AGM 2022: Questions and draft minutes

AGM 2022: Questions and draft minutes

A big thank you to everyone who came along to our AGM ‘All Change!’ and Review of the Year 2022 at Northumberland College in Ashington on 19 October. Special thanks also go to the students and staff at the college and our speakers Rachel Mitcheson of the NENC Integrated Care Board and Neil Bradley of adult social care at Northumberland County Council.

Around 100 people came to the event where we heard about upcoming changes in NHS and social care from those leading the changes. We also gave a review of our work over the last 12 months and enjoyed lunch and a chance to chat to guests.

Have a look at the photos from the event on our Facebook page.

The presentations, draft minutes, plus answers to the questions raised before and during the event can be found below.

AGM 2022 presentations

AGM 2022 draft minutes

How to stay well this winter

How to stay well this winter

Winter conditions present an increased risk to our health, especially if you are older or have a long-term health condition such as heart or kidney disease, asthma or diabetes.

Being cold can raise the risk of increased blood pressure, heart attacks and strokes. The cold, damp weather can aggravate existing health problems, making you more vulnerable to respiratory winter illnesses. Here are some tips to help you stay well this winter.

Top tips to stay well from the NHS

  • Make sure you get your COVID-19 booster and flu vaccination if you are eligible.
  • Keep warm by wrapping up, wearing lots of layers of thin clothes.
  • Stay active by moving around indoors, avoid sitting for more than one hour. Keeping active can also support your mental health.
  • Keep the heat in by drawing your curtains at dusk and keeping doors closed to block draughts. Try and heat rooms you regularly use to at least 18°C and keep your windows closed at night. Make sure you’re getting the help you’re entitled to with heating costs.
  • Use a hot water bottle or an electric blanket to keep warm in bed – but don’t use both at the same time.
  • Have at least one hot meal a day. Eating regular meals and drinking hot beverages can help you keep warm.
  • Look after your mental health by speaking to someone – a friend, family member or healthcare professional, like your doctor – if you are feeling down. Check out the NHS website for support on where to get urgent mental health support.
  • Make sure you have the right medicines at home in case you get poorly. Ask your pharmacist if you are unsure.
  • Wash your hands with soap and water:
    • When you get home or into work;
    • After you blow your nose, sneeze or cough; and
    • Before you eat.
  • If you get ill, rest and keep warm, drink lots of liquids, have at least one hot meal each day and take the tablets you have been recommended by a healthcare professional.

If you get ill

  • If you think you need medical help right now, call 111 by phone or use NHS 111 online.
  • If it is a real emergency and life-threatening, then you can call 999.
  • If it’s less urgent contact your doctor or pharmacist.

Look out for others

  • Keep in touch with your friends, neighbours and family and ask if they need any practical help, or if they’re feeling under the weather.
  • Make sure they’re stocked up with enough food supplies for a few days, in case they can’t go out.
  • If they do need to go out in the cold, encourage them to wear shoes with a good grip and a scarf around the mouth to protect them from the cold air, and to reduce their risk of chest infections.
  • Make sure they get any prescription medicines before the holiday period starts and if bad weather is forecast.
  • If you’re concerned about someone’s health or safety, call NHS 111 for health advice, or 999 in an emergency.

Download the NHS stay well this winter leaflet

Download the NHS stay well this winter easy read leaflet

Need more advice?

Read more tips on keeping well this winter at the NHS website.

 

Tell us about your Covid booster

What you told us: October 2022

What you told us: October 2022

Thank you to everyone who gave us feedback on NHS and social care services last month.

Below is our ‘at a glance’ report for October 2022, which gives an overview of who we have been hearing from and what they told us. What we hear from people living and working in Northumberland helps us build a picture of what is working well and where there are issues in NHS and social care services.

Often, we can get a quick response to your enquiry or signpost you to the right service.

Some issues are already being looked at by other organisations and we pass on your comments and concerns to them so that they have as much feedback as possible from those using services, to help them make decisions and improvements to services.

There are some issues that we look into in more detail and set aside time and resources to investigate further and put together recommendations for change.

Read more about our work.

Healthwatch Northumberland feedback report October 2022

West Northumberland patient group

West Northumberland patient group

Are you passionate about the health and wellbeing of your community?

If you are a patient of a West Northumberland GP primary care network (PCN) practice (see list below), join the patient group and have your voice heard! The West Northumberland PCN Patient Group is a group of patients, carers and practice staff which provides a patient perspective of services provided within the PCN.

What does the patient group do?

Patient group members support the PCN in its aims to provide high-quality, integrated person-centered care in a proactive and cost-effective way and feed in ideas as well as help get information out.

Collectively the group supports the PCN in its purpose by providing a patient-orientated view on changes to services proposed by the PCN and by suggesting improvements to services based on patient experience.

How can I take part?

There are two types of membership; a core group and a virtual group.

