Age UK, Ashington: Wednesday 18 September, 10.00am – 11.00am
Adapt (NE), Hexham: Thursday 19 September, 1.00pm – 2.30pm
Seaton Delaval Community Centre: Tuesday 1 October, 10.00am – 11.00am

If you are unable to make one of these sessions and would like to feedback about audiology services, please get in touch with us directly

The Hear to Help Project from Action on Hearing Loss closed at the end of April 2019. Hearing aid support is now available directly from NHS audiology services. Find out where you can get support.