Mental Health

  • Mental Health

Mental Health Services and Support

Mental Health Support – if you need help now

If you need urgent help with your mental health right now, you can get in touch with the crisis team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust 24 hours a day.

Call: 0800 652 2861.

Text number for people with hearing loss or communication difficulties: 07887 625 277.


Young people aged 11-25 years living in Northumberland can now access a digital mental health support service. has been commissioned by the NHS Northumberland Clinical Commissioning Group (CCG) to provide a safe, confidential and anonymous way for young people to access emotional wellbeing and early intervention mental health support.

Once registered, Kooth can be accessed on any internet device. Users can complete a daily journal, set goals and seek support through self help resources and peer to peer support. There is also professional help available through qualified counsellors.

Fully trained and qualified counsellors and emotional wellbeing practitioners are available until 10pm each night, 365 days per year, to provide accessible out-of-hours emotional support.

There’s also a Kooth online magazine with helpful articles, personal experiences and tips from young people and the Kooth team.

Join Kooth here or watch this video to find out more.

Tyneside and Northumberland Mind – Mood Tracker App

Shout: 85258

Woman Using Phone While Standing By Circular Shape Decorations On Wall

Shout is a new text service which provides instant support in a crisis. The service is a private, silent way to access support when you need it most. Trained volunteers  will help you move from crisis to calm and then help you finder longer term support. The service has the potential to reach thousands of vulnerable people here in the UK.

Heads Together

The Heads Together campaign is spearheaded by The Duke and Duchess of Cambridge and Prince Harry and aims to end stigma around mental health by changing the national conversation on mental health and wellbeing.There has been huge progress made to tackle stigma surrounding mental health in recent decades but can still attract negative associations, experience and language.

Through this campaign, Their Royal Highnesses are keen to build on the great work that is already taking place across the country, to ensure that people feel comfortable with their everyday mental wellbeing, feel able to support their friends and families through difficult times, and that stigma no longer prevents people getting help they need. The campaign is a partnership with other charities with decades of experience in tackling stigma, raising awareness, and providing vital help for people with mental health challenges.

Support for farming communities

Free, confidential wellbeing support and counselling is available to farmers and their family members via online platforms Kooth (ages 10-18) and Qwell (18+). Support can be accessed 365 days a year on any device.

Get started

Useful Websites and Support Services

NHS Mental Health Apps

Smartphone screen with lots of apps

The NHS Apps Library has a selection of recommended apps to help with mental health and wellbeing. Some of the apps are free to download and use whilst others incur a charge so please check before downloading. All apps on the website have passed an NHS assessment process to ensure they are safe, secure and work effectively.

Mental Health Apps

The Mix

The Mix provides free information and support for under 25s. As well as mental health support you can find advice on issues such as sex and relationships, money and housing and drugs and alcohol. Helpline number: 0808 808 4994


If U Care Share

If U Care Share provides a range of services around prevention, intervention and supporting those bereaved by suicide. The service is now open for referrals.

If U Care Share website

Northumberland Information Pack

Talking Matters

Talking Matters Northumberland offers a free psychological treatment, support and recovery service for the people of Northumberland over the age of 16 for depression, anxiety, stress and other mental health related problems. Treatment options include:

  • Cognitive Behaviour Therapy (CBT)
  • Computerised Cognitive Behavioural Therapy (CCBT)
  • Couple Therapy for Depression
  • Dynamic Interpersonal Therapy (DIT)
  • Eye Movement Desensitisation and Reprocessing (EMDR)
  • Interpersonal Psychotherapy (IPT)
  • Classes

Please note that as of May 2018 the recovery and wellbeing drop-in sessions have been suspended due to pending service improvements. We will post updates when we have them.

Self Help Leaflets

Northumberland, Tyne & Wear NHS Foundation Trust is one of the largest mental health and disability Trusts in England employing more than 6,000 staff, serving a population of approximately 1.4 million and providing services across an area totalling 2,200 square miles across the region.

An up-to-date selection of self-help leaflets on subjects such as anxiety, bereavement, stress, depression and eating disorders are available to download as A4, A5 or easy read documents, and are also available as an audio version and through a free app. Click on the image below to view all the self help leaflets.

Glendale Craft and Support Group

This group supports adults with isolation, loneliness anxiety or depression. It runs alongside Northern Spirit, a mental health group, The National Autistic Society and Wooler United Reformed Church. The group meets on the first and third Thursday of every month from 1.30 to 3.30pm in the URC Church Room, Wooler.
There’s no pressure to join in any of the activities and plenty of people just come along for tea and a chat.

Just Say app

Need advice? The Just Say app gives young people quick and simple support to be happy, healthy, safe and more independent. Find support for your mental health as well as money worries, relationship problems and more.
It is available to download now on the App Store and Google Play.

What does good mental health care look like?

Over a million adults in England are currently in contact with mental health services but what should they expect when it comes to the care they receive?

Mental health is consistently one of the top issues people tell their local Healthwatch about. Following the launch of the multi-year mental health project last year, Healthwatch England looks at the treatment and care you should expect to receive from mental health services.

Read more.

Local Services

Talking Matters Northumberland: Free psychological treatment, support and recovery service for people of Northumberland over 16 years, for depression, anxiety, stress and other mental health related problems. Call: 0300 303 0700.

Tyneside and Northumberland Mind: If you are experiencing mental health problems or going through a difficult time in your life, you can get help through informal one to one support, groups and counselling. Website.

OneCall: If you are worried about a child or adult’s welfare who lives in Northumberland contact Onecall on: 01670 536 400.

Initial Response: The Initial Response Team provides 24 hour access to urgent mental health care and treatment by calling one telephone number: 0303 123 1146.

Cygnus Support: Provides mental health and wellbeing services including counselling, psychotherapy, education and training. Based in Ashington, Cygnus now also works from hubs across the county in Hexham, Berwick, Alnwick and Blyth.

Choices4Growth: A Berwick-based organisation providing essential support and counselling for better mental health and positive futures for people in local communities.

N.B. in an emergency please call 999.

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