The core patient group meets every month, in person, at alternating venues. The virtual patient group is for those unable to attend the core group meetings but who are still keen to get involved.

Virtual group members participate mainly via email and/or social media, helping share information with others, and attend quarterly patient group meetings online via Teams, together with core group members.

Members from any gender, age, ethnicity are welcome and all opinions and input is valued.

If you would like to join the West Northumberland PCN patient group, or have any questions, please email nencicb-nor.westnorthumberlandpcn@nhs.net or visit the West Northumberland Primary Care Network Facebook page.

West Northumberland PCN GP practices

Branch End Surgery

The Bellingham Practice

Burn Brae Medical Group

Corbridge Medical Group

Haltwhistle Medical Group

Humshaugh and Wark Medical Group

Prudhoe Medical Group, Scots Gap Medical Group

Sele Medical Group

White Medical Group

Although not members of the PCN, Adderlane Surgery and Riversdale Surgery receive services from the West Northumberland PCN, so patients from these surgeries are also welcome to join this patient group.

Help us shape the future of health and care services

Help us shape the future of health and care services

Please help us shape the future of health and care services

We’re working with the NHS to improve the wellbeing of people in our area and across the region. There is now an Integrated Care Partnership (ICP) which is an equal partnership between councils and the NHS and aims to join up health and care services.

The partnership covers the whole of the North East and also North Cumbria. It is developing a strategy, which starts to set out ambitions and goals to improve the health of our communities, as well as how they will make these ambitions a reality.

The strategy is very much evolving and the ICP would like to include a range of organisations, including the voluntary and community sector and other independent organisations, to work together to improve health and wellbeing.

The ICP wants to hear from you about what you think of the partnership’s vision, goals, and commitments, which are included in the draft strategy. You can share your thoughts by completing a short survey. Anyone living in the region can do this before 25 November 2022 so please share this with friends and family. All feedback will be treated in the strictest of confidence and you won’t be asked for any personal information that will identify you.

The direct link to the survey can be found below.  If you would like to leave your views over the phone or would prefer a paper copy please call 0191 5128484 or email necsu.icpstrategy2022@nhs.net.

ICP strategy – leave your views

 

Tell us your experiences of using NHS and social care services

 

Tell us about maternal mental health care

Tell us about maternal mental health care

Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. Healthwatch England is launching a national survey to understand if care works for new mothers and birthing parents and what needs improving for people who develop mental health difficulties relating to their maternity experience.

With one in four women experiencing mental health problems during pregnancy and in the first year following the birth of a child, support from maternity services can significantly impact their mental health and wellbeing.

Who do we want to hear from?

  • We want to hear from you if you have been pregnant in the last two years and have experienced mental health difficulties before, during or after giving birth.
  • We are interested in the experiences of women from ethnic minority communities and LGBTQ+ birthing parents.

Everything you share is confidential and will help us and the NHS understand what they need to put in place to better support people using maternity services.

Share your story

Find out more about Healthwatch England’s research

This piece of work has now finished.

NHS survey for deaf patients

NHS survey for deaf patients

If you are deaf, deafened or hard of hearing, Northumbria Healthcare NHS Foundation Trust wants to understand more about your experiences of using hospital services in Northumberland and North Tyneside. Your feedback is really important and will help us to improve your hospital care. This survey should take no more than ten minutes to complete – your responses are confidential and no individuals will be identified in completing it.

 

Complete the Deaf, deafened or hard of hearing patients survey

 

Please note that the survey has not been designed for deaf people who use BSL; feedback is being gathered from BSL users through the BSL Health Navigator Project in association with Deaflink. If you are a BSL user and would like to give your feedback about our services or would like more information about the Navigator Project, visit: https://www.deaflink.org.uk/  or contact admin@deaflink.org.uk (or Phone: 0191 281 2314; SMS/Text only: 07897 329 359).

If you would like further information about this survey, please email: patient.experience@northumbria-healthcare.nhs.uk and mark for the attention of Faye Gates.

 

What you told us: September 2022

What you told us: September 2022

Our ‘at a glance’ monthly reports provide a summary of who we have been hearing from and what you have told us. What you tell us helps us build a picture of what is working well and where there are issues in the NHS and social care services we use here in Northumberland.

Often, we can get a quick response to your enquiry or signpost you to the right service.

Some issues are already being looked at by other organisations and we pass on your comments and concerns to them so that they have as much feedback as possible from those using services, to help them make decisions and improvements to services.

There are some issues that we look into in more detail and set aside time and resources to investigate further and put together recommendations for change.

Read more about our work.

Healthwatch Northumberland feedback report September 2022

Rising cost of living – local resources

Rising cost of living – local resources

The rising cost of living is having an effect on households and organisations across the country. With energy bills rising, it can be difficult to afford household bills, food and other living expenses.

VONNE – Voluntary Organisations’ Network North East – has put together a list of useful resources and information to explain more about the rising cost of living with tips on how to reduce your bills and stay safe this winter